“
They told me I was in a 3 month rolling contract and it was to late to get a refund.
”
posted 1 year ago
- Simon Clarke
“
AVOID LIKE THE PLAGUE;
They sell you fake leads which never materialise and then refuse to refund you, and then when you try to quit, they carry on taking payments out of your account!!! I’ve been trying to cancel my membership for 4 months and they just continue to take money out of my account, even though I have it in writing that I have paid £53 more than the cancellation fee I agree with them in July!!!!
ABSOLUTE SCAM ARTISTS; AVOID AVOID AVOID.
”
posted 2 years ago
- Andy
“
Yes you have the option to ask for refund on unsuccessful jobs but this is limited and also any credit isn't available for use on the next month.
”
posted 2 years ago
- Emil Dimitrov
“
This website is not to be trusted.
If you read the terms and conditions it says that they can close your account at any time without giving you a reason.
They do not give you a refund on all the money spent with them or a warning that they are closing your account.
Trades people do not sign up for this they will take your money and kick you out to make way for new trade with more money to spend.
”
posted 4 years ago
- Anonymous
“
And they have this policy that they wouldn't give you a refund, so you feel cheated.
”
posted 5 years ago
- Anonymous
“
Absolute joke of a company, if your a tradesmen do not waste your time as you will be giving them money for nothing. You buy leads to get jobs and the people posting there jobs dont even reply to you, so you end up losing your money due to these time wasters. Dont bother trying to get a refund because you wont as the customer service is beyond poor.
Without tradesmen they have no business, sadly they dont act like this is the case.
”
posted 5 years ago
- Anonymous
“
The next day I stupidly phoned again and spoke to another sales person, this time I asked if the credits I spent (you receive credits up to the monthly membership price) would be refunded if I canceled within 14 days, she said yes, not once but multiple times.
”
posted 6 years ago
- Liam Robertson
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When it finally arrived with the wrong parts and poor quality we rejected it and were due a refund.
”
posted 6 years ago
- Anonymous
“
These people are con artists the whole company is designed to get money out of you. I have bought no end of leads, 80% of the leads don’t get back to you and Rated People refuse to refund. I’m now tied in to a contract. Use my builder it’s loads better
”
posted 7 years ago
- Martyn
“
don't use this website, if you buy the lead and you don't get the job , THEY WILL NEVER REFUND YOU THE MONEY TO YOUR BANK ACCOUNT , it will go to your profile on ratedpeople as a credit , hence the leads prices are too high , SCAMMERS
”
posted 7 years ago
- ratedpeople are scammers