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Rack Attack Reviews

4.8 Rating 4,648 Reviews
94 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,679
 Metrics Info
4.8
Based on 4,648 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Scott L
Verified Buyer
“Rackattack was great to work with! I love my new Kuat SR rack. Super easy to load my Bike and it is super secure!”
Rack Attack 5 star review on 1st June 2024 Rack Attack 5 star review on 1st June 2024
Helpful Report
Posted 6 months ago
Fred F
Verified Buyer
“I love Rack Attack”
Helpful Report
Posted 6 months ago
Roy C
Verified Buyer
“Got the wrong 2 bike add on rack shipped to me .. I was so confident that RA sent me the proper unit I started installing w/o checking the tire cups til the end … Not good .. Hours of my own time lost other than a lesson well learned 😵‍💫”
Helpful Report
Posted 6 months ago
Lyle R
Verified Buyer
“Fantastic sellers and product is outstanding. Appreciate the quick shipping and great support!”
Rack Attack 5 star review on 30th May 2024
Helpful Report
Posted 6 months ago
Dan
Unverified Reviewer
“Kenny did an excellent job installing my Kuat Ibex Bed Rack. This is the most functional rack system I have ever owned. Will upload pics soon!”
Helpful Report
Posted 6 months ago
Arlin G
Verified Buyer
“Good selection, great information”
Helpful Report
Posted 6 months ago
Sam A
Verified Buyer
“Great place with knowledgeable staff. They listened to what in needed in a crossbar rack for my truck cap and asked questions to make sure I got what was needed. Price was better than I found locally at other retailers. Will be back to shop for my next upgrade.”
Rack Attack 5 star review on 28th May 2024
Helpful Report
Posted 7 months ago
Walter S
Verified Buyer
“Fast delivery”
Helpful Report
Posted 7 months ago
Jacklyn W
Verified Buyer
“There was a plastic piece already broken when we received the item”
Helpful Report
Posted 7 months ago
Sergey Y
Verified Buyer
“Good quality product. Quick delivery”
Helpful Report
Posted 7 months ago
Raymond B
Verified Buyer
“Very efficient. We have not yet installed the system”
Helpful Report
Posted 7 months ago
Daniel M
Verified Buyer
“Found everything I was looking for to jimmy-rig my old Yakima round bars onto my 2015 corolla. Parts came quickly, and now I am ready for adventure!”
Rack Attack 5 star review on 27th May 2024
Helpful Report
Posted 7 months ago
John
Verified Reviewer
“Wanted a Thule box on my Volvo S60 for stuff, not skis. Struggled with R*I website. Struggled with Thule website literally for hours trying to match my needs to a cargo box. Worst website ever. R*I had minimal stock to look at. Couldn't locate a single example in the entire state. Discovered Rack Attack. 1. They have knowledgeable sales people on phone and in person. 2. They hgave tons of stock so you can actually see the product instead of looking at long distance shots of Nordic fiords or grainy FB Marketplace images. 3. The Rack Attack Boston web site (Framingham, MA) has actual pictures of sedans JUST LIKE MINE on which various Thule boxes are installed. Instead of looking at tables of length, width, height (Metric and Imperial) on Thule's site, I found the one I wanted after 4 minutes. Skip the wasted research and go straight to Rack Attach. Also, consider not buying the "installation." Instead, click, snap, click, snap, click, snap, click, snap and your're done! Oh, one more thing. I left the key to my Volvo-branded load-bars at home. The rack was locked and stting in the back seat. The sales guy noticed it was in fact made by Thule. Gave me a new numbered key. All is well. Ended up with Thule Force XT - L. It's very nice.”
Helpful Report
Posted 7 months ago
John L
Verified Buyer
“Staff were knowledgeable and experienced. A pleasure.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Components were stolen from my lift assist kayak rack. Staff Alex at Rack Attack East in Portland Oregon, quickly assessed my missing components, next assembled them and then took the time to rebuild my Hullsvator rack. This staff person totally went out of their way to make sure I was taken care of and I will definitely be a loyal customer for a long time to come!”
Helpful Report
Posted 7 months ago
Richard P
Verified Buyer
“Service and knowledge shared were way beyond expectations… Many thanks!”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Had a rocky mount through axle adapter with a stripped pin, brought it into the shop the employee was more than happy to help. He drilled it out and did what he could to make it work for me free of charge.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Brandon was so helpful, efficient, and nice. Needed racks put on my new car. Set up appt. and was in and out in 20 minutes. Will definitely be going back!”
Helpful Report
Posted 7 months ago
Charles M
Verified Buyer
“These guys were awesome, I’m order was a little crazy because I already a couple of parts. I got a call from them making sure I got the right stuff. Shipped out and arrived quickly. I will always buy from Rack Attack!”
Helpful Report
Posted 7 months ago
Fredrico
Verified Reviewer
“Seattle Rack Attack had everything in stock ready to sale and install!”
Helpful Report
Posted 7 months ago
Rack Attack is rated 4.8 based on 4,648 reviews
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