QUOC Reviews

Name: QUOC
Address: 64 Southwark Bridge Road, London
Rating: 4.40

4.4 Rating 539 Reviews

84 %

of reviewers recommend QUOC

4.4

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+886965022955

Email:

holly@quoc.cc

Location:

64 Southwark Bridge Road
London
SE1 0AS

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Monika Stachowiak

Katie Love

Anonymous

Michael Pigott

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. It didnt arrived yet but i have a complain. It was not provided a link to follow my purchase…should i stay at home all the time waiting? If the shoes are great i Will write another “good” review, but now its all i have to say.”

Helpful Report

Posted 1 year ago

“Great shoes, simple classic styling and realistically priced. I ordered two pairs to check sizing and they were accurate as per the website. Returning one pair was no problem and customer service overall was excellent.”

Helpful Report

Posted 1 year ago

“i wanted to try the BOA style dial version of my favorite Gran Tourer gravel lace ups. QUOC did not disappoint! It's so hard to find a cycling shoe that looks as good as they perform. i have ridden in expensive GIROs and SPECIALIZED shoes that don't look as good as these do. very pleased! I rode my lace ups comfortably all through winter training in New England without needing shoe covers. the dial up versions i just got seems a bit chiller, so they're perfect for +40degreeF weather, but they look so dang good- i got the cream and gum color combo.”

Helpful Report

Posted 1 year ago

“Delivery on time”

Helpful Report

Posted 1 year ago

“very functional and minimal design! i”

Helpful Report

Posted 1 year ago

“Your tracking system is complicated why can't you make tracking easier why must you sign in to something.All I want to do is press tracking and I'll have my information. This is a gift for my daughter.”

Helpful Report

Posted 1 year ago

“Terrible costumer support.”

Helpful Report

Posted 1 year ago

“I have been a long time fan of Quoc since they first started to market their stylish and iconic cycling shoes. Started with their ballet-style leather shoes for toe clips, then their fabulous leather Urbanite shoes of which I have two pairs and a pair of their luxurious and supremely comfortable Night Black Leather road shoes. They are a company who is always innovating and exploring new materials and styles. However I do think the leather low Urbanite was perhaps their best shoe.”

Helpful Report

Posted 1 year ago

“The shoes I bought were Gran Tourer - Black Gum, the way it is crafted is totally premium, fits perfectly and improves over time passes. I use them with Crank Brothers system, and power transfer is great. I have already use them during cold and warm days which they adapt perfectly”

QUOC 5 star review on 28th November 2023

Helpful Report

Posted 1 year ago

“Excellent shoes”

Helpful Report

Posted 1 year ago

“Firstly these are absolutely gorgeous. The look and feel amazing. The quality it’s awesome….But sadly the sizing is totally out. I got the 42 and these are nowhere near that. More like a 40 or 41. I got them for an amazing price because they were the last pair they had so sadly I’m going to have to send them back for a refund. Hopefully someone else will fit them. 👍”

Helpful Report

Posted 1 year ago

“Super speedy shipping. Even having chosen standard it came with in a day or so. More importantly product is great, no “wearing in” which is great when jumping straight into longer rides.”

Helpful Report

Posted 1 year ago

“Quality product, thank you. Smooth transaction”

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Posted 1 year ago

“Nice bunch. Fast shipping to Australia.”

Helpful Report

Posted 1 year ago

“The customer services team were great in helping find the correct size of shoes. The shoes are a thing of beauty but, unfortunately, despite the sizing help they were far too tight, or were my feet too wide. I had to return the shoes, they were no good for me so back to square one.”

Helpful Report

Posted 1 year ago

“The product is great! I regret not getting the one with two tightening buttons, because I feel that with just one button, it tightens more in the button area and less in the front. But it's a detail Importantly, the return process is very bad and laborious, the worst I've had so far. I have returned many products and they always send the label ready. Doing the entire shipping process is laborious and very bad. This point could certainly prevent me in the future from buying something again that I'm unsure about the size of, I would look at it with care.”

Helpful Report

Posted 1 year ago

“Excellent service. Bought the wrong size using a discount code, returned them for a bigger pair, all done and dusted in under a week and the discount code was carried forward to the bigger pair. No complaints whatsoever”

Helpful Report

Posted 1 year ago

“Great combination of quality and style.”

Helpful Report

Posted 1 year ago

“Nice website, fast service, quality priducts!…..”

Helpful Report

Posted 1 year ago

“Shoes look nice, but I can't wear them. Despite following the sizing instructions (measuring my foot length in socks), the shoes I received are at least a size too small. Since it costs $26.50 to return the shoes and since the sizing process isn't accurate, I'm too scared to gamble on ordering another pair. Unfortunate, because I was looking for a wider, lace-up shoe. I'd prefer to buy locally, but no local Quoc dealers exist for me.”

Helpful Report

Posted 1 year ago

QUOC is rated 4.4 based on 539 reviews