Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.27

“Upgraded my Oxon coffe maker. So glad we did. The coffe is much hotter and better quality brew.”

Posted 2 years ago

“Excellent coffee maker. I replaced the filter holder and refepticle w ratios thermos and "v60" cone to avoid plastic parts and looks Selling cone filters that are round and aren't the square chemex would be amazkng”

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Posted 2 years ago

“Their machine makes excellent coffee, but their carafe is messy and overly complicated.”

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Posted 2 years ago

“I like the opening of the carafe on the ratio 6 for easier cleaning. The carafe on the ratio 6 keeps coffee hotter much longer than the ratio 8.”

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Posted 2 years ago

“The carafe has a nice heft to it and keeps coffee warm for a bit but I was a little disappointed with the silicon lid. It feels like an after thought. If the lid had better insulation I think the coffee would stay warm for much longer than 90 minutes. I am aware of the specs provided so I knew what I was singing up for but, ya, the lid feels like it could have been designed better.”

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Posted 2 years ago

“Thank you for shipping is a temporary machine and shipping material while our machine is worked on.”

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Posted 2 years ago

“Our beloved Ratio 8 failed (at the three year mark) thus it went in for service. The Ratio 6 loaner arrived as promised...but unfortunately my wife strongly disliked its appearance therefore I packed it up and returned it without using it even once. Sorry for this depressing feedback but I figure that honestly is best.”

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Posted 2 years ago

“Wonderful products”

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Posted 2 years ago

“I would rate it a 4.5. I love it and everything about is great, the look, the cup it produces, it's wonderful. The only thing I have against it is its a little messy to pour. Intuitively I want to push the lever down and then pour but when I do that it makes a mess. I know you guys say to pour then push the lever but it still makes a mess, other than that fantastic product!”

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Posted 2 years ago

“Great job!…………..”

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Posted 2 years ago

“The perfect packaging for shipping.”

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Posted 2 years ago

“We love our coffee maker!!!”

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Posted 2 years ago

“Hello, unfortunately our thermal carafe has started leaking from the metal rim. Meaning whenever we pour coffee from the carafe, coffee leaks onto the counter. Is there a way to fix this or replace it?”

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Posted 2 years ago

Sorry to hear this! Yes we have a solution with a new gasket and we'll email you directly...

Posted 2 years ago

“Have not received it yet. Please check in on your shipping company.”

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Posted 2 years ago

Hi Kari, sorry for the delay, we are looking into it!

Posted 2 years ago

“Very happy with our Ratio Coffee!”

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Posted 2 years ago

“Beautiful machine, makes great coffee. Noticeably better than my bonavita metropolitan, which made very good coffee! Carafe is terrible or I’m incompetent. It is very difficult to pour coffee into a cup and not dribble all over the counter. I’d like to think that in my 36 years of living I’ve acquired the proper skills to screw a lid on a carafe and pour into a cup without spilling. Sometimes it’s like the coffee is leaking from between the carafe and the collar on top of it and not from the lid, it’s maddening. Fortunately for Ratio the coffee is good enough to overcome this downfall.”

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Posted 2 years ago

“Hi Mark: I’d love to review my Ratio but I’m trying to get an exchange-it seems there is a defect in my machine. I’m patiently awaiting a return label but I have to be honest, it seems to be quite a long process to get this exchange going. I really want to love it-my brother has one and I’ve always been amazed by the coffee he makes with his. I’d really like to do the same with mine. I understand everyone is busy but I’m only asking for a return shipping label. Thanks.”

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Posted 2 years ago

“great coffee, great service so far”

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Posted 2 years ago

“Not the best design. It pours messy and if you don't set the boot over the basket perfectly, you'll end up w a wet country and no coffee.”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Ratio Coffee Reviews