Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,828 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Ordered phone quoted 5-7 days for delivery but usually quicker, this then changed to 10 days. No phone arrived in this timescale so cancelled order. Paid in 3 instalments of £179.33 each, first one taken immediately from my account. After cancelling was told it would take 14 working days for refund. On 14th day a further £179.33 was taken from my account!!! Contacted credit company who had no notification regarding my order cancellation from quickfix mobile, fortunately credit company are more professional and my money is being refunded. Still no contact from quickfix mobile with an answer as to why more money has been taken! Shocking service avoid this company at all costs”

Helpful Report

Posted 5 years ago

“Really pleased with I phone 6 I bought, looks and works like new, vgc for a recon, delivery very fast.”

Helpful Report

Posted 5 years ago

“The service was excellent from start to finish”

Helpful Report

Posted 5 years ago

“Could not access phone E mails sent but no reply forthcoming from seller. No telephone number to communicate with them. The web site has several different addresses so l have no idea how to send this phone back. Best advice to consumers is avoid at all costs. I will be speaking to trading standards.”

Helpful Report

Posted 5 years ago

“Apparently I purchased a sim? Actually I sold you my iPhone 5s but you sent it back to me rather than giving me the money with no explanation and when I contacted your office you knew nothing about it!”

Helpful Report

Posted 5 years ago

“Non existent customer service. Do not reply to emails. No telephone customer service contact. Trading standards getting involved with complaint as zero reply from Quick Mobile Fix.”

Helpful Report

Posted 5 years ago

“Good service - phone was received in excellent condition.”

Helpful Report

Posted 5 years ago

“Very pleased with the service provided.”

Helpful Report

Posted 5 years ago

“I haven't received my order. I keep getting emails to review your service. Perhaps wait until you've actually provided a service?”

Helpful Report

Posted 5 years ago

“The website boasts most deliveries in 7 days. My phone arrived 12 days but product good.”

Helpful Report

Posted 5 years ago

“Got a faulty device and accepted the replace but more than a month to receive it and it was a completely different one.. Now its 3 months I'm waiting for a refund that I still don't have received.. Horrible!”

Helpful Report

Posted 5 years ago

“I have used these guys three times now, and would definitely use them again. One thing to be aware of is that there may be a wait involved before your device is dispatched. Maybe they don't keep stock and have to buy in based on the orders they have, I don't know. But everything I've gotten from them has been A1.”

Helpful Report

Posted 5 years ago

“iPhone 6s recieved in good condition”

Helpful Report

Posted 5 years ago

“The phone was eventually delivered but 10 days after I bought it. Having e mailed I was fobbed off with well we are checking it. If these phones are advertised then they should have been checked before”

Helpful Report

Posted 5 years ago

“still waiting on my refund - 14 working days they said, that was on the 1st of October, its over 14 working days now. emailed 4 times and still no one will respond. have used them before and had no issues, but this time round its been difficult and will not use again.”

Helpful Report

Posted 5 years ago

“Good Condition, looking like a new phone.”

Helpful Report

Posted 5 years ago

“Fast shipping and happy with my new iPad”

Helpful Report

Posted 5 years ago

“Phone is great condition and was delivered quickly”

Helpful Report

Posted 5 years ago

“Excellent réponse when I was having problems so far so good!”

Helpful Report

Posted 5 years ago

“Don’t hesitate to make a purchase!”

Helpful Report

Posted 5 years ago