“Never received it!!... was supposed to receive it on Thursday February 13, 2025. However, according to the Tracking #, it was going to be late. It is now, the following Monday February 17, and I still haven't received it. I keep checking the tracking number, and it states the same thing...RUNNING LATE!
The reason I ordered this is because I would be getting it within a reasonable timeframe. I needed this to seal my kitchen hardwood floor under my new dishwasher that was coming soon. I have since gone to the Local Hardware store and purchased another brand, and used it.
Now I DON'T NEED YOUR PRODUCT ANYMORE!!! If and when it comes to me, I will be returning it!!!
I also emailed you about this, and you didn't respond. No one ever helped me with this issue.”
Thank you for letting us know about the delay in transit and sorry for not being able to respond to you over the holiday weekend.
I see in our system and the USPS tracking number that we received and shipped your order out on Feb 10th and it was then delayed by the USPS with an expected delivery date of today, Feb 18th.
Your desire to return the product is understandable.
Please accept our apology on behalf of the US Postal Service.
Hello,
We received your order on 1/30/2025.
Your order was processed, packaged, and shipped on 1/31/2025.
It is currently in transit with an expected delivery date of today (02/03/2025).
Please let us know when you receive your order and edit your review if our service justifies it.
Thank you!
“Not delivered on time or to your house. Had to pick up at local P.O. Never had any problem with any other products being delivered to me. This is the only company that did not deliver as promised.”
We thank you for your purchase and are sorry to hear that the USPS was unable to deliver to the address you submitted during the checkout process. Please realize that the delivery delay/issues were on the part of the USPS and should not negatively reflect on our company as we received your order, made the product, packed, and shipped your product all on 9/17/2024.
