Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

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490

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service!!!”

Helpful Report

Posted 2 years ago

“Just put up my new 20x10x7 greenhouse for the winter. I will definitely not have any problems fitting my plants in here!! I’m so happy with it!!”

Quictent 5 star review on 30th October 2021

Helpful Report

Posted 2 years ago

“The customer service was phenomenal and Joy did an amazing job responding to my emails promptly. The tent was easy to set up and take down.”

Helpful Report

Posted 2 years ago

“I wish all companies were as easy to work with as Quictent. Had an issue with a defect in the carry-case for a purchased tent. One quick email and a replacement carry-case was sent me with no hassle. It was in my hands in days. Great product at a fair price with friendly and effective customer service. What more could you ask for?”

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Posted 2 years ago

“I needed a replacement top and they worked so well with me and got to me quickly!”

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Posted 2 years ago

“Great company...great customer service!!”

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Posted 2 years ago

“I am extremely happy with Quictent. They stand by their products. I contacted their customer service team to get a tent bag replaced due to wear and tear. The CS rep, Cicely couldnt have been more helpful in getting that done for me. I had the bag within the week of placing the order. I also ordered another tent package. The price was good and again delivered very quickly....🙂”

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Posted 2 years ago

“Joy was great in helping with my order...all the way...until my was delivered...just want to thanks everyone with order...thanks Paul from San Antonio Texas”

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Posted 2 years ago

“Can't say enough about customer service and backing your product! Our zipper broke and it was just past the 6 month warranty. I was expecting to pay half price to replace it. Your company stepped up and replaced it for no charge. It arrived within 3 days! Highly recommend this company!! Such a treat in today's world of not my problem!”

Helpful Report

Posted 2 years ago

“Great customer service. Needed a replacement canopy and it was reasonably priced, and arrived quickly.”

Helpful Report

Posted 2 years ago

“I could not be Happier with the service I received for Mandy and Wendy at Quictent. Wendy was promt to return my calls and Mandy kept me up to date on the shipping of my replacement parts daily. This is a great company with an amazing customer service and an awesome 20×10×7 greenhouse. I Highly recommend this company! D.Angell N.C.”

Helpful Report

Posted 2 years ago

“Great produces, user friendly, and quite responsive and customer focused. Thank you!”

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Posted 2 years ago

“The cover was received in good condition and was relatively easy to install over the metal hoops.”

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Posted 2 years ago

“In the last two years, I have contacted customer service and they have quickly solved my problems. I love my greenhouse. I have used all recommendations by the reviewers. One thing I learned the hard way was to have both doors closed in high winds. I take my greenhouse down in spring and I will put it up at end of October. My plants looked great in the greenhouse as compared to wintering in the garage..”

Helpful Report

Posted 2 years ago

“Great customer service! Thank you so much for the speedy shipping too.”

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Posted 2 years ago

“Got a rip in our canopy. Sent receipt and picture. Green responded to me within 6 hours (the next morning for me). Everything was taken care of through email and QUICK !! Received confirmation of shipment. The only thing wrong with the shipment was ... IT ARRIVED 2 DAYS EARLIER !!! lol Thank you Quictent and your AMAZING Customer Service !! Keep up the good work !!!”

Helpful Report

Posted 2 years ago

“We really love our new tent. The material used is great quality. Their customer service is top-notch. We accidentally left our tent out in a heavy wind and rain storm (not recommended) and one of the expanding supports was damaged. They were very responsive and got the replacement part out to us very quickly!”

Helpful Report

Posted 2 years ago

“I was able to contact Quictent regarding a problem with the cover on my 10' x 10' pop-up canopy via email through their website. How wonderful is that? Well it means I didn't have to make multiple calls, talk with a machine, make multiple choice answer selections (typically none of which never match your need), endure endless, irrelevant questions, and wait through interminably long holds with annoying music or advertisements. They responded the next day, and fulfilled their promise to ship a replacement cover. I still haven't had time to try the new cover which is not identical with the original, but I'm betting it will fit. So a big well done to Quictent and their exceptional customer service people who actually do serve customers.”

Helpful Report

Posted 2 years ago

“Awesome and quick customer service! I had a part that was broken on arrival - it happens - made contact and green made it happen - nice work - received replacement fast - highly recommend product and company”

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Posted 2 years ago

“Customer service went above and beyond to make sure everything was fine with my tent. I believe this may be my go to company for all my tent and accessory needs.”

Helpful Report

Posted 2 years ago

Quictent is rated 4.6 based on 737 reviews