Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

491

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remembering that this is what I consider light to medium-duty shelter, I definitely feel it is well made with good materials. The design and functionality are top-notch also.”

Helpful Report

Posted 1 year ago

“can't figure out how to roll up front door clips are missing not the same as back door”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“I purchased a canopy from Quictent because I wanted the 4 side walls with the canopy as a set and carry bag. It had exactly what I wanted and choice of colors. I do flea markets and wanted everything covered when I was ready to leave for the day and Quictent canopy was what I was looking for.”

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Posted 1 year ago

“excellent product had the most difficult time finding it on internet. Computer kept pointing me to other companies.”

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Posted 1 year ago

“Very nice customer service”

Helpful Report

Posted 1 year ago

Hi David, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Nothing short of amazed! My quictent arrived in a very speedy time frame! Assembly was fast and simple and took no less than 30 min. To assemble with two people! Had a slight issue at first but Quictent customer service was so friendly and understanding and helped resolve my issue almost instantly! Would highly recommend to anyone and will definitely purchase again in the future!”

Helpful Report

Posted 1 year ago

Hi Torrie, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new cover can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“I love this canopy!...very well made and sturdy! We put it up in the dog park last summer and it provides welcome shade”

Helpful Report

Posted 1 year ago

“At No fault of the company, some of my parts got damaged after receiving them. The company was quick to provide a means of replacement and generous in the replacement cost. Shipping time was reasonable. I would do business with them again.”

Helpful Report

Posted 1 year ago

“We ordered two greenhouses and only received one. We have not received any notification that there is a delay in the second one so hopefully we will receive it sometime soon. A few years ago w ordered a carport style enclosure and were quite satisfied with that so when we wanted to get greenhouses we went straight to the Quictent website. We are much less impressed with the quality. The poles are very flimsy and would not withstand much wind so we have completely reinforced with other posts. If we could, we would just like to cancel the second greenhouse that we have not received and get reimbursed for that second one.”

Helpful Report

Posted 1 year ago

Hi Marilyn, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!

Posted 1 year ago

“So far so good, we got hit pretty hard with heavy winds on the Texas Gulf Coast this past weekend and the tent held up well. I am a bit concerned with the Velcro stitched on the top upper support's though. Maybe they are supposed to be sewn the way they are, but they held and didn't leak.”

Helpful Report

Posted 1 year ago

“The greenhouse I got was extremely flimsy compared to my older one. The tubing is half the size and thickness and my cover had mold growing all over it. Customer service agreed to send out a new cover but wouldn’t send a new unit. Every day that goes by I’m losing money because of their garbage workmanship and packaging.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Thank you for your time again. Keep in touch!

Posted 1 year ago

“Excellent customer service and quality product 👌”

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Posted 1 year ago

“Hola soy Juan me siento satisfecho por los productos la gente siempre me dice que .las carpas están muy bonitas ..tengo una pequeña compañía de renta de carpas están excelentes gracias Eliane por ayudar en conseguir los reemplazos correctos”

Helpful Report

Posted 1 year ago

“Great customer support and service. Good value for what you get in a greenhouse”

Helpful Report

Posted 1 year ago

“We live on a lake so it is an ideal place for family birthdays and parties. The 20 x 40 tent has served us well unfortunately we have had a few unexpected high wind events. Quictent has been very helpful in replacing damaged parts. Service and response to my emails has been exceptional.”

Helpful Report

Posted 1 year ago

“I love the upgraded 10x20 Carport, I put it up on my deck, hung some canvas curtains and netting to shade it and we enjoy the privacy and comfort easy to put up, very sturdy. delivery went well also. I recommend it to anyone. thank you”

Helpful Report

Posted 1 year ago

“Excited to use my cute green tent at my first Farmers Market show. We did trial run and it is DEFECTIVE!!! I am less than a week away and now they want to only send me a part and have me fix it??? For almost $200 that is crazy! Returning!!!! I will order from Amazon next time. I made a point of ordering direct from Quictent to give them the money and I am so disappointed with hoops i have to jump through. I received it defective!!!! Ot won’t stand up. I run a business and this is putting me in a HUGE pickle. Shocking. And a total bummer. It is super cute.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Thank you for your time again. Keep in touch!

Posted 1 year ago

“Purchased the 10 X 20 for raised bed vegetable garden in Northern Michigan to do early spring planting and extend fall growing season. Prep set up myself, not recommend for a one person set up but can be done. Quality unit, good manual to follow for set up.”

Helpful Report

Posted 1 year ago

“Once I got past the trouble of paying for the replacement part it was delivered website not user friendly.”

Helpful Report

Posted 1 year ago

“My unit was damaged in strong winds. My frame was replaced for a very low price. I am using it as a patio cover so I must track the forecast.”

Helpful Report

Posted 1 year ago

Quictent is rated 4.6 based on 737 reviews