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QuickQuid Reviews

4.2 Rating 2,134 Reviews
80 %
of reviewers recommend QuickQuid
4.2
Based on 2,134 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read QuickQuid Reviews
Visit Website

Phone:

0800 056 1515

Email:

support@quickquid.co.uk

Location:

483 Green Lanes
London
N13 4BS

Write Your review

Anonymous
Anonymous  // 01/01/2019
So far, I have had a bad experience with Quick quid. They are not very quick at all. I did not even get a copy of a live chat transcription, which I requested. They are making me wait over 1 hour and a half for a decision.
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Posted 10 years ago
very good
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Posted 10 years ago
I think that your customers need to be advised that when they change their payment details online or over the phone, this has an impact on their ability to gain funds straight away and have to wait 3 days for validation of the payment details. I have experienced this today and was obliged to go to WONGA
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Posted 10 years ago
REally surprised of the customer service I received! great one and thanks to the adviser
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Posted 10 years ago
Chat is far too slow, wanted to make a payment and this took nearly half an hour!
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Posted 10 years ago
despite having previously requested to have my payments switched to the 1st of every month, I have been told this has not been done and subsequently I am paying late penalties. very bad practice.
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Posted 10 years ago
i have just got off line with Alexandra who was very very helpful.god bless
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Posted 10 years ago
Had a live chat with a representative by the name of brittnie and she was very helpful. Very happy with the customer service
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Posted 10 years ago
Your advisor was extremely helpful
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Posted 10 years ago
i find the online chat system very quick and helpful
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Posted 10 years ago
very patient and understanding help from Customer service
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Posted 10 years ago
Advisor was very helpfull and answred my Question
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Posted 10 years ago
While I appreciate that people moan about Payday loans and hassle it can cause for the user in the long term, it is meant to be a short term loan and when used in that capacity it is the greatest life saver I hagve encountered. Not to mention the staff are so keen to help you get OUT of your problems, not laden you with more.. I couldn't honestly be more grateful at times!
Helpful Report
Posted 10 years ago
The website is unbearably slow and encounters technical problems which prevent me from repaying my loan as it should. When I complained about this, I recieved poor service and incorrect information. I had to expicitly request that you stop referring to me by my first name. It was patronising and unproffessional.
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Posted 10 years ago
very happy with quick quid over all and how much I was charged on my loan was the best eva ;-)
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Posted 10 years ago
I called in to request an extension on a loan but was told they could not help me and I was to go online - where this option was not available. I decided to use the online chat, which I have never done before and the response was quick, the representative was empathetic and understanding and I was able to have my query resolved.
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Posted 10 years ago
Hi Unfortuantly i had a change in my hours of work which means my income will be less than it usually is. I contacted the online help and they were very understanding and assisted me in arranging new repayments in the form of a payment plan. Very helpful. G Sidney
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Posted 10 years ago
Always easy to deal with. Never had any problems.
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Posted 10 years ago
give Deana a wage rise !
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Posted 10 years ago
This is the first time I have used your service and despite my misgivings it has been a positive easy process, so thank you very much!!
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Posted 10 years ago
QuickQuid is rated 4.2 based on 2,134 reviews