“The zipper on the outside pocket separated. I think it will be ok, but took a bit to get it corrected. Hopefully it won’t separate again. Otherwise I love the look of my purse.”
“I love the product and they story behind your comoany. There is one issue with my recent purchase. The latch will not stay closed. Do you have a solution for this issue”
“I bought R.Riveter as a gift. My wife was impressed with the process of manufacture and the legacy that it represented. The quality of the piece itself is good, although I expected the hardware to be stainless or brass, all of the hardware and zippers are plastic. Most dissapointing was the presentation. There was no box, no attention to shipping or thought about the anticipation of what is in a branded container. Just a plastic bag like a pair of socks.”
“I LOVE R Riveter and will continue to order. I ordered the Boo Box and I know it is a surprise but was a little disappointed in the large shopping bag that I received. I was thinking it would be more of a everyday use purse type bag. BUT like I said I LOVE YOUR PRODUCT and what it stands for.”
“I really liked your purses, but not a fan of the new material. I’m also tired of the same purse design, but like the different patterns you develop. I own 5 purses (dot) and wish you would make new ones that are different in style.”
“Unfortunately, the RRiveter Khaki brown purse received had a different strap than was pictured in the RRiveter photo page where the purchase was made. It was a gift and fiancé did not like the strap. So, it was returned.”
“I ordered the Dot and the Otto, both were not as wide as described. The Dot was 10 inches wide instead of 12 inches. The Otto was 10 inches wide instead of 14 inches. I love the purses, quality and style but they both were too small for what I wanted. Sent them both back and will try for the Dot in the future.”
“I like the purse, but have a couple of issues:
The strap is too long and even though I've adjusted it as short as it can be, it's still too long.
The zipper is not secured at the ends. The bottom stop keeps coming out of the purse. When I unzip the purse, I have to reach inside to hold the stop end so that I can zip it back up. Really annoying.”
“Love the size and the opening was great. I was able to see all my contents. But the canvas collected lint, the inside pocket was not enough for me. Outside pockets were fine but inside pockets are more important to me.”
“I really wanted to love this bag as I am a veteran as well as a military spouse; unfortunately, I don't love it. I used it for about a week and a rivet came out. The overall quality is good but for the price, I am disappointed that it didn't take long for the accessories to start falling off. I so wanted to support the work this organization does but I won't be purchasing another bag.”
Hello Debra! I am so sorry that a rivet came out of your purse! This is not the standard that R.Riveter has for our bags! This is absolutely under warranty, and we would be more than happy to fix this for you. I have sent you an email from sales@rriveter.com to see about getting this repaired for you. Thank you!
“I applaud what R,Riveter is doing by putting people to work and the products that make with the materials they use. But, be careful, very careful when placing an order as the photos they use are not true to size. The bags look much bigger in your photos than they actually are in personl. Front pockets on the Otto could be a bit longer to accommodate a pair of sunglasses.”
