Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,051 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No tienen idea para resolver un detalle les falta creatividad no se los recomiendo a veses solo les interesa el negocio mal servicio”

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Posted 15 hours ago

“Had a problem with my bike rack. Got appointment next day. Fixed and biking later that afternoon! great service!!”

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Posted 1 day ago

“I stopped by Rack Attack after visiting two other rack shops in search of parts for my older Yakima Rack. While impressed with the new offerings on display in their showroom, what truly struck me was their knowledge of older racks and their willingness to help. Luke took the time to understand what I needed and found the parts in their inventory. While this was not a major purchase, I am quite sure I will be back when it's time for a new rack. Great customer service!”

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Posted 2 days ago

“Easy to shop online and very fast delivery and friendly service”

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(Online Store) - Posted 2 days ago

“Absolutely horrible will not respond to calls on a order that was placed and will not work on my truck. Bedrack sold will not mount on bed cover and can not get any answers from this company. Supposed to be able to return and no one will guide me in direction to return and get my 1200.00 back. Would not recommend to anyone.”

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(Online Store) - Posted 2 days ago

“Excellent service on every level! These folks are knowledgeable, service-oriented and an absolute pleasure to deal with. they recommended the right roof basket for me and did a terrific install. I will never go anywhere else. Highly recommended! A+A+A+!”

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Posted 2 days ago

“We have always had great service from Rack Attack. Today Kent and Scott put in an amazing effort to detach our seized rack from our hitch. It took over 20 min but they did it! Honestly thought we were headed to a mechanic. Really appreciate the excellent service! - Heather and Da”

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Posted 3 days ago

“I’m just wondering why my credit card was charged more than the initial receipt?”

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(Online Store) - Posted 5 days ago

“Part worked well. Took four or five days $20 shipping fee seemed a bit excessive”

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(Online Store) - Posted 5 days ago

“Great experience. Love my new rack. Very easy to be sure you have the right fit”

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(Online Store) - Posted 1 week ago

“Delivery as promised. Good product.”

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(Online Store) - Posted 1 week ago

“The service here is great!! Though I didn’t buy anything my service provider Chris quickly fixed my issue and sent me on my way! When I need an upgrade I will definitely be returning to this store!!”

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Posted 2 weeks ago

“I went to the store to inquire about bike racks with built in lighting.... I was hesistant to drop 2k on a new rack as the rack I had (Kuat NV Base 2.0) was less than 2 years old and an excellent rack. The issue is I now have an e-bike and these bikes need to be protected from the elements when travelling at highway speeds.... Seaching for a durable bike cover that doesn't block both the license plate and back lights is next to impossible. He came out to my car and looked at the KUAT rack on my suv and was very patient with me and once I told him my concerns and my reluctance to buy a new Thule rack (even though I had put the KUAT rack up for sale alrady on Kijiji and FB and had interested buyers) he searched on the internet and found a company out of California, KODY, that makes add-on light kits for many different bike racks. Low and behold , there was a kit made specifically for my Kuat. Ziggys in Kitchener where I bought all my bikes didn't know about this company at all which kind of pisses me off. I will order the harness from Rack Attack now and have them install the harness and lighting kit on my KUAT. I am so happy I went into Rack Attack Kitchener. This is what exemplary customer service looks like!”

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Posted 2 weeks ago

“This product fits my 2025 RAV4 nicely and was easy to install, but I've noticed the rear rubber cover doesn't sit firmly on the rails, which is somewhat disappointing.”

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(Online Store) - Posted 2 weeks ago

“Speedy delivery, well packaged, received exactly what was ordered.”

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(Online Store) - Posted 2 weeks ago

“I have used Rack Attack for all my vehicles. They just installed a Stealth Hitch on my Tesla Model Y. They are always professional, helpful, and treat my vehicles with care. I have had hitches done on 4 vehicles and I have always been satisfied. Highly recommended!”

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Posted 2 weeks ago

“Easy to install and very solid. Great for wide tires”

Rack Attack 5 star review on 12th April 2026

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(Online Store) - Posted 2 weeks ago

“My roof rack still has not arrived yet. I'm not sure what happened”

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(Online Store) - Posted 2 weeks ago

“The new Roam box works great.”

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(Online Store) - Posted 3 weeks ago

“I had some questions about products that would fit our car and re-use some older cross bars we already had. RackAttack was easy to message and provided several options, answering all my questions. I have been using them since 2018 for all car-carrying needs and don't plan to stop anytime soon! Thank you RackAttack”

Helpful Report

(Online Store) - Posted 3 weeks ago

Rack Attack is rated 4.7 based on 5,051 reviews