Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too dainty! Was looking for something with a little bit more of a wow factor. My daughter has light blonde hair so this blended in too much with her hair and was soooo thin... it was like she wasn’t wearing anything at all”

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Posted 6 years ago

“Was a little disappointed in the crown I received and they didn’t do anything about it even though it came damaged.”

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Posted 6 years ago

“dress looked old”

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Posted 6 years ago

“Rainey’s closet was just amazing to use, the outfit I choose completely made my Photo sesión Amazing! I will keep making more memories with Rainey’s closet and I will recommend it to all my friends and family!”

Rainey's Closet 5 star review on 12th July 2018

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Posted 6 years ago

“The dress and cape were in great shape and so beautiful.”

Rainey's Closet 5 star review on 10th July 2018

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Posted 6 years ago

“Lovely dress and even better service. Would highly recommend both!”

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Posted 6 years ago

“Flawless process! Will 100% use Rainey’s Closet again!”

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Posted 6 years ago

“We rented this dress for a wedding. Because my daughter is 2, the thought of buying a dress that she'll grow out of in a couple months just didn't seem like an option. So, we headed to Rainey's Closet because we were told it was like Rent the Runway for kids. Oh my gosh they did not disappoint!! Delivery before the event was fast and painless. As soon as we put the dress on our daughter, she was hooked: twirling, dancing, and playing with her dress all not. In fact, the biggest problem was getting her to take it off for bed! This dress and Rainey's Closet were an absolute dream for this event. Can't wait to use them again!”

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Posted 6 years ago

“Beautiful dress, thank you!”

Rainey's Closet 5 star review on 2nd July 2018

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Posted 6 years ago

“Definitely size up!!! I sent my dimensions to the shop and they recommended I get a 3 instead of the 4 I ordered. It was too short and I was so bummed. The dress also arrived stained with what appeared to be grease under the lining and it showed through the tulle. The tulle also had what appeared to be a coffee stain on it and one of the jewels over the arm fell off as soon as I got my daughter dressed for her unicorn photos. I was extremely disappointed with the way the dress arrived in such a poor condition. I also rented the accessory set and the hardband had peach flowers and didn’t match the lavender dress. The flowers were also smashed and one was loose. The cape didn’t match the dress and I couldn’t use any of the accessories I paid extra for. I recommend you skip those. I wanted a floral headband that matched since I wasn’t sure on the color of the dress, but the one they sent wasn’t a match either. I was forced to scramble to find something that matched.”

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Posted 6 years ago

“Rainey’s Closet is beyond amazing ! My clients have never been happier with their rentals and the customer service is extremely attentive and helpful...10 stars in my book ! ❤️”

Rainey's Closet 5 star review on 29th June 2018

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Posted 6 years ago

“Beautiful dress. Arrived on time. Wasn't sure what the "resealable packaging" was but an envelope only cost me $3.”

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Posted 6 years ago

“Outfit shipped fast and was super cute!! I will use Rainey’s Closet again!!”

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Posted 6 years ago

“This dress was beautiful, my daughter looked like a princess for her kindergarten ceremony. Everything came packaged very neatly and careful. I would definitely order from Rainey's closet.”

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Posted 6 years ago

“Fantastic customer service that went the extra mile!! She went so far as to try on the dress herself to make sure the size i chose would fit and followed up with me later that day! Great follow up, Great prices and super easy! I will absolutely use you guys again and will spread the word! Thanks so much! The photos turned out amazing!”

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Posted 6 years ago

“The transaction from start to finish was quick and easy. Will definitely purchase again!”

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Posted 6 years ago

“This TuTu DeMonde dress was so stunning. I had portraits of my daughter done in this dress and the results were so dreamy!”

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Posted 6 years ago

“Their customer service is always exceptional!”

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Posted 6 years ago

“I was happy with the price and selection initially. But less than 1 week before the dresses were suppose to be rented I was informed that one of the dress was no longer available. I would had appreciated more notice about this so that I had more time to pick another dress before most of the dresses were unavailable.”

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Posted 6 years ago

“Received the dress promptly and it was gorgeous!”

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 715 reviews