Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very skeptical about ordering from here. I was scared the quality of the dresses would not be a good one.. But let me tell you how extremely happy I am. First of all I love how the dress comes a couple of days before the event. Second I love how it was shipped so neatly and organized (it bring all the instructions you will need to return it and even the label for it) While ordering online.. I was scared it wouldn't fit.. But it fit like a glove..The quality of the dress is amazing.. It looked brand new!. And both my daughter and I LOVED IT!!! The only sad part was saying goodbye to such a beautiful dress! lol Will definitely be using Rainey's Closet again!!!”

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Posted 6 years ago

“I paid for overnight Saturday delivery. I never received the package . It was inconvenience because I had to run around looking for a new dress for the photo shoot I had scheduled”

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Posted 6 years ago

“Great price , excellent quality and easy returns.”

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Posted 6 years ago

“Tutu du Monde fan. Didn’t know I can get them rented out. Dream come true! I even got the rented pieces a few days earlier than needed. So happy about it 😃. Authentic pieces, great quality, good customer service, easy returns, excellent prices. I will Definitely be renting out more pieces in the near future. Love everything they have!!!!”

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Posted 6 years ago

“Beautiful dresses and easy to deal with customer service. Made it very easy!”

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Posted 6 years ago

“Unfortunately 2 of the dresses I reserved weren’t available at the last minute.”

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Posted 6 years ago

“Ordering from Rainey's Closet was such a wonderful experience. Not only were the dresses I ordered stunning but the process was so easy! Their customer service is second to none!! I can't recommend them enough.”

Rainey's Closet 5 star review on 9th April 2018

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Posted 6 years ago

“It was exactly as I had it in my mind, this is by far one of my fav vendors”

Rainey's Closet 5 star review on 2nd April 2018

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Posted 6 years ago

“Super easy! Fast shipping and great style!”

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Posted 6 years ago

“We always love renting from Rainey’s Closet. Our order always arrives on time and it’s always perfect.”

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Posted 6 years ago

“Can’t begin to explain how happy is was with the whole process .... Ordered numerous dresses for a styled Shoot and received the package a couple days early in a very organized box . Extremely happy with how everything turned out !”

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Posted 6 years ago

“Gorgeous dress, quick and easy transaction. Love!!”

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Posted 6 years ago

“I’m mostly impressed by their customer service and how easy it was to return this dress. The dress photographed super cute! My daughter loved it! Great company, will use them again!”

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Posted 6 years ago

“This is my second time renting dresses from Rainey's Closet for my annual glitter sessions. As usual, they did not fail to disappoint. One of the dresses I had selected was returned by someone else damaged and was unable to be shipped. Cheryl reached out to me quickly and let me know and helped me to select the perfect dress to match the dress I had initially wanted. Everything is so easy to pack back and just slap a sticker on it, drop it off at Fed Ex and done. Couldn't get more simple and my clients LOVE the dresses!”

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Posted 6 years ago

“This rental was very easy and very efficient. My daughter looked magnificent in the Garden Tutu for her performance and felt like a star. I will use Rainey's Closet again for special events. Thanks”

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Posted 6 years ago

“This is my second time renting with Rainey’s Closet and I am impressed! I’m a photographer and am recommending this company to all of my clients!”

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Posted 6 years ago

“I’ve used Rainey’s Closet quite a few times now and their customer service is amazing. I received all my orders on time. One of the items i ordered was stained so they accommodated me with an additional item just in case. I plan on using them many year to come.💞😊”

Rainey's Closet 5 star review on 6th March 2018

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Posted 6 years ago

“Loved all of my outfits and accessories I ordered! They came neatly packaged and fast! Looked amazing for my photo session. Returning was super easy! Will definitely be using from now on for clients!”

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Posted 6 years ago

“This was perfect for us! For great! Perfect quality!”

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Posted 6 years ago

“I love the items that Rainey’s closet offers.”

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 715 reviews