“
Not delivered next day as promised, and only the difference between the next day and standard delivery charges refunded.
”
posted 2 weeks ago
- Anonymous
“
Very short return policy compared to other stores, only 14 days. Even though near Christmas and most places are extending their refund period at this time of year. No wonder they are shutting stores.
”
posted 5 months ago
- ""
“
Stupid returns policy, cut down to 14 days from the standard 28. They offer you ‘refund credit’ so they get to sell your perfectly re-saleable goods and make you spend the money again but beware because if you don’t do it within 6 months they also keep your money! Con artists
”
posted 6 months ago
- Anonymous
“
I returned items and still didn't receive my refund , after a numerous emails & Facebook messages looking for an update, kept getting the same replies "we will refund after 10 days", I even told them it was past the 10 days, still getting the same reply. They seem not reading my emails properly! Shame on them
”
posted 9 months ago
- Lauren
“
Ordered a few Quiz dresses back through VERY but sent directly from Quiz. Sent them back...still waiting for acknowledgement for 2 of them and a refund for the one I did receive an email for. Quiz won't do anything as ordered from Very and Very won't do anything as sent through Quiz. Shambles. Never again!
”
posted 9 months ago
- Anonymous
“
They said they had sent an email explaining the reason for not issuing a refund.
”
posted 10 months ago
- Anonymous
“
10 days later and no refund or acknowledgment of items.
”
posted 1 year ago
- Wendy
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Wouldn't refund me until I sent the wrong item back.
”
posted 1 year ago
- Stacey
“
Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please
”
posted 1 year ago
- Anonymous
“
REFUNDS TAKE 1/2 MONTH -AS STANDARD! BEWARE!!!
***STANDARD REFUND POLICY*** -YOU HAVE TO WAIT HALF A MONTH TO GET YOUR MONEY BACK.
”
posted 2 years ago
- Laura