Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress I ordered months in advance didn't come in from another company so I found Rainey' closet and it was a lifesaver! Gorgeous clothes, great prices, it came early and was easy to return. We will be renting again.”

Rainey's Closet 5 star review on 2nd July 2020

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Posted 4 years ago

“Loved my dress for my family photos and great customer service!”

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Posted 4 years ago

“An absolute breeze!”

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Posted 4 years ago

“This was my first time utilizing their services as a professional photographer and I’m so glad that I did! The articles arrived clean, promptly, and just as pictured. They were wonderfully for my mini sessions. Will rent from them again.”

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Posted 4 years ago

“I will be renting from Rainey's Closet again! Great customer service - dress arrived several days before the rental time started, so I was able to book a few extra clients!”

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Posted 4 years ago

“My daughter is about 4’11” and 88#. I ordered her the size 14. She wore for a formal photo shoot. The dress fit her perfect in length and width. It was slightly loose/low under her armpits but not noticeable. The layered tears of dress she adored! Stunning really. Especially if looking for a dress with wider straps at the top. Came nicely packaged and super easy to return. Arrived on time (early in fact!) I would rent again from Raineys!”

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Posted 4 years ago

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Posted 4 years ago

“Absolutely adorable! Such a great experience, had everything right on time!”

Rainey's Closet 5 star review on 12th June 2020

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Posted 4 years ago

“Excellent quality dresses and customer service! The return process is so easy!”

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Posted 4 years ago

“This dress was amazing!!! Rented the dress in size M and fit perfect!!!! Loved the service and how they provide everything to return back!!!! Definitely renting more dresses in the future!!!!”

Rainey's Closet 5 star review on 11th June 2020

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Posted 4 years ago

“This was my first time renting from this company and it won't be the last. I had such a great experience with their outstanding service. I kept debating on what color dress to choose from and they were able to change my order without any hassle and was quick to respond. The dress actually arrived early and it was beautiful. This was such an easy process.”

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Posted 4 years ago

“This dress arrived with five sequins missing from the collar, so it was noticeable. If people are paying for a high-end fashion item, it should be expected as such. Customer service was not helpful and told me to ship it back the same day I inquired or no refund would happen. That wasn't feasible since I was out of town due to COVID; however, they didn't care. Be warned when renting from this company, they obviously do not repair items between uses - even when you pay the "cleaning/repair" fee upon rental. Extremely terrible service.”

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Posted 4 years ago

“Beautiful dress, perfect for a photoshop & amazing costumer service!”

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Posted 4 years ago

“Easiest way to borrow dresses ever! The dress came in beautiful condition. My daughter wore it for pictures, then we sent it back. And we loved the dress, perfect!”

Rainey's Closet 5 star review on 21st May 2020

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Posted 4 years ago

“Working with Rainey's closet was very enjoyable actually.... I placed my first order for mini sessions that had to be cancelled due to Covid-19. They were very pleasant to return my money and allow me to reschedule when I reopened. I have already placed another order with them again!”

Rainey's Closet 5 star review on 8th May 2020

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Posted 4 years ago

“I fell in love with the beautiful dress I rented! It looked as beautiful in person as the picture did. It came in a very handy carrying package and a as easy to return. 😀”

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Posted 4 years ago

“The dress arrived very so quickly, fit me perfectly and the whole process was seamless! Special shutout to the staff for adjusting my return date due to changing plans because of COVID-19. Thank You!”

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Posted 4 years ago

“This dress could not be any more perfect! It was incredibly flattering at 8 months pregnant. I got so many compliments on it. Everyone wanted to know where it was from. I ordered the small and it was a little big (especially in the bust area for me), but it has a draw string that you can tighten to any size, so it ended up being perfect. You can't find this dress to purchase anywhere, so rent it now before someone else snatches up the dates you're looking for!”

Rainey's Closet 5 star review on 7th April 2020

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Posted 4 years ago

“The dress arrived early, was in beautiful condition and clean. We hung it up to let it hang for a little before our vow renewal. On the day of our renewal, our daughter pranced around in her "whole new world" (Aladdin) dress, dancing in the waves at the beach and running through the sand. I'm thankful for the insurance option on each dress so I didn't have to worry about what she did in the dress, I could just let her have fun. We will order from Rainey's Closet again!”

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Posted 4 years ago

“The dresses and crown were beautiful however the party was canceled due to the current situation with the coronavirus and they did not offer me any kind of help with the order. I would have to reorder when the party is rescheduled at the full amount.”

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Posted 4 years ago

Rainey's Closet is rated 4.8 based on 715 reviews