Quidco Reviews

“ Have used Quidco for many years but service is getting worse. Recently had a claim for cash back declined because the supplier said that I had returned the item (which I had not done). Quidco said that they do not dispute a supplier if they decline cash back - WHY NOT? Very disappointed and may now move to another cash back provider. ”

“ Last few month Quidco declined the quality service. I never got cash back confirmation by email as I had before. Claims processed very slowly and a few claims ( from different retailers) were declined with the same usual reason- as I done so incorrect. I wouldn’t recommend to use Quidco to my friends . I moved back to TopCashback which is doing much better. ”

“ I am Quidco member for for almost 8 years and they uses to be good customer care but now they are going extremely down, poor service. ”

“ Poor service again. I will not bother with Quidco again. Despite complaining did not receive any cashback again. It appears they track cashback when it pleases them. Avoid at all costs ”

“ I have used Quidco for a few years now but their service has gone downhill fast. ”

“ Used to be good but as others have mentioned recently most purchased etc... are declined even though originally tracked. I've no confidence in Quidco anymore, also their customer service if you go to live chat there is no one there, message at the top staying someone will reply within 1 day. What has happened Quidco? :( ”

“ But have given up contacting customer services. ”

“ I thought the leading cashback service was slow but month after month, I don't think so. ”

“ And then, when yet another service person gets in touch, and Quidco run out of reasons to try blame you, the final argument is 'computer says no'. ”

“ Why is it so difficult to get hold of someone on Quidco. A very long drawn out process to try and sort account being blocked. Overall service not impressed. Perhaps terms and conditions need to be clearer. ”