Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress was amazing! Just as beautiful as the picture on your website!”

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Posted 7 years ago

“Amazing quality and amazing service! The dress and headpiece were perfect for my Christmas photo shoot!”

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Posted 7 years ago

“My package got delayed and Rainey Closet contacted me right away and overnighted a different dress to me! I'm so happy I ordered from this website! I would highly recommend it.”

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Posted 7 years ago

“The dresses arrived on time and in good condition. Unfortunately, they were both too big, one I couldn't even use. But the one I did use was very pretty!”

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Posted 7 years ago

“Loved the dress and crown!”

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Posted 7 years ago

“The selections are lovely, and came rather quickly. My daughter felt like a princess on her big day. Thanks!”

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Posted 7 years ago

“I have used Rainey's Closet twice and each time they have wonderful customer service. They helped me accessorize when I couldn't decide! The dresses, the caplet and the hair accessories were all perfect! Just placed my third order and once again amazing customer service. Y'all are the best!”

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Posted 7 years ago

“I thought the dresses were beautiful and would rent again. cc: I would have liked the dresses to have come steamed 2) the packaging was hard to reuse to ship back. theres room for improvement in that area for sure.”

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Posted 7 years ago

“Everything was so perfect and easy. I’m usually not into rentals because I get nervous about what condition things will be in but I am soooo glad we gave this a try. As magically as the dresses were, white dresses are not exactly an everyday need so it was nice to have a dream dress but save on money for something more practical. Plus those accessories!!!”

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Posted 7 years ago

“let's just say my jaw dropped when I opened the box filled with the most beautiful pieces! Every tiny detail was esquisite and Im already thinking of items to order next”

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Posted 7 years ago

“I like the dress, I was not the quality I was expecting, I was not as stunning as the pictures shown. As far as customer service it was very good as the delivery was on time as well”

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Posted 7 years ago

“I am always super happy when there is a reusable Rainey’s Bag in my mailbox!”

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Posted 7 years ago

“Perfect and easy!!!”

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Posted 7 years ago

“We loved everything we ordered from Rainey's Closet. A confirmation email was sent right away with my tracking details and the shipping was super fast. Packaging was eco friendly and packed with care. There were also clearly outline returned instructions with a preprinted and prepaid USP label. The entire process was easy and fun. Such a great way to add a little or a lot of something extra special to your photo shoot or special day.”

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Posted 7 years ago

“The dress & headband I rented for my daughter to wear on Halloween were gorgeous! It came a few days early & when I emailed to say that I lost my return shipping label they answered me immediately.”

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Posted 7 years ago

“Fantastic choices, quick shipping, easy return!!”

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Posted 7 years ago

“I have rented from Rainey's many times. Every time I have been very pleased. I rent between 4-7 dresses at a time and they always come nicely packaged and they photograph beautifully! Always on time and I love the reusable bags for shipping back easily!”

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Posted 7 years ago

“Thank you for the beautiful dress and cape. Francesca loved her costume!”

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Posted 7 years ago

“This site is amazing. We looked at all the options and chose the dresses we liked for the unicorn photo session. I was excited when the dresses and accessories arrived. I would love to keep this as my little secret, but it is just too good not to share my experience. My granddaughters looked amazing, in their dresses. The photographer raved about their outfits. Yes, she now has the link also. This is great when you have a special occasion and the dress/outfit is going to be worn only once.”

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Posted 7 years ago

“Great experience. The dress & cape were gorgeous!”

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Posted 7 years ago

Rainey's Closet is rated 4.8 based on 715 reviews