Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.23

4.2 Rating 298 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 27th February 2025

James King

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not pleased with the Carafe and filter it drains too slowly and allows gronds inot coffe”

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Posted 3 hours ago

“coffee maker makes good coffee. Deliver times after orders placed could use improvement.”

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Posted 1 week ago

“It’s way way too heavy. It doesn’t feel good on the wrists. Also, it definitely doesn’t keep coffee warm enough for the price. Almost better off using the regular glass one.”

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Posted 1 week ago

“Excellent repair service. My Ratio came back looking brand new and the functioning of it is now top notch as my coffee tastes amazing !”

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Posted 2 weeks ago

“Great customer service. Just wish the product was a little more trustworthy for the price point. Several family members have owned the ratio and mine was the last one working. Love the idea and plastic free components are my biggest vice so love the ratio for that but wish it was just more trustworthy”

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Posted 3 weeks ago

“Consistent coffee, high quality components. Basket to grounds seel / shroud could be better.”

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Posted 1 month ago

“The machine makes good coffee but it is unbelievable to me that a coffee maker this expensive would have such a terrible carafe when it comes to pouring. How do you get it this wrong? Does not pour smoothly at all and can make a mess. Not happy about it. 3 stars”

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Posted 1 month ago

“I love my Ratio. I feel spoiled. It's the quietest and most delicious brew I've homemade in some time. Thanks!”

Ratio Coffee 5 star review on 3rd March 2025

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Posted 1 month ago

“The best coffee maker I have ever used. I got the ratio, and a moccamaster at the same .the moccamaster got sent back it was nowhere in the ratio 4s league.”

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Posted 1 month ago

“Gorgeous machine; delicious coffee! Adds a little luxury to every pot of coffee 🖤”

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Posted 1 month ago

“Disappointed that cold water tank is plastic. Is that a recent change? Seems misleading, especially if that piece used to be glass. At that point what is the different between the 8 and 6?”

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Posted 2 months ago

“Love the Ratio 8, elegant and easy to use, very beautiful in the kitchen, 5 stars. Not a fan of the thermal carafe, 1.5 stars. It is uncomfortably heavy and hard to pour until empty (has to be tilted more than 90°. When full of coffee, it weighs over 4 and half pounds! This makes it unwieldy in your hand, like a small weapon. It also does not pour smoothly. Perhaps the channels in the rubber top need to be redesigned. For a coffee maker this nice, the Ratio 8 definitely deserves a better, lighter carafe. Thanks.”

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Posted 2 months ago

“Hello, there is one critical design flaw that prevents me from giving full stars. The underside area around the showerhead is plastic and has exposed screws. The steam and condensation that builds up around the shower head during brewing causes water to build up on the plastic underside and drop into your coffee during brewing. As i bought this to have the most minimal contact between my coffee and plastic, it is disappointing. To help this I wrapped foil around the showerhead area and made a cut out for the shower head. This had helped allow the condensation to build up on the foil rather than the plastic. However this is a pretty big eye sore on my nearly $700 coffee maker. My wife thinks it’s hideous and is not thrilled about it. I would love if ratio would have an actual stainless steel piece fabricated that could slip over and around the shower head area so that don’t have hot water building up and perspiring off the plastic underside into my coffee. I would happily pay for this to have a more seamless user experience and remedy the aesthetics of my beautiful machine. Please consider having a stainless steel piece fabricated! Thank you”

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Posted 2 months ago

“The power cord has no positive engagement into the device. If I don’t have the back pushed up against the counter backsplash, it falls out. The oval start button is horribly positioned and sensitive to touch, especially for my under counter location. I’ve contacted in in error three times during the first two weeks I’ve owned the device when I was pushing the basket past its detent to secure in place. The black on black design contributes to that. I plan to make a light grey decal that outlines the button so I can see it better. Beyond these flaws, I love the coffee it makes, the functionality, the streamlined design, and how easy it is to keep clean.”

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Posted 2 months ago

“Quick to ship my item. So far my only real dealings with ratio coffee.”

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Posted 3 months ago

“Why is creating a carafe that pours properly so hard? Want to love my Ratio but think I made the wrong purchase.”

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Posted 3 months ago

“I really like what this company is doing. High quality and great design.”

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Posted 3 months ago

“the form is beautiful but the function might be even bettter”

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Posted 3 months ago

“I would not recommend this model to anyone. Being a backer and patiently waiting for this machine to be built I was disappointed in the outcome. The cheaper price reflects what you get. There are small things which I question how it passed to be "high quality". There are a few which I noticed right away. It is not small. The base is wider than the Ratio Six And that does not include the extra base needed to hold the water. So it takes up much more counter space which is one of the reasons I chose to get the Four is to save space. It's got a big base for a small carafe. The water tank should have been incorporated. It is super light. Light to the point of it sliding on the counter when inserting and removing the filter tray. When you push it in to get past the tabs to hold it it will tip backwards. It only has three very small rubber feet. The water base also has the same small rubber feet. That is not a big deal however when I first picked up the water container, the base come along with it and then fell off and hit the counter. It did that two or three times I guess it's a little more broken in now but still need to be careful because it still lifts up slightly. A couple minor things is the water container lid barely has a ridge on it to stay on and loose so another couple times I used it picking it up not being really careful the lid falls off. The water container is labeled as 0.6L and 1 cup divisions. But, their description is in ounces as well as just about every coffee cup and Tumblr. So I don't know why they couldn't label it in ounces makes no sense to me. This could very by person but one thing for me that I have to get used to is when pulling out the filter basket, I have to make sure not to naturally push with my thumb because the button is placed in that same area. Therefore at times I'll have to shut it off so it stops trying to brew with nothing ready. Personally I'm not a fan of the plastic basket either because chemicals are released when heat is introduced to plastic. That was one of the main reasons I went with ratio when I heard the internals are a glass and stainless steel. With this Four I question if that is true. The lid for the carafe it comes with I think is pointless. The idea of the four is for a single serve maybe two so why would you need a lid for it? The positive things I do really like the smoked carafe and the black satin looking housing. So yes a lot of these things are small and depending on the person but for said premium coffee maker, those things don't seem to have been researched and tested very well at all. I would highly recommend the Six over the Four if you are set on the Ratio brand.”

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Posted 3 months ago

“I have tried other paper filters and none of them compare to Ratio filters, always a great cup of coffee”

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Posted 3 months ago

Ratio Coffee is rated 4.2 based on 298 reviews