Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

491

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 4 quictent 10x20 canopies and 2 of a different brand used on my farm. My first was a quictent, no problems at all. Found a different brand slightly cheaper for the next one....and regretted it. I was spoiled with the quictent! The poles are sturdy and thick, the button system is easy (they even make the receiving holes slightly longer so it's easy to find), directions are clear, and I can put them together by myself in less than 2 hours. The only reason I didnt get a quictent for the 2nd off brand is they were out of stock. Their customer service is fantastic! One order I only got 1 box and no tracking on the second. Emailed and turns out Amazon only let them put 1 number in per order. They hunted the 2nd box down but it was stuck somewhere in fedex. They somehow got FedEx to find it and had it to me in 2 days with promises of sending a replacement if it hadn't shown up. My next order had a top get damaged in shipping and a couple dented poles and they had replacements on the way the next day after I sent order info and pictures. I also appreciate that they constantly upgrade the products... they changed the tie downs to be little augers instead if spikes, added loops and ropes to secure the top down better, added hooks to stop it flapping (with multiple hole choices on the pipe so you don't fight putting them in), and include a catalog in the instructions showing some other products. My only complaint is I wish they'd use ups or use thicker boxes as FedEx is rough and causes shipping damage..but I'm sure they have better prices for huge boxes. Highly recommend this brand and its all I buy now.”

Helpful Report

Posted 1 year ago

“Easy to put together,well written instructions, thick metal. Everything to assemble was included. Well thought out product. Time will tell on how it holds up.”

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Posted 1 year ago

“Heavier built than most but will not stand strong winds, so do not leave up when unattended. Ours suffered major wind damage, company responded quickly with replacement parts that I paid for.”

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Posted 1 year ago

“Easy ordering. Delivery quick. Product good but discount that was offered wasn’t applied”

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Posted 1 year ago

“Very please with my tent! Super sturdy and easy to put up.”

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Posted 1 year ago

“Is the canopy eve”

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Posted 1 year ago

“My new 20'x10' Quicktent Carport was incredibly quick and easy to assemble. I've owned several different brands over many years but the Quictent surpassed them all in ease of assembly, durability and looks. I highly recommend this product.”

Helpful Report

Posted 1 year ago

“It's been 3+ weeks, 3 emails, still no word or no package, plus no answer when I call. Needless to say, I'm not a happy camper.”

Helpful Report

Posted 1 year ago

Hi Roland, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time. Have a smooth day!

Posted 1 year ago

“HORRIBLE RIP OFF COMPANY! I EMAILED MY CANCELATION OF MY ORDER WITHIN YOUR STATED 24 HOUR PERIOD AS YOUR PRODUCT IS INFERIOR. BY YOUR OWN WORDS, THE CANOPY WILL NOT HOLD UP TO RAIN OR MODERATE WIND. YOU REFUSE TO REFUND MY MONEY AND PAY FOR SHIPPING. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH ANY COMPANY!”

Helpful Report

Posted 1 year ago

Hi Cecilia, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“The product is exactly what is advertised- it is well made, provides great shade, and keeps the pool water from getting hot. Quictent is also extremely good in correcting problems. One of my orders arrived without the needed accessories-the package had been torn and they probably fell out while in delivery. Quictent quickly solved the problem by shipping me the needed accessories within a short period of time. Thank You.”

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Posted 1 year ago

“The tent was exactly what we wanted. I hung some curtains for shade but the netting was included.”

Quictent 5 star review on 30th June 2023

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Posted 1 year ago

“Very good quality. I would definitely buy from Quictent again. Quality and customer service is outstanding!!”

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Posted 1 year ago

“Good product and the price is awesome.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Great value It's the second set of 2 carports that I bought Very happy and it looks very nice”

Helpful Report

Posted 1 year ago

“Ordering from Lynn was the best experience ever.”

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Posted 1 year ago

“I bought a 10x20 carport sometime back and it has held up well. The color matches my house well (happy surprise) so I wanted to get one just like it when I needed to purchase a replacement tarp. The tarps in stores do not have the numerous grommets to help secure it down--nor have anything but blue, gray, or camouflage. The site didn't have just the tarp listed. I asked for a way to purchase just the tarp and the customer service was great at navigating me to where I can purchase and have it delivered.”

Helpful Report

Posted 1 year ago

“I purchased Two pop up tents for my deck I had weights on the legs and one rain storm ruined the first one . I ordered another one a month later and there was a broken piece .”

Helpful Report

Posted 1 year ago

Hi Adriene, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Pleased with the price and quality of the product. I recommend it for mother's to purchase.”

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Posted 1 year ago

“Great customer service. Got most of my parts to fix my tent easily. Recommend Quictent products.”

Quictent 5 star review on 20th June 2023

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Posted 1 year ago

“Excellent products and if we need replacement parts, they are very inexpensive and the customer service is tremendous!”

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Posted 1 year ago

Quictent is rated 4.6 based on 737 reviews