Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I rented came on time, was in great condition and looked amazing! Perfect experience”

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Posted 6 years ago

“Love love love! Quick and easy shipping! The dresses were as gorgeous as pictured!”

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Posted 6 years ago

“Excellent dress condition, but “matching” accessory didn’t exactly match.”

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Posted 6 years ago

“This was an easy process to rent what we needed. This dress was Amazing!! So beautiful, and fit perfectly. My lo is between a size 3-4, and we ordered up to a 4 as recommended and it was perfect. This dress made our photo shoot so much more special...Thank You!!”

Rainey's Closet 5 star review on 19th August 2018

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Posted 6 years ago

“Excellent service. The dress was on time but needed to pay extra fee for shipping even when ordered several days in advance.”

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Posted 6 years ago

“My daughter received so many compliments about her gorgeous dress! Thank you for making her 1st school dance extra special!”

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Posted 6 years ago

“Super fast shipping for great value dresses. You have a a long time customer here. Thank you.”

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Posted 6 years ago

“Rainey’s Closet is very customer oriented. Any questions or assistance is answered in a timely manner. I’ve used them multiple times and am always pleased with the products.”

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Posted 6 years ago

“Very easy to order. It was shipped to my house in plenty of time. Very easy to return they sent everything I needed to return.”

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Posted 6 years ago

“Easy to use, arrived on time & easy to return! Great dress selection with tons of cute accessories too! Will definitely recommend & use again!”

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Posted 6 years ago

“I wish I had not chosen to rent a dress for my daughter. The bride chose this particular dress, and we could not find it for sale anywhere at all. Not receiving the dress until a few days before such a big event doesn’t leave much time for adjustments. Our dress arrived with little stain spots on it, pulled threads, and it was way too big for my daughter. Rainey’s doesn’t post a phone number to call, and waiting for email response is frustrating when you’re in a panic. We are in California- so getting another dress sent from Florida requires quick work. We were overnight shipped a replacement dress, and thankfully it arrived Friday evening. The stress of dealing with everything under time constraints makes it difficult for me to consider recommending this whole process.”

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Posted 6 years ago

“I've ordered from Raineys Closet about 5 times already and I'm still a big fan! Beautiful gowns for my photoshoots/ events and super easy to send them back! I wasnt sure about sizing for one dress and they tried emailing me. When o didnt respond (didnt see the email) they texted me just to make sure o got the info. They went above and beyond! Soo happy with this company. Thank you for making my girls look beautiful always!”

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Posted 6 years ago

“Wonderful experience! The dress arrived early and was wonderful! Will definitely rent from this company again.”

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Posted 6 years ago

“The dresses were gorgeous! Everything exceeded my expectations.”

Rainey's Closet 5 star review on 27th July 2018

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Posted 6 years ago

“Super friendly and prompt customer service! All items looked perfect for my photo session!”

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Posted 6 years ago

“The dress was beautiful, delivered quickly and was perfect for my maternity photo shoot!”

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Posted 6 years ago

“Love this dress! It was easy to use the website and the dress arrived right on time. Can’t wait to see the pictures from the photo shoot.”

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Posted 6 years ago

“Thank you for the beautiful dress.”

Rainey's Closet 5 star review on 22nd July 2018

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Posted 6 years ago

“The experience was wonderful and we were very happy with the process. If I could say anything I wish the packaging was alittle nicer. I use other rental companies and the way they present your rental is awesome.”

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Posted 6 years ago

“Wonderful choices, great customer service and prompt shipping. Definitely recommend.”

Rainey's Closet 5 star review on 13th July 2018

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 715 reviews