Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 716 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 10th February 2025

333

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dresses were perfect! I was notified that one of them had a slight stain from a previous customer and was offered to still rent at a discount, which I appreciated. We used them for Christmas photos.”

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Posted 8 years ago

“I was super pleased to rent from Rainey's Closet . I refer my clients quite often and they always tell me what a wonderful easy experience it is to rent . I now know personally how wonderful the experience is. From great selections to choose from to the arrival of the capes I rented. Everything perfect!”

Rainey's Closet 5 star review on 5th November 2016

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Posted 8 years ago

“Rainey's Closet goes above & beyond to exceed expectations and thrill us with their beautiful products!”

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Posted 8 years ago

“I rented a dress for the 1st time for family photos. The dress came fast, in perfect condition, with easy return instructions and packaging. I am very happy with my experience and will be using them again!”

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Posted 8 years ago

“Great products and great prices! Easy shipping and return process makes it so easy to rent gorgeous items for any special occasions or photographs!”

Rainey's Closet 5 star review on 1st November 2016

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Posted 8 years ago

“Adorable dress! Perfect for a wedding or any other event!”

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Posted 8 years ago

“My item arrived in time and Cheryl was very attentive and made sure I had exactly what I needed.”

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Posted 8 years ago

“This was my first rental and I was so pleased at the ease of the rental and the return. The gowns arrived in great condition and they photographed beautifully. During the shoot several people commented on the gowns and were super impressed.”

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Posted 8 years ago

“The dresses are beautiful! And arrived early! Love them! Thank you!!!!”

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Posted 8 years ago

“Loved the dress and my little Princess too! It was true to size and was packaged perfectly. Also, liked that they use eco friendly dry cleaning (I do too) and that they take care of it, meaning you don't have to take care of the dry cleaning! Only package it back to its original package bag and you are set to go! We got the dress in time, it looked beautiful de her photo session and could not be happier :) Definitely recommend!”

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Posted 8 years ago

“This was my first experience renting from Rainey's and I couldn't be happier. Even before I made the transaction, they were very helpful with helping me to determine what size to order. I received my order on time as expected and both items were in great condition. I will definitely be renting from Rainey's again in the future!”

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Posted 8 years ago

“All the items came pakaged nicley. The items were beautiful. The mint green dress came damaged. The plastic adjustable piece was broken and there was what appeared to be cake left on the tulle portion of the dress. The beaded headband was missing a jewel. We ised all the items for a beautiful photoshoot! Thank you. We will be using you again”

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Posted 8 years ago

“Dress and halo arrived on time, and both were well packaged. Photographed beautifully! Return instructions were very clear. First time renting, and I'll definitely be back and will be referring my clients as well.”

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Posted 8 years ago

“The dress and headband were perfect for our family photos! The items arrived on time and the return process was super easy! I will definitely rent again!”

Rainey's Closet 5 star review on 18th October 2016

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Posted 8 years ago

“The dresses arrived on time and neatly packaged. I didn't need to steam or fluff them, which was a so nice! We ordered 2 TuTu DuMonde dresses, one in size 6/7 and the other size 2/3. The size 2/3 was perfect and fit as expected. The quality was so nice and the wear/tear was minimal - honestly the dress could have passed for brand new. The size 6/7 however was ill fitting and fairly worn. My daughter is tall so naturally I expected the dress may be a little short, however it barely covered her rear. When I held up the dress next to the size 2/3 it was the exact same length overall - I checked the size tag several times because it just didn't seem right, but it was. We were using the dresses for photos so the photographer was able to disguise the shortness, however, if I would never be able to let her wear the dress in public. Also, the straps were worn looking as was the silky bow that ties in front - it appeared that it had been laundered to often or used extensively. Overall I was very pleased with the service and excited about how our photos have turned out. If I was ordering the dresses for an event I would have been more disappointed, but luckily we were able to make it work.”

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Posted 8 years ago

“As a first time customer, I could not be happier with the service of Rainey's Closet. Not only do they have a beautiful selection to chose from but the customer service is top notch. When weather conditions caused a delay in our arranged family photos, Rainey's Closet was able to help us by extending our rental. And I could tell this was done with a smile on their face. I will be sure to use this amazing service again! Thank you so much Rainey's Closet!!!”

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Posted 8 years ago

“LOVE the item I rented and it even arrived early! I'll be back for sure!”

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Posted 8 years ago

“Beautiful dress! Showed up earlier than expected, and the return will be super easy with the preprinted return label and reusable poly mailer. Can't wait for pics!”

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Posted 8 years ago

“Amazing customer service! The outfits are adorable! Will be using again in the near future.”

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Posted 8 years ago

“We just took pictures in the dresses! I could not be more pleased. The dresses came in when expected. They came packaged very neatly.They are absolutely gorgeous! The dresses I ordered are in amazing condition. The dresses are true to size. I ordered the sizes my girls wear in their everyday clothes, fit perfectly. Will definitely be ordering again and recommending to friends.”

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Posted 8 years ago

Rainey's Closet is rated 4.8 based on 716 reviews