“I was disappointed when I realised that the first contact was by phone which was definitely not what I wanted. I ignored the phone calls and assumed they were another hard sell company so went to another provider and bought my insurance. I actually got a quote emailed through at the end of the day and it was cheaper than the insurance I'd bought. It was shame that if QS had emailed me straight away, they would have had my business”
Hi Sarah,
Thank you for taking the time to leave us your feedback!
Sorry to hear that you were expecting to be contacted via email although I am happy to see that our brokers could offer you something cheaper.
Thanks,
Steph @ QuoteSearcher
“Went online to get quick quotes for comparison. Had to enter all my personal details before I could ask for a quote and was very annoyed not to get any online. My phone rang incessantly for the next few days which is not what I want and very annoying as I can not answer it while I am working.”
Hi Robin,
Thank you for your feedback!
We ask that you fill out your details so we can then contact the appropriate insurance providers based on your needs. I am sorry to hear that you were expecting an online quote as our service means that you are contacted via a phone call. I hope you found a quote you were happy with.
Thanks,
Steph @ QuoteSearcher
“Just how do I stop all these phone calls? They are extremely annoying, thought it might be like any other comparison site and show me the qotes online. Never again!”
Hi Chris,
Sorry to hear that you were expecting to see a quote online. The service we offer means that you recieve your quotes from different brokers over the phone and have the opportunity to compare quotes this way. If you have any further queries please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ QuoteSearcher
“It was a test to see if i would really get a quote on line or just hassle by phone. it was hassle by phone no online quote not even by email, if i wanted a phone quote i would ring for a phone quote.”
Hi,
Thank you for your review.
Our service is that you will recieve your quote via a phone call from carefully selected brokers. However, I will pass on the information about wanting to recieve the quote online.
Thanks,
Steph
“Initially I had been expecting online quotes, but after reading the message that I would be contacted by suitable brokers, I was suitably prepared :)
I received a number of calls from various companies and have accepted a quote which was nearly £200 cheaper than my online searches, so am very pleased.
Only criticism (though more of a suggestion) - as I am still receiving calls 4 days later, it would be helpful (though don't know how feasible this would be) for there to be a follow up option to notify potential brokers that a quote has been accepted and no further calls are required?”
Hi Katherine,
Thank you for your review,
I am glad that you saved nearly £200 by using our service! Also, thank you for your suggestion, I will pass it on to the relevant people to see what we can do.
Thanks,
Steph @QuoteSearcher
“i received a lot of phone call some from different people same company each wanted to go through all details again not an online quote really just passed on my phone number
quick call to association of insurance brokers will pass on the number just as quick sorry
but i expected to get quotes to compare on the website so not very helpful to me.”
Hi Heather,
Thank you for leaving your review.
Sorry to hear that you were expecting an online quote. Based on the details that you fill in on our site, we select the most suitable brokers for you who then give you a call and give you a quote so you end up with the appropriate cover you need and can compare quotes.
Steph @ QuoteSearcher
“My phone started ringing seconds after I pressed the online request for quotations! All the callers were very polite and helpful. I received two quotations which were substantially better than my existing renewal request and I will be taking one of them up. Thankyou”
Hi Andrew,
Thank you for taking the time to leave your feedback!
I am glad that you found what you were looking for through using our service! Enjoy your weekend.
Thanks,
Steph @ QuoteSearcher
“Received phone call within five minutes of completing the on-line form, and was offered a very competitive quote, which I accepted, and paid for over the phone.
Still getting the odd call here and there offering quotes, but overall a very happy bunny.
Derek.”
Hi Derek,
Thank you for your review!
I am glad to hear that you received the quote you were looking for! We look forward to helping you find a quote next year.
Thanks,
Steph @ QuoteSearcher
“I too was given the impression that I would receive on-line quotes to compare following my enquiry which seems to be the general cause for complaint.
Take note Quotesearcher.
In terms of finding a good deal no complaints at all, saving around 25% on the renewal price with my existing insurer.”
Hi Martin,
Our service does work on a phone call basis rather than quotes online but I am happy to hear that you managed to save 25% on your insurance!
Thanks,
Steph @ QuoteSearcher
“Poor experience! Received 1 phone call, the guy asked if I had the vehicle and when I said I had not, he said call back when I did.
I CALLED BECAUSE I WANTED A QUOTE!!!!! The car deal depended on the amount I would be paying for insurance on top of the finance. I wanted an idea how much I would be likely to have to pay so I could juggle finance and insurance to suit or try another vehicle. I remember when you could get a quote and shop around comparing. I will not be using this company”
Hi Dennis,
Thank you for spending the time to leave us your feedback.
Sorry that the brokers did not handle your request as you had hoped. I will ensure that they are informed so this situation doesn't arise again.
Many Thanks,
Steph @ QuoteSearcher
“Received one call ( which i can not understand as it is only building insurance ) when they rang i was busy with a customer and asked if they could ring me back in ten minutes, four hours later i rang them and was kept on hold for over fifteen minutes, when i did get though i was told someone would CALL ME STRAIGHT BACK, which they did THE NEXT DAY. she went though the information i gave on the web site, then said she will get the quote and ring me straight back ( next day guess what still waiting, don't know how these companies stay in business. malcolm”
Hi Malcom,
Sorry to hear that your experience with our brokers wasn't a pleasant one. I will feed the information back to stop this from happening in the future. Thank you for your feedback.
Steph @ QuoteSearcher
“First call came very quickly and as a surprise - had expected email/online quotes. After this I was receiving calls for the next 3 days!
Would prefer emailed quotes as constant calls are inconvenient and intrusive - feeling a bit harassed by insurers, now.
However, I am satisfied as I got a cheaper insurance quote than my usual insurer.”
Hi Jeanette,
Thank you for giving us your feedback, although I am sorry to hear that you were expecting online quotes. I hope you found an insurance policy with one of our brokers though.
Thanks again,
Steph @ Quotesearcher
“I am very happy, after I entered my details around 6.30 pm I got few calls next day and I got better deal then my usual broker provided, I will use this service again and will recommend my friends too , excellent .............”
