Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I utilize Rainey's Closet at least twice a year. All of my experiences & their dresses have been impeccable! This last dress was just amazing on my daughter. I opted to go w/the accessories box, and inside was the most jaw dropping headpiece that was selected by Miss. Ruth w a heartfelt hand written note. Everything was so stunning, my daughter made the comment, "I'm going on prom!" Thank you all again!”

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Posted 6 years ago

“Everything was gorgeous! Very simple process. Will definitely use again in future. Great place for flower girls!”

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Posted 6 years ago

“Loved this dress! My daughter wore it for her Father/Daughter Dance. A few sequins were missing but it wasn't noticeable. Will definitely rent again!”

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Posted 6 years ago

“The dress was beautiful and fit my daughter perfectly!!!”

Rainey's Closet 5 star review on 31st May 2018

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Posted 6 years ago

“We loved this dress. It was perfect for our tea party session. The dress arrived neat and on time.”

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Posted 6 years ago

“I rented this for beach pictures on such short notice. They only have the size 4 or 6 that I think would fit my daughter and I was leaning on getting the size 6. Their customer service representatives are so helpful and answered all my questions and gave me measurements. So glad I listened to them and got a 4. The dress is beautiful but the customer service exceeded my expectations. Thank you.”

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Posted 6 years ago

“Absolutely Gorgeous Dress. My daughter loves wearing the beautiful dresses from Rainey’s Closet. Such an easy and convenient service. I will continue to order for all future photoshoots and events.”

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Posted 6 years ago

“Absolutely loved the dress! Loved the easy and speedy delivery and return process. Only giving this a 4 stars because the dress had a light stain near the collar, almost looked like sauce or some food left behind that I guess cleaning didn’t lift off entirely. Don’t think it came out in pictures but was there nonetheless😏”

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Posted 6 years ago

“So easy to use! And the skirt was gorgeous, just as pictured and true to size. The even delivered a day before schedule.”

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Posted 6 years ago

“Had a great experience and the dress was perfect for our ballet themed party. Our turning two year old who wears 3T/4T perfectly fit into a size 1 so make sure you double check the sizing chart.”

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Posted 6 years ago

“she was VERY responsive to my email asking how to send back a return. When the return was received it was processed immediately and that's always a huge plus when you don't have to follow up with a company or wonder if they got your item and WHEN they're refunding - i got an email which took care of all of that! The clothing items were gorgeous - just too big - but I've already placed another order for more items cause i'm that pleased with my first experience. Thank you! :)”

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Posted 6 years ago

“easy delivery and returns!”

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Posted 6 years ago

“The dress I rented from Rainey's Closet came to me on time and very well-packaged with clear instructions on returns. The dress was absolutely EXQUISITE and in excellent condition. My daughter said she felt like a princess wearing it. Would highly recommend Rainey's Closet for any girls' formalwear!!”

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Posted 6 years ago

“You have a great selection of dresses, especially the Tu Tu du Monde! They are my favorite!”

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Posted 6 years ago

“best service around!”

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Posted 6 years ago

“The dresses were very neatly packed, however the headpieces you picked did not match with the dresses I picked. Very nice dresses (like new), and easy to send back. Will definitely use again”

Rainey's Closet 5 star review on 9th May 2018

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Posted 6 years ago

“The process was so easy (except for narrowing down which dress to choose!) My dresses and perfectly coordinated asscessories arrived right on time, with the return label already included so I could ship everything back without any issues or additional printing. The dresses are so beautiful and the quality is second to none! I will definitely be using RC again in the future!”

Rainey's Closet 5 star review on 8th May 2018

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Posted 6 years ago

“Great options, affordable, easy to use and return!”

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Posted 6 years ago

“Absolutely amazingly gorgeous dresses and such a great opportunity to rent them all! I’ve been using Rainey’s closet for the past year and couldn’t be happier with the choices they have and a quick and very organizied service they provide! Cant wait to order another beautiful piece and wish you great success and all the very best in your business!🌷”

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Posted 6 years ago

“We had a 'whimsical circus' themed party for our twins' first birthday party, and we ordered Tutu du Monde onesies and accessories for the twins to wear. The outfits were my favorite thing about that day!”

Rainey's Closet 5 star review on 1st May 2018

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 715 reviews