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QUOC Reviews

4.4 Rating 539 Reviews
A
Happiness Grade
A

Customer Service - Good

95.61%
Industry Average
Great service. First pair of cycling shoes came up a tad small so used free return service and got larger size in 5 days. Oh and the Mono ll shoes are fab!
posted 3 months ago - Simon Camm
Customer service is quick and very good. Product is of great quality and just really nice to wear
posted 3 months ago - Liam Britten
The customer service has been outstanding. I had a confusion with an exchange order and the customer service assistant helping me sorted out my issue really quickly. Thank you so much!
posted 3 months ago - Anonymous
Excellent, efficient, reassuring, professional selling and service.
posted 3 months ago - Warren Spivey
Serious brand, high quality product and service. Packaging is plastic free and durable.
posted 3 months ago - Loic Pilioua
Great shoes and great customer service.
posted 3 months ago - David Clark
Contacted Customer support about a problem with the heel pads on my Mono II shoes and received a prompt and efficient resolution that far exceeded my expectations. Very pleasing when a company stands behind their product to such an extent with exemplary customer service.
posted 3 months ago - Chris Jeffries
Amazing products (bought shoes, socks and bidons). Fantastic customer service too! A lovely company that treats their customers extremely well. Looking forward to future product releases!
posted 3 months ago - Antony Ribot
Great customer service and quality product with understated styling
posted 4 months ago - Anonymous
Good service re: delivery and overall box/shoe - sent an email asking for size information (as I own a pair of Gran Tourers) and the reply was fairly impersonal/non commital.
posted 4 months ago - George Cudmore