Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

490

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

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Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a 10' X 10' screen tent for camping. The first time I assembled the screen room I noticed a small defect. I sent an e-mail to Quictent with a photo. Within 3 days I had a replacement screen and we did not miss a weekend of camping. I am giving Customer service and product 5 star's each. And YES I would refer a friend to Quictent.”

Helpful Report

Posted 3 years ago

“Customer service is consistently amazing!!! Green (same person helps me every time) is responsive and helpful. I have had a few issues with the product but all issues have been resolved by customer service replacing any components that failed free of charge with free shipping.”

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Posted 3 years ago

“It was a pleasure working with Joy. She provided excellent advise and very fast service to help me replace some damaged rods.”

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Posted 3 years ago

“My order arrived very quickly, and in good shape. I am a 65yo disabled woman and I was able to put this greenhouse up all by myself in less than 3 hours. There were a couple of issues with the cover, but customer service jumped right in and took care of that for me within 2 days. I am very happy with my greenhouse, Quictent Customer service, and the product I purchased from them. BTW - my veggies are growing well in there too!”

Helpful Report

Posted 3 years ago

“Great products, great customer service! "Yummy" a customer service representative was very easy to contact with any issues I've had so that makes solving any problems a breeze! Would recommend Quictent products!”

Helpful Report

Posted 3 years ago

“Like dealing with family. Best customer support you can find anywhere. Asked for some info and assistance, and received more then I would have ever expected. Green is a pleasure to work with. And very eager to make the best decision for the consumer. Definitely, highly recommend them and their products. 5 out of 5 stars for me. Thank you Green.”

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Posted 3 years ago

“easy to assemble, was missing a piece but was easily reported and sent the piece.”

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Posted 3 years ago

“My mother and I have had a wonderful experience with Quictent. We love their greenhouses (12” x 7” x 7”) and since my mother is a avid gardener, we bought 4 of them. When one of them accidentally burnt to the ground, Quictent efficiently and immediately sent me replacement connectors that I have been able to use. Thank you for your support and help, Quictent!!”

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Posted 3 years ago

“I am frankly very surprised by the prompt professional response that my small order received 😀. While I haven't yet received my part due to a problem with FedEx, Nova has been extremely helpful in getting things straightened out for me. I am super pleased with your service and the product. Sincerely, Mike Daugherty 😍. To add to my review above, I have received the part that I ordered. It only took about two or three days after the delivery mistake was discovered. The parts were perfect and once again, I am super pleased. Sincerely, Mike Daugherty.”

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Posted 3 years ago

“Thank you Joy for your help and the replacement parts for my greenhouse. I really appreciate the promptness with my order.......”

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Posted 3 years ago

“Good communication about my order for a part.”

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Posted 3 years ago

“Excellent customer service! A friend gave us his Quictent carport frame without a cover. We contacted Quictent to order a canopy to fit the frame. The customer service representative was very helpful. The canopy arrived promptly and it fits the frame perfectly. I would order from this company again.”

Helpful Report

Posted 3 years ago

“Our 10’ greenhouse blew across the yard. Bent a few parts. Stakes weren’t strong but to be fair the ground was damp too. The company offered to replace the broken pieces for free so that was a good thing.”

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Posted 3 years ago

“We have bought two. The first we put up a week before the derecheo (140per hour winds). Had a few bent legs. But it was repairable. The second one we haven't yet used. But have no doubt it will last.”

Helpful Report

Posted 3 years ago

“Not only is the cover very sturdy and well built but the seller will bend over backwards to help you. I ran into one of the poles accidentally and bent it. After requesting to purchase replacement The company Quictent and Cicely was gracious enough to replace it for free.”

Helpful Report

Posted 3 years ago

“Awesome service quick to return the call and representative yummy did a fantastic job!”

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Posted 3 years ago

“Great product, very durable material. Amazing customer service. We needed an extra part and they were very fast to respond and ship us what we needed!”

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Posted 3 years ago

“Would HIGHLY RECOMMEND this company. Order came quicker than they said. I also contacted customer service to get an extra window for my tent and they responded so quickly and professionally. This is the customer service level that we all hope for. Great product, easy to set up and great quality. Would definitely order from them again.”

Helpful Report

Posted 3 years ago

“Great company and customer service! I bought a outdoor gazebo which my family enjoyed last summer and needed a replacement part for the next season and I reached out to the company and was pleased with the experience as they helped with a replacement. Cannot wait to enjoy for many more years!”

Helpful Report

Posted 3 years ago

“I wanted a small greenhouse for my backyard that was portable and could be assembled and taken down with ease to protect my new garden project from “critters “. After reading many reviews, I decided on the Quictent model GM1302. We had no problems putting it together which took about an hour. Directions were easy to follow and we staked it into the ground. 2 days later we had an all night heavy rain followed by a very windy day and I looked out to find that one side of the structure had been uprooted and it had blown over and collapsed on its side. Several of the metal poles and corner connectors were either bent or broken. As here in Florida, our ground is so sandy, the small metal stakes provided were not enough to keep the structure secured to the ground. I attempted to contact Quictent for replacement parts via phone, but could not reach anyone. After 2 days, I sent an email asking for replacement parts and received an email back the following day. Green from Quictent was very helpful and I received all needed parts cia mail about 7 days later, free of charge. We were able to get our greenhouse back up and this time around, we have secured all corners with latched straps in both directions using longer screw in type stakes. This seems to have done the trick as the greenhouse has weathered a few more rainy and windy days without problems. Even though we had the initial problems, I still give this product and company 5 stars as it is exactly what I wanted for the convenience and price and for the company that responded as they did with excellent customer service. Just be prepared ahead of time for extra purchases of stakes and securing rope that will need to be added. Would be nice to see the kit upgraded to include these items in the future.”

Helpful Report

Posted 3 years ago

Quictent is rated 4.6 based on 737 reviews