Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,754 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,754 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 21st April 2025

Rick L

Angela O

Enrique S

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J’ai acheté un auvent yakima en rabais denviron 50 pour cent du pdsf sur leur site en ligne. L’auvent a été out of stock pendant plusieurs semaines mais Rackattack à respecté ma commande et à livré l’auvent au prix convenu. Le delai de quelques semaines durant l’hivers ne m’a pas derangé vu que j’ai reçu l’auvent au printemps et a tres bon prix.”

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Posted 2 hours ago

“I bought a DOMETIC CFX3 79L cooler and am impressed with the quality and functionality! It will serve my needs perfectly. Really good service from Rack Attack, felt confident about this purchase!”

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(Online Store) - Posted 15 hours ago

“👍”

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(Online Store) - Posted 21 hours ago

“- online order beginning of the month. - received an email saying they couldn’t run my credit card and that I had to phone the e-commerce department -Phoned the e-commerce department repeatedly and no one picked up. - then they charged my card but not for the whole amount. -then some boxes arrived but after I began assembly I realized multiple pieces missing. -phoned e-commerce. No one answered. -phoned sales they said they would transfer me to e-commerce, but line went dead. -phoned the Vancouver store. They said this was terrible. It only e-commerce could help me. They said e-commerce was terrible at picking up the phone. -phoned the Coquitlam store cause that was the name on the credit card. They said they couldn’t help me. -emailed everyone whose emailed I knew. -finally the next day a sales manager phoned. Said if I wanted my money back I had to ship them back the half of the stuff they delivered. I said I was low on trust that anyone would get back to me. Only other option was for them to root through spare parts and find all the things I was missing (hope I didn’t miss a piece!!). So now 3+ weeks later I got pieces spread all over my front patio and am waiting on another package. Still don’t know why they said they couldn’t charge my card and then charged my card. Creepy. Just a nightmare. At least I get entered into a draw for posting a picture!”

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(Online Store) - Posted 2 days ago

“Rack attack nailed it with my install of the ibex bed rack and ikamper 3.0. Friendly and professional service. I definitely would recommend them to anyone looking for gear to outfit your vehicle.”

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Posted 2 days ago

“Super fast shipping”

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(Online Store) - Posted 3 days ago

“I had an outstanding experience doing business whit Rack Attack Ottawa. I ordered from a different province and got a better experience with them online than local brick and mortar shops. Highly recommend.”

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(Online Store) - Posted 4 days ago

“Easy process”

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(Online Store) - Posted 6 days ago

“Always a good experience shopping at Rack Attack. I’ve purchased several items over the years, in-store and online, and have never had an issue.”

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(Online Store) - Posted 1 week ago

“I finally decided to pull the trigger and invest in a Hullavator system for my kayaks. Liam was quick to respond and explain my options. I went down to the next morning, received detailed explanations about what I needed, and left with my car kayak-ready! Excellent service and fast installation. I couldn't be happier. Thanks to everyone at Rack Attack Coquitlam!”

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Posted 1 week ago

“Had my hitch installed 4/19 and the guys were great ,professional and very friendly. I would highly recommend them to anyone needing hitch work or camping equipment as well.”

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Posted 1 week ago

“The folks in the shop were very helpful and proficient. Even with a delay on some components, the product was swiftly shipped to us. We look forward to future product from RAttack. Rick.”

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(Online Store) - Posted 1 week ago

“Easy to order, great price and quick shipping.”

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(Online Store) - Posted 1 week ago

“I bought the Thule Motion 3 L for a recent family road trip in our Tesla Model Y. Communication and delivery of the box went well. The box performed admirarably and had tons of space for all our clothes and gear. This was my second such purchase from Rack Attach and I plan on using them again in the future for other such purchases.”

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(Online Store) - Posted 1 week ago

“It was simple to install the Yakima EVO CAT 6 rack. Instructions were clear. Took less than 30 minutes.”

Rack Attack 5 star review on 20th April 2025

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(Online Store) - Posted 1 week ago

“Very helpful and very fast installation. Couldn't be happier with my purchase”

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Posted 1 week ago

“I had several conversations with Rack Attack before purchasing my new vehicle. The specific clips and towers work wonderfully on my naked roof Honda Accord. I will be able to carry my boats with confidence. Thank you!”

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(Online Store) - Posted 1 week ago

“Reasonable prices and excellent customer service. I had several questions about products I ordered online but went to the store and staff helped me tremendously.”

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(Online Store) - Posted 2 weeks ago

“Not 1 complaint about rack attack. Ordered on a Wednesday shipped on Thursday. I love my Kuat piston sr wonderful product. From the time I opened the box to it being on my jeep 10 min. Very easy to put together.”

Rack Attack 5 star review on 14th April 2025

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(Online Store) - Posted 2 weeks ago

“Customer service with the Vancouver store was fantastic. We were helped with our requests and complicated needs with kindness and efficiency.”

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(Online Store) - Posted 2 weeks ago

Rack Attack is rated 4.8 based on 4,754 reviews