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Quiz Reviews

1.9 Rating 165 Reviews
E
Happiness Grade
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Phone:

0845 241 5551

Email:

website@quizclothing.co.uk

Location:

61 Hydepark Street

E

Refund - Difficult

41.67%
Industry Average
Not delivered next day as promised, and only the difference between the next day and standard delivery charges refunded.
posted 2 weeks ago - Anonymous
Very short return policy compared to other stores, only 14 days. Even though near Christmas and most places are extending their refund period at this time of year. No wonder they are shutting stores.
posted 5 months ago - ""
Stupid returns policy, cut down to 14 days from the standard 28. They offer you ‘refund credit’ so they get to sell your perfectly re-saleable goods and make you spend the money again but beware because if you don’t do it within 6 months they also keep your money! Con artists
posted 6 months ago - Anonymous
I returned items and still didn't receive my refund , after a numerous emails & Facebook messages looking for an update, kept getting the same replies "we will refund after 10 days", I even told them it was past the 10 days, still getting the same reply. They seem not reading my emails properly! Shame on them
posted 9 months ago - Lauren
Ordered a few Quiz dresses back through VERY but sent directly from Quiz. Sent them back...still waiting for acknowledgement for 2 of them and a refund for the one I did receive an email for. Quiz won't do anything as ordered from Very and Very won't do anything as sent through Quiz. Shambles. Never again!
posted 9 months ago - Anonymous
They said they had sent an email explaining the reason for not issuing a refund.
posted 10 months ago - Anonymous
10 days later and no refund or acknowledgment of items.
posted 1 year ago - Wendy
Wouldn't refund me until I sent the wrong item back.
posted 1 year ago - Stacey
Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please
posted 1 year ago - Anonymous
REFUNDS TAKE 1/2 MONTH -AS STANDARD! BEWARE!!! ***STANDARD REFUND POLICY*** -YOU HAVE TO WAIT HALF A MONTH TO GET YOUR MONEY BACK.
posted 2 years ago - Laura