Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.78

4.8 Rating 718 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 4th March 2025

334

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress and cape were in great shape and so beautiful.”

Rainey's Closet 5 star review on 10th July 2018

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Posted 6 years ago

“Lovely dress and even better service. Would highly recommend both!”

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Posted 6 years ago

“Flawless process! Will 100% use Rainey’s Closet again!”

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Posted 6 years ago

“We rented this dress for a wedding. Because my daughter is 2, the thought of buying a dress that she'll grow out of in a couple months just didn't seem like an option. So, we headed to Rainey's Closet because we were told it was like Rent the Runway for kids. Oh my gosh they did not disappoint!! Delivery before the event was fast and painless. As soon as we put the dress on our daughter, she was hooked: twirling, dancing, and playing with her dress all not. In fact, the biggest problem was getting her to take it off for bed! This dress and Rainey's Closet were an absolute dream for this event. Can't wait to use them again!”

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Posted 6 years ago

“Beautiful dress, thank you!”

Rainey's Closet 5 star review on 2nd July 2018

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Posted 6 years ago

“Rainey’s Closet is beyond amazing ! My clients have never been happier with their rentals and the customer service is extremely attentive and helpful...10 stars in my book ! ❤️”

Rainey's Closet 5 star review on 29th June 2018

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Posted 6 years ago

“Beautiful dress. Arrived on time. Wasn't sure what the "resealable packaging" was but an envelope only cost me $3.”

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Posted 6 years ago

“Outfit shipped fast and was super cute!! I will use Rainey’s Closet again!!”

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Posted 6 years ago

“This dress was beautiful, my daughter looked like a princess for her kindergarten ceremony. Everything came packaged very neatly and careful. I would definitely order from Rainey's closet.”

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Posted 6 years ago

“Fantastic customer service that went the extra mile!! She went so far as to try on the dress herself to make sure the size i chose would fit and followed up with me later that day! Great follow up, Great prices and super easy! I will absolutely use you guys again and will spread the word! Thanks so much! The photos turned out amazing!”

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Posted 6 years ago

“The transaction from start to finish was quick and easy. Will definitely purchase again!”

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Posted 6 years ago

“This TuTu DeMonde dress was so stunning. I had portraits of my daughter done in this dress and the results were so dreamy!”

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Posted 6 years ago

“Their customer service is always exceptional!”

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Posted 6 years ago

“Received the dress promptly and it was gorgeous!”

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Posted 6 years ago

“I utilize Rainey's Closet at least twice a year. All of my experiences & their dresses have been impeccable! This last dress was just amazing on my daughter. I opted to go w/the accessories box, and inside was the most jaw dropping headpiece that was selected by Miss. Ruth w a heartfelt hand written note. Everything was so stunning, my daughter made the comment, "I'm going on prom!" Thank you all again!”

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Posted 6 years ago

“Everything was gorgeous! Very simple process. Will definitely use again in future. Great place for flower girls!”

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Posted 6 years ago

“The dress was beautiful and fit my daughter perfectly!!!”

Rainey's Closet 5 star review on 31st May 2018

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Posted 6 years ago

“We loved this dress. It was perfect for our tea party session. The dress arrived neat and on time.”

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Posted 6 years ago

“I rented this for beach pictures on such short notice. They only have the size 4 or 6 that I think would fit my daughter and I was leaning on getting the size 6. Their customer service representatives are so helpful and answered all my questions and gave me measurements. So glad I listened to them and got a 4. The dress is beautiful but the customer service exceeded my expectations. Thank you.”

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Posted 6 years ago

“Absolutely Gorgeous Dress. My daughter loves wearing the beautiful dresses from Rainey’s Closet. Such an easy and convenient service. I will continue to order for all future photoshoots and events.”

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 718 reviews