Rapid Office Furniture Reviews

Name: Rapid Office Furniture
Address: 30 The Avenue, Birmingham
Rating: 4.80

4.8 Rating 108 Reviews

97 %

of reviewers recommend Rapid Office Furniture

Company Reviews

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Phone:

0800 014 8590

Email:

sales@rapidoffice.furniture

Location:

30 The Avenue
Birmingham
B45 9AL

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Rapid Office Furniture 4 star review on 15th July 2017

Rapid Office Furniture 5 star review on 13th February 2017

Phil Stickland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what we needed for our new office. Good quality and good service”

Rapid Office Furniture 5 star review on 24th June 2016

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Posted 8 years ago

“Stacey arranged everything for us really quickly and all went really smoothly - great to deal with, thanks!”

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Posted 8 years ago

“Helpful staff, fast delivery and pleased with the end result.”

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Posted 8 years ago

“Exceptional customer service and product !! -Superior Spas”

Rapid Office Furniture 5 star review on 7th June 2016

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Posted 8 years ago

“Very helpful, quick delivery and good product at a good price. Would use again.”

Rapid Office Furniture 4 star review on 7th June 2016

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Posted 8 years ago

“Great service with speedy delivery! Thanks”

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Posted 8 years ago

“Very helpful when I needed furniture asap. Quality good and it was great to have the option of assembly too. Would order from again.”

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Posted 8 years ago

“Although we had to wait for our meeting table and chairs to arrive due to stock levels - both table and chairs are of high quality and good value for money. Definitely worth the wait. Staff very helpful, good communication = one happy customer. We will definitely recommend Rapid Office Furniture to others and will no doubt use again in the future. Thank you!”

Rapid Office Furniture 5 star review on 25th May 2016

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Posted 8 years ago

“Very happy with the table. Lots of choices to custom make the table how you wish type, shape, legs, colour, trim, finish etc... so we could get exactly what we wanted. Little bit pricier than would of hoped & that's with us going for one of the lower priced tables, but willing to pay as it's what we wanted. Over all, the table looks great in the meeting room.”

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Posted 8 years ago

“Very good services, we happy”

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Posted 8 years ago

“What a great company to deal with, can't recommend enough. Really pleased with the build quality of our new reception desk and its appearance.”

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Posted 8 years ago

“We are very please with the product and the service”

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Posted 8 years ago

“Delivered on time and undamaged. The delivery guy did a great job on the install and was very professional. We will use them again.”

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Posted 8 years ago

“We have just received our new boardroom furniture and are so pleased with it. Right from the very first enquiry Rapid Office Furniture were so helpful and everything was delivered really quickly by a lovely delivery guy. Will definitely be using Rapid again for any other furniture we may need. Great service.”

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Posted 8 years ago

“We are a firm of solicitors in London, and we order the TCS Z-Range Modular Reception Desk ZC39. The customer attention was really good, they deliver in time when they said, and we are very happy with the quality of the desk. It is really worth the price.”

Rapid Office Furniture 5 star review on 4th April 2016

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Posted 8 years ago

“We were very impressed with the quick turnaround of our order. When the items arrived they were of a great standard and the gentleman that did the installation was very friendly and professional.”

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Posted 8 years ago

“On chasing delivery the person I phoned did provide a good impression of customer service. The confirmation email did not state delivery time. I could not find delivery time online.............................all in all a disappointing experience”

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Posted 8 years ago

I've just seen the review you've let us and I'm sorry you were disappointed with the service we provided. ?I've checked the phone call recording and I see that you spoke with Stacie in the office. I'm sorry you found the service she provided wasn't good. I agree that she didn't give the best phone service possible because it sounds like there was some interference on the line and Stacie had trouble hearing you. She also answered the call "Rabbit Office Furniture" accidentally which is obviously not very professional. I did find however that the information she provided (lead-time and latest possible delivery date) was correct. She also rightly explained that the lead-time is shown on the website. I've looked into the lead-time not being shown and I see that you ordered direct on our website. I've checked the table you've ordered and I can this the delivery time is stated as Made to order and delivered within 10 working days?. I note from your phone call that you didn't see this at the time you ordered. We will look into making the text size large or the text bolder. Any other suggestions would be useful to ensure it's clear for other customers. I will also suggest to our marketing team that the lead-times are also written on the confirmation emails in future. ? Once again, I'm sorry you weren't satisfied with the service we provided but hope that you will still consider using us in the future.

Posted 8 years ago

“Gave Rapid Office furniture a tight deadline which they exceeded with great service and good quality furniture”

Rapid Office Furniture 5 star review on 23rd March 2016

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Posted 8 years ago

“Excellent service and the right price, the meeting room furniture was delivered on time and our client is extremely please with it”

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Posted 8 years ago

“We are very pleased with the table that we have purchased. We had great service and the team really did bend over backwards to meet our requirements. Will definitely be using this company again!”

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Posted 8 years ago

Rapid Office Furniture is rated 4.8 based on 108 reviews