Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

491

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quictent company stands behind their products. The set up for the 9x9 pop up canopy was quick and easy. It's great to have the attachable netting to keep the bugs out.”

Quictent 5 star review on 17th July 2023

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Posted 1 year ago

“Took a little more time to erect than stated.”

Helpful Report

Posted 1 year ago

Hi Jimmy, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Ordered a 10 x 20 canopy and it came just the way it was advertised. Very happy with it”

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Posted 1 year ago

“I've ordered a replacement bag for my 10 X 20 pop-up tent, the order arrived but unfortunately, it was the wrong size. I contacted customer service I was informed they were out of stock for those bags and the money was refunded to me. Great customer service, I would totally order from them again and hope they will have the items I need.”

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Posted 1 year ago

“Thanks it came quickly and was easy to put up and we used it today for the petting zoo at a church family event.”

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Posted 1 year ago

“10x20 pop up was perfect and affordable”

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Posted 1 year ago

“11 x 11 gazebo lasted one day before the cheap structure collapsed. Terrible product. Quictent covers themselves though. You can't return their products if it's been used. Sure, makes sense to me. How do you know its defective if you don't assemble it. Don't buy anything from this company unless you like donating your money to companies who don't care about the quality of their products.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“I’ve been impressed so far.”

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Posted 1 year ago

“Hello, I am very happy with this company. I keep buying. We recommend. Service is great. Thanks Gunther”

Quictent 5 star review on 15th July 2023

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Posted 1 year ago

“The tent seems to be about 1 foot short of covering the frame. No matter what we did we could not cover the entire frame with the roof fabric. If the roof was fabricated to the correct size, the tent would’ve been a success. We were disappointed see photographs.”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new cover can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“No 👎 good service I want to return but they don't have good service The quality is good but the service is no good”

Helpful Report

Posted 1 year ago

Hi Versain, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“Placed my order and a couple days later it got canceled without any explanation.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you so much for buying from Quictent. It's the Market Team. We're sorry to know that our service did not meet your expectations. We noted that the Support Team has refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We hope you can go back after conversations with our representative. Have a smooth day!

Posted 1 year ago

“Like how fast the process was and how everything arrived quickly,have made 2 purchases and will definitely be buying more for my business”

Quictent 5 star review on 14th July 2023

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Posted 1 year ago

“The service was fine with Quictent, shipping was normal etc. The tent (a 13 x 13) is pretty flimsy though, I didn't think I was getting a super heavy duty tent, but did expect some sturdiness to it. The customer service with Quicent promptly helped me out with the issue.”

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Posted 1 year ago

“RIP OFF COMPANY THAT DOES NOT STAND BY STATED POLICY!!! Their policy gives 24 hr grace period for cancellations. I cancelled mine after less than 8 hrs. Have proof of it! They refuse to refund me my money without ridiculous demands of opening the package and verifying conditions. My refund request was NOT BASED ON DAMAGES. I was well with it the 24 hr grace period. THIS IS A RIP OFF COMPANY! Check the BBB and you will find complaints!”

Helpful Report

Posted 1 year ago

Hi Cecilia, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response litterally means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“Very stout rent. Went together fairly easy.”

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Posted 1 year ago

“I have loved my quictent and their customer service is UNMATCHED. My carrying bag that came with the tent started to get some rips and tears etc after some use and they were kind enough to send me a brand new carrying case free of charge! I will definitely recommend them to all my friends etc in the future and will buy from them again! (Although my tent is doing well so I shouldn't have to anytime soon!)”

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Posted 1 year ago

“Really good quality love it”

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Posted 1 year ago

“Set it up by myself It was quick & easy”

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Posted 1 year ago

“CUSTOMER SERVICE IS SECOND TO NONE! Through no fault of Quictent, we had an issue with the delivery of our product. Even though FedEX mishandled the delivery, Quictent was quick to rectify the issue. Incredible, prompt, and professional customer service....A+++++++ I would not hesitate to order anything from this company.”

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Posted 1 year ago

Quictent is rated 4.6 based on 737 reviews