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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
I had a problem with a 9ft x 10ft greenhouse, the company addressed it and replaced the damaged parts. I'm very pleased with the way the company resolved the problem.
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Posted 2 years ago
This tent was very easy to set up!
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Posted 2 years ago
Please anyone wanting to grow your own food start out today with this. Best food everyday. Holding up very well
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Posted 2 years ago
Lynn was very helpful and made the whole processes so much easier
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Posted 2 years ago
We recently ordered our second greenhouse from quictent because we loved our first one so much. We also had our first bad windstorm. Due mostly to our inexperience setting up the greenhouse, one did sustain some damage. Quictent immediately responded to work with us and replace the damaged parts even though it was most likely our fault. We couldn't have asked for quicker or more friendly service! Thank you!!
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Posted 2 years ago
Did a vendor event & our canopy tent was said to be the warmest on a cold snowy day. :)
Quictent 5 star review on 11th December 2022
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Posted 2 years ago
This tent is poorly designed 6 spots on the frame with 2 bolts at each spot rub on the tent cover damaging the cover at each spot . Its not rocket science!. But naturally cause it rained and had a little wind they can't honor the junk you sell.
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Posted 2 years ago
Hi Brent Blanchard, Thank you so much for buying from Quictent. We're sorry for any inconvenience and sincrerely would like to help out. What types of tents are you talking about, a pop up tent, a patio umbrella, or something else? Sorry that we did not find any purchase or contact history before. Therefore, we can't conclude which Quictent products you're talking and do not know how to help out. Could you please share the following info so the support team can further help? - Order platform - Order number - Pictures or videos to illustrate the case A representative from the support team will follow up in 24 hours, and your response will help make everything go more smoothly. Please keep an eye on your inbox. Thanks for your time again. Happy holiday season!
Posted 2 years ago
I had a few issues with canopy and they graciously helped resolve them
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Posted 2 years ago
Quictents sent me extra greenhouse cover. It was a special order
Quictent 5 star review on 29th November 2022 Quictent 5 star review on 29th November 2022 Quictent 5 star review on 29th November 2022
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Posted 2 years ago
I am very happy with my quickest and recently bought a second. It is a warm earthy getaway that keeps me and some veggies happy through the cold winter.
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Posted 2 years ago
I'm going to edit my review because the company has stood by the greenhouse..if you live in a high wind area you will have to do extra work to make this work..and when and if it don't hold up the company stands by the equiptment and helps you figure out what can be done..we had winds for two days one was about 16 mph and the second it got up to 30 mph and it destroyed my greenhouse..and when I reached out for help they replaced my greenhouse pieces..and so this time I'm going to add a support wall for bothering sides of the greenhouse that has the door on it..I already have taken 2 by 6s and drilled holes through them and hammered about three feet or rebar through it and then attached the greenhouse to it to keep it from blowing away..but I still need to do walls so that the wind don't add too much pressure to the aluminum frame and I'm going to add a fence as a wind break..the company will help u but you have to put in the work if you have high wind.
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Posted 2 years ago
Hi Quinn, Thank you so much for buying from Quictent. We're sorry for any inconvenience and sincerely would like to help out. Are you talking about a Quictent pop up canopy or something else? Sorry that we did not find any purchase or contact history before. Therefore, could you please share the following info so the support team can further help? - Order platform - Order number - Pictures or videos to illustrate the case A representative from the support team will follow up in 24 hours, and your response will help make everything go more smoothly. Please keep an eye on your inbox. Thanks for your time again. Happy holiday season!
Posted 2 years ago
The tent we received had a problem with its structure as a vital pin upon which one of the corners folded out was not seated properly. Once we figured out what was going on and drove the pin back through all the connections it worked ok. Erecting and taking down the tent is not intuitive Particularly if you have other people helping you who have never seen it before. There is nothing to indicate to anyone that you have to disconnect the drop down rod from the top center before folding it and only a minimal indication that it needs to be secured before the legs are extended.
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Posted 2 years ago
Had our canopy cover get shredded in the hurricane and threw it away before getting the model number off it. Found some numbers in the setup manual and they where able to determine the replacement cover that we needed. Jasmine was very helpful in this process and kept me informed that they had located the part I needed and got it shipped immediately. Thanks for all the help.
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Posted 2 years ago
Quictent has a wide virety of portable covers and enclosures. For us the Mini was perfect for it's size, light weight, ease setting-up, and durability. The large zippered openings provide front and back full access to the interior, and zippered ventilation screens provide excellent air circulation. It has a well-thought-out design that makes setup-up and use easy and productive. It's supported by two external folding fiberglass "tent poles" along with flexible "frame" components sewn into the fabric to maintain the shape. We're heading into our second winter using the Mini so I can confirm it easily survived a typical snowy, freezing winter and is ready for this coming season. The reasonable cost of the Mini paid for itself several times by preserving our investment in 25+ plants and trees. Almost all survived, and I used it for an early start for germinating seeds for this past spring and summer. In addition to its product quality, its customer service is outstanding. When I wanted to order an extra set of poles the customer service agent was so good I have to mention Betty by name. Through a series of prompt and responsive emails, Betty ensured I ordered the right items, confirmed the payment process, provided shipping information, and kept me informed after delivery. Betty provided a stellar level of performance that you hope for but rarely experience these days. I highly recommend the product, the company, and its employees.
Quictent 5 star review on 24th November 2022 Quictent 5 star review on 24th November 2022 Quictent 5 star review on 24th November 2022 Quictent 5 star review on 24th November 2022
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Posted 2 years ago
Delivery was on time
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Posted 2 years ago
I had an issue early on, which was taken care of quickly...thank you Pearl...great customer service!
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Posted 2 years ago
It was package very well. Setting it up wasn’t very hard. Overall, I am very pleased with the product.
Quictent 5 star review on 13th November 2022
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Posted 2 years ago
I recently purchased a 8x10 greenhouse. Unfortunately rain damaged the cover before I completed the installation. I contacted Quictent to Jasmine asked where to purchase a replacement. Three days later there is a new cover at my front door. Jasmine was a real pleasure to deal with. What a great experience
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Posted 2 years ago
The greenhouse is still in the box. I probably will put it together in early spring just to protect the cover from the bad weather
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Posted 2 years ago
Very pleased so far.
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Posted 2 years ago
Quictent is rated 4.6 based on 737 reviews