Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.23

4.2 Rating 298 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 27th February 2025

James King

Anonymous

Anonymous // 01/01/2019

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“The carafe has a nice heft to it and keeps coffee warm for a bit but I was a little disappointed with the silicon lid. It feels like an after thought. If the lid had better insulation I think the coffee would stay warm for much longer than 90 minutes. I am aware of the specs provided so I knew what I was singing up for but, ya, the lid feels like it could have been designed better.”

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Posted 2 years ago

“Thank you for shipping is a temporary machine and shipping material while our machine is worked on.”

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Posted 2 years ago

“Our beloved Ratio 8 failed (at the three year mark) thus it went in for service. The Ratio 6 loaner arrived as promised...but unfortunately my wife strongly disliked its appearance therefore I packed it up and returned it without using it even once. Sorry for this depressing feedback but I figure that honestly is best.”

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Posted 2 years ago

“Wonderful products”

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Posted 2 years ago

“I would rate it a 4.5. I love it and everything about is great, the look, the cup it produces, it's wonderful. The only thing I have against it is its a little messy to pour. Intuitively I want to push the lever down and then pour but when I do that it makes a mess. I know you guys say to pour then push the lever but it still makes a mess, other than that fantastic product!”

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Posted 2 years ago

“Great job!…………..”

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Posted 2 years ago

“The perfect packaging for shipping.”

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Posted 2 years ago

“We love our coffee maker!!!”

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Posted 2 years ago

“Hello, unfortunately our thermal carafe has started leaking from the metal rim. Meaning whenever we pour coffee from the carafe, coffee leaks onto the counter. Is there a way to fix this or replace it?”

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Posted 2 years ago

Sorry to hear this! Yes we have a solution with a new gasket and we'll email you directly...

Posted 2 years ago

“Have not received it yet. Please check in on your shipping company.”

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Posted 2 years ago

Hi Kari, sorry for the delay, we are looking into it!

Posted 2 years ago

“Very happy with our Ratio Coffee!”

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Posted 2 years ago

“Beautiful machine, makes great coffee. Noticeably better than my bonavita metropolitan, which made very good coffee! Carafe is terrible or I’m incompetent. It is very difficult to pour coffee into a cup and not dribble all over the counter. I’d like to think that in my 36 years of living I’ve acquired the proper skills to screw a lid on a carafe and pour into a cup without spilling. Sometimes it’s like the coffee is leaking from between the carafe and the collar on top of it and not from the lid, it’s maddening. Fortunately for Ratio the coffee is good enough to overcome this downfall.”

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Posted 2 years ago

“Hi Mark: I’d love to review my Ratio but I’m trying to get an exchange-it seems there is a defect in my machine. I’m patiently awaiting a return label but I have to be honest, it seems to be quite a long process to get this exchange going. I really want to love it-my brother has one and I’ve always been amazed by the coffee he makes with his. I’d really like to do the same with mine. I understand everyone is busy but I’m only asking for a return shipping label. Thanks.”

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Posted 2 years ago

“great coffee, great service so far”

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Posted 2 years ago

“Not the best design. It pours messy and if you don't set the boot over the basket perfectly, you'll end up w a wet country and no coffee.”

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Posted 2 years ago

“Amazing customer service!”

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Posted 2 years ago

“Loving my refurbished Ratio Six, basically perfect. Gone through a few coffee makers and I'm really happy with this one, easy to use, makes a consistent cup. Actually had a Behmor Connected brewer before this which I loved but the heating element went out, so happy this has the 5 year warranty. Worth every penny!”

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Posted 2 years ago

“The Ratio brewers make great coffee. Unfortunately, they’re hamstrung by a terrible design for the Ratio Six thermal carafe. This is a known issue, yet there’s been no fix to it over the years.”

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Posted 2 years ago

“An exceptional coffee maker that brews an exceptional cup of coffee! No fuss no muss. Easy to use. Very satisfied with the purchase.”

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Posted 2 years ago

“I didn’t try their coffee, but I am happy with the ratio 8”

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Posted 2 years ago

Ratio Coffee is rated 4.2 based on 298 reviews