QUOC Reviews

Name: QUOC
Address: 64 Southwark Bridge Road, London
Rating: 4.40

4.4 Rating 539 Reviews

84 %

of reviewers recommend QUOC

4.4

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+886965022955

Email:

holly@quoc.cc

Location:

64 Southwark Bridge Road
London
SE1 0AS

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Monika Stachowiak

Katie Love

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Michael Pigott

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QUOC HAS BEEN PROMINENT IN THE CYCLING SCENE. FROM ROAD TO GRAVEL TO COMMUTING. EXCITED TO TRY THE PRODUCTS OUT AND INCORPORATE THEM INTO MY EVERY DAY.”

Helpful Report

Posted 1 year ago

“I have both the road and off-road shoe. Fit abd finish is great. U especially like their fastening system because it holds up well ti many tightening/yntightenings.”

Helpful Report

Posted 1 year ago

“No tracking number provided. Haven't received my shoes yet. Don't know when.”

Helpful Report

Posted 1 year ago

“Ordered a pair of Gran Tourer II in a size 45 the other day (most of my other cycling shoes are a 45) and although I did use the Quoc sizing guide they were just a little too small. Returning them was very easy. Quoc will refund the money as they do not do an exchange. So I ordered a size 46 which I received today and they are perfect. Can’t wait to try them out now. Thank you Quoc for such an excellent and prompt service.”

Helpful Report

Posted 1 year ago

“Ordered 2 pairs and the quality seemed very good and would have happily kept one pair. However, neither were wide enough at the toes and were uncomfortable. I don't think I have particular wide feet as other brands standard fit is ok. Will keep an eye out for a wider fit version in the future”

Helpful Report

Posted 1 year ago

“I like the quality of the shoe - but unfortunately the size was too small for me so I am ordering it again a little bit larger. The return process back to UK is complictaed and expensive (due of Brexit) and you should consider a hub in Europe to make the return process smoother and less expensive.”

Helpful Report

Posted 1 year ago

“Fenomenal todo”

Helpful Report

Posted 1 year ago

“Serious, reliable brand”

Helpful Report

Posted 1 year ago

“Friendly, good responses to emails”

Helpful Report

Posted 1 year ago

“I bought a pair of QUOC Chelsea and immediately used them for a bike tour from Germany to the Czech Ore Mountains. The weather was (luckily) not as rainy as expected and the shoes protected me from mud and cold (~5° Celsius it was at the lowest temperature). I wore the shoes together with a pair of Extra Fine Merino Tech Wool Socks and am very happy with this combination. My feet are rather wide. Depending on how narrow or wide the shoes are, a 42 or 43* usually fits me. I ordered the Chelsea Boots in 43 and they fit perfectly. I've only done one serious bike ride in the shoes so far and a handful of trips to the office, and I can highly recommend them. ___ *I have a pair of 'old' Gran Tourers in 42 1/2 that fit me very well. Translated with www.DeepL.com/Translator (free version)”

Helpful Report

Posted 1 year ago

“Super chaussures confortables et super esthétique.”

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Posted 1 year ago

“I owned the Original Gran Tourer when it was released and now Ian the Gran Tourer II in Black/Gum and it is every bit as comfortable as the original. It’s stylish too.”

Helpful Report

Posted 1 year ago

“Unfortunately, the shoe runs a bit small so I'm finding them a tad uncomfortable. Since I have already used them they are not returnable (that's my problem not Quocs). But I would probably have gone with a 45 instead of a 44. Otherwise they're pretty great and I will probably get another pair in the future (in the right size!)”

Helpful Report

Posted 1 year ago

“The shopping experience and the first impressions of the brand/shoe are excellent. Really impressed with the quality and comfort of the shoes. Using the size guide video, got the perfect size. Thank you!”

Helpful Report

Posted 1 year ago

“Loving my new QUOC Gran Tourer II - Sand gravel shoes!!! Super comfortable, I wish that you guys did the same for the off-road wear. If anyone has difficulties or doubts on about it, you can simply follow QUOC's recommendations on YouTube - I've did it before the purchase!! 5 stars!! Definitely going to purchase a couple more things (Christmas in near)”

Helpful Report

Posted 1 year ago

“Received confirmation of my order and that it shipped 5 days ago, but no tracking number. I downloaded the Shop app, since that's what Quoc is instructing me to do, but they're asking for a tracking number as well. Still waiting. Surely this is not as planned. Please help Quoc!”

Helpful Report

Posted 1 year ago

“Great service and well communicated. The shoes arrived in a timely manner and great initiative with the tree planting/CO2 offset. I was very impressed with that. I would definitely recommend and will be purchasing from Quoc again for sure.”

Helpful Report

Posted 1 year ago

“Then ordering process was fine. Can’t comment on the product as it hasn’t arrived and I have no tracking information”

Helpful Report

Posted 1 year ago

“Everything was Perfect!”

Helpful Report

Posted 1 year ago

“Fantastic service and a very well made product.”

Helpful Report

Posted 1 year ago

QUOC is rated 4.4 based on 539 reviews