Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 stars for Quictent's customer service! The customer service representative, Yummy, who responded to my request, made it super easy to replace a broken canopy frame part. The durability of our 10ft x 10ft pop-up tent is consistent with the price point. I have not seen any other options for the same price that are more durable. However, Quictent's great customer service and available replacement parts make this product a great value!”

Helpful Report

Posted 2 years ago

“Great Customer service! I have a zipper failure on a 10 X 20 HD green house after the warranty period and was pleasanty surrpised how timely and well Green handled the issue. Because of the customer service and availability of the replacement parts I plan to buy a second greenhouse and double my production. Thanks Green!”

Helpful Report

Posted 2 years ago

“Had our tent for just over a year and the zipper broke. Contact customer service looking to replace tent sides. Mandy worked with us to get a warranty replacement sent out, and then checked back to make sure we got the package that was sent. Thanks Mandy =]”

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Posted 2 years ago

“Good company with great customer service very helpful honest. great experience with Quictent!”

Quictent 5 star review on 26th April 2022

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Posted 2 years ago

“Excellent customer service. Green was so great to work with and responded to inquiries quickly and helped answer questions. Would purchase from Quictent again.”

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Posted 2 years ago

“Yummy was very helpful and quick to respond to help me get a replacement part”

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Posted 2 years ago

“Excellent customer service! Responded immediately to my request for a replacement part, that I damaged through my own neglect. Highly recommend”

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Posted 2 years ago

“I am very pleased with Quictent and the customer service that I received. My Quictent got damaged in a Storm and they helped me get the parts I needed for the repair. Jenna in customer service was very helpful.”

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Posted 2 years ago

“Love my tent! It has held up great for many outdoor parties. When I needed to order a new top, they were kind enough to send me free bungee cords because mine had stretched out. I will be placing the order for the top this week.”

Helpful Report

Posted 2 years ago

“I was very pleased and surprised with the service provided by Quictent. They immediately replaced some parts to my 20 x 10 portable garage when I inquired about the process to order replacements when my garage was damaged by unexpected high winds. No questions asked they sent the parts at no expense to me. They deserve a big 5 star rating.”

Helpful Report

Posted 2 years ago

“Yummy has been very helpful and even found a solution to the out of stock issue that arose after the order was placed. Although the gazebo quality isn’t the best, ( We know we received the quality we paid for.) The customer service has been great. Thank you Yummy. Jack”

Helpful Report

Posted 2 years ago

“We are using this to shade our dogs. It was easy to set up, it took 2 of us. It is big, sturdy and held up for almost a full year with no issues. During that time,, we had big storms, including snow, wind and driving rain. It held up beautifully. The snow slides off easily too. Suddenly, we had an unexpected microburst. It blew over, only 4 pieces bent. I contacted customer service, who quickly and easily, replaced the parts which were still covered by warranty. We are buying a second this year. Very, very happy with this product and company.”

Helpful Report

Posted 2 years ago

“Green text me same day to get part I needed and was delivered the day he said thanks”

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Posted 2 years ago

“They were detailed and quick to respond to questions. Green was Very helpful.”

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Posted 2 years ago

“Excellent customer service. Doria was very helpful. Highly recommend. Marty”

Helpful Report

Posted 2 years ago

“Excellent customer service! They replaced 4 poles for free, including shipping. Would 100% buy from them again based completely on the great customer service and dedication to making me happy.”

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Posted 2 years ago

“Received with missing part, but the part was supplied within a week of notification to the contact supplied with the product.”

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Posted 2 years ago

“I want to thank Green for his amazing customer service. I had contacted the company because one of my garden boxes that I had ordered didn’t have the hardware. I had my doubts that I would actually receive them. After a few emails Green told me they were on there way… So thanks again Green for the follow through and help.😀”

Helpful Report

Posted 2 years ago

“Love my little greenhouse! I contacted the company Bc I was missing parts and Yummy the rep helped me. Great customer service and response time.”

Quictent 5 star review on 15th April 2022

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Posted 2 years ago

“Had an issue with the product, customer service rep went out of their way to make sure I was completely satisfied with the product / result of them dealing with the product. I am one happy customer!”

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Posted 2 years ago

Quictent is rated 4.6 based on 737 reviews