Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the 8 x 8 Screenhouse. I really like how easy it was to put up and the separate detachable screen panels. The only gripe I have is that there aren't any grommets to anchor down the screen door flaps. That means that every time you go in or out you have to bend all the way down to the ground And hold or step on one panel to get it to unzip or unzip properly. I would rather have that feature than the fancy rolling bag. Also, the little tiny smooth metal stakes are just silly. Save your money and don't bother. Include real ground anchor stakes or suggest people find their own. Those are truly useless. I also love the color of the tent. It is a lovely green. We have enjoyed it every day since I purchased it. Would buy again but please think about putting the grommets on the flaps please.”

Quictent 5 star review on 19th June 2023

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Posted 1 year ago

“Accommodating, good price, friendly customer service, fast”

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Posted 1 year ago

“One time use and one the joints seems to have broken/come off. There was a little rain water that caught on the top and that side of the top bent with the ground stakes in tact. The installation was quite easy though. Really liked it when it is originally set up. The rain happened 5-6 hr after set up. Didn’t get a chance to request the warranty yet”

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Posted 1 year ago

Hi Shireesha, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Great service, good quality, overall great value! Very happy. Thank you FYI. My 29 x 21 large event party tent came in 4 boxes at different times so don't panic until you have all 4 boxes about parts.”

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Posted 1 year ago

“Fairly easy to assemble, roof framed nicely and covered easily, walls poles inserted and pegs are in , used 3/16 wire rope secured to a tree and house. Have to install walls yet, haven't decided on open ended on one because it's again a 6ft privacy fence where the gate to backyard is located”

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Posted 1 year ago

“very easy to assemble had to modify the size from 8x4 to 8x3 and 6x3 to6x4”

Quictent 5 star review on 16th June 2023

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Posted 1 year ago

“My 10x20 pop up is great! It has been roughed up by the wind and hasn’t broke yet! My cat even clawed through the top of the awning! I messaged customer service and they were able to help me get the correct replacement quickly! Been a good company to deal with all the way around. Would highly recommend!”

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Posted 1 year ago

“The 49x38x37 raised bed greenhouse is well made and quictent customer service is excellent.. I have 4 of these greenhouses for several years and one tube and one green house cover became damaged I contacted quictent by email and a response with directions for replacement was received by the next morning. The parts were out of warranty but the cost was really reasonable and included shipping..the process from start to finish was 5-6 days..during the process quictent kept in touch and also notified me it was delivered and does everything fit and function.. Definitely recommend Quictent customer service and product are 5 stars...”

Quictent 5 star review on 14th June 2023

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Posted 1 year ago

“The Bike Shelters are well worth the price. The customer service is outstanding. Will highly recomend.”

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Posted 1 year ago

“The customer service was extremely helpful in getting some replacement parts ordered. They preformed better than expected. I will definitely buy from them in the future.”

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Posted 1 year ago

“I haven't had service like this in a long long time!! The greenhouse we purchased was the 20x10x7. My husband thought it was going to be a big problem putting it together. Quite the opposite!! They provided everything we needed, except the drill. Using a drill while assembling the frame will speed up the process. After the assembly of the frame, again my husband thought putting on the cover was going to be an issue. And again, quite the opposite!! After we got everything set up, our a$$#@! dog decided he wanted to get in and see what was going on inside. In doing so, he shredded the cover at both door openings!! Tore it to pieces. Of course I was livid!!!! I contacted Quictent customer service through their website email and had an immediate reply from a rep named Freya. She asked me for my order details (through Amazon) and was right on it! She found exactly what we needed in record time! She offered a very nice discount also since we just purchased it. However, I dropped the ball for a few weeks (vacation and such). About a month later, I replied to the last email Freya sent me. I again, received a quick response, except this time it was from Kloee. I had a few questions for Kloee, and every email I sent, she replied within record time. She was on it just like Freya. I received my new cover within 10 days of ordering it. Having this greenhouse and their customer service has been truly amazing!! Will highly recommend this product and give all kudos to their customer service!!!”

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Posted 1 year ago

“I ordered the canvas top tent with side walls and that is NOT what I received I received metal frame parts”

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Posted 1 year ago

Hi Tina, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“We bought our marquees some years ago and figured there was no way we would get spare parts now. Jasmine worked with us to figure out what we needed and got it to us very quickly. We used the marquee again this weekend and it was a big hit!”

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Posted 1 year ago

“Product is well worth the money,so far it has served its purpose.I would suggest you improve on your wrapping,The package arrived with the pipes sticking out,we were fortunate that all the parts came in.”

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Posted 1 year ago

“Unfortunately we had an issue with our RV Cover, however, upon contacting Kelly in sales we were very pleasantly surprised to not only receive a prompt and professional response, but also learn that Quictent was eager to stand behind their brand. Our issue was resolved! It's extremely rare to experience such exceptional customer service these days and we are absolutely elated by this professional representative & wonderful company that upholds traditional values. Excellent job Quictent!!! ...and Kelly!”

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Posted 1 year ago

“Love these tents! The extra wing sides add lots of extra shade!!!”

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Posted 1 year ago

“I have already sent e mail back about the problems with the second part of the delivery.”

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Posted 1 year ago

“Doria is the best, she was patient with me, I had lots of issues not on their end, but she was professional, patient and I got the parts really quickly Doria is an exceptional customer service rep, thank you again.”

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Posted 1 year ago

“piece of junk instructions vague make no sense mesh will not stretch around tent (readjusted at least 10 times no closer than 3 inches )no videos on you tube for 13x13 mesh netting solar light figured our how to put up after 2-3 hours of trial and error then the netting won't fit probable just go to curb box was to tore up to send back in”

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Posted 1 year ago

Hi Stephen, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Quictent support was so awesome! Responds fast and resolved issues swiftly. Will definitely be recommending them!”

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Posted 1 year ago

Quictent is rated 4.6 based on 737 reviews