Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,242 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We accidentally ordered our cleanse . We Called and tried to get help and RG was not helpful. We ended up not being able to drink your juice. It took multiple days for it to thaw out and I would not recommend this company. It’s unfortunate because I was looking for a long-term company to use for my regular cleanses.. the juice itself especially the green juice is very fresh and taste delicious but it’s the only one that thaws out at the appropriate time.”

Helpful Report

Posted 2 years ago

Hi there! I am very sorry to hear this! Please reach out to me directly at Amanda@rawgeneration.com to discuss your experience and your conversation with our team. Everyone is very well trained on how to help with any thawing issues, so this is very concerning. I look forward to hearing from you!

Posted 2 years ago

“This was not for me. I could only tolerate the citrus carrot and Cool greens. The Sweet Roots (beets) were beyond vile. I could not drink it. The others needed to be washed down with a lick of salt, holding my nose to gulp, or with a slice of apple after each sip. Seeing the juices all separated and settled in the bottle before being shaken, was a little off-putting also. Also, this site "reviews.io" won't let me upload a photo in ANY of their supported formats, to show the juice separated in the bottle. As soon as you upload a pic, the "submit review" box turns from black to grey and is not clickable.”

Helpful Report

Posted 2 years ago

Hi there! We apologize your experience was not what you had hoped for. Please feel free to reach out to me directly at Amanda@rawgeneration.com to discuss your order! Thanks!

Posted 2 years ago

“What a waste of money. These are just juices. You can make them yourself. No added vitamins, protein, or vitamins. They are expensive, they go bad too fast and they take up a ton of space in your freezer. They also taste terrible.”

Helpful Report

Posted 2 years ago

Hi there! We are sorry to hear your experience was not what you had hoped for! Please reach out to me directly at Amanda@rawgeneration.com to discuss a way we can make your experience with us a better one! Thanks!

Posted 2 years ago

“I have tried other juice cleanses and for me, this one has the worst taste of them all. Not a fan.”

Helpful Report

Posted 2 years ago

Hi there! We are sorry to hear your experience was not what you had hoped for. If you would like to discuss a way we can make your experience with us a better one, please feel free to reach out to me directly at Amanda@rawgeneration.com Thanks!

Posted 2 years ago

“I have ordered in the past they always came frozen this round wasn’t frozen so this was a waist I don’t think i will be ordering again”

Helpful Report

Posted 2 years ago

Hi Tracey! If at any time your product arrives delayed, damaged, or in poor condition please reach out to us right away. We are more than happy to get replacements sent out if needed. Please email us directly at support@rawgeneration.com regarding this order and we are more than happy to make it right :)

Posted 2 years ago

“The Cold press juices were Ok. Think they are way overpriced. Will not be using them again. I was supposed to receive a 10% discount but didnt get it on the checkout”

Helpful Report

Posted 2 years ago

Hi Joshua! It looks like your 10% discount was applied to the order and took $14.37 off the total. We apologize your experience was not what you had hoped for! If you would like to discuss your order, please feel free to reach out to us directly at Support@rawgeneration.com. Thanks!

Posted 2 years ago

“Juices tasted good but half of them arrived defrosted so had to be disposed of, and I can’t get over how much plastic is used for these bottles. So so bad for the environment. Do better!”

Helpful Report

Posted 2 years ago

Hi there! We are sorry to hear your order arrived thawed and we apologize on behalf of FedEx for any inconvenience with delivery. If you have not already done so, please reach out to us directly at Support@rawgeneration.com and we would be more than happy to get a replacement shipped out for you :)

Posted 2 years ago

“Did not like the taste; juices were also slushy even after taken out of freezer or 24 hours.”

Helpful Report

Posted 2 years ago

Hi there, we apologize your experience was not what you had hoped for. A lot of times if your refrigerator is too cold and the bottles go in as a solid block of ice, they can take too long to thaw. If you notice this problem, a great way to thaw the bottles is to leave them on the counter for an hour or until halfway thawed (do not exceed 1 hour outside of refrigeration) and then transfer to the refrigerator overnight. Try not to put the bottles right next to each other, as this will make the time to thaw quite a bit longer. 😊 Please contact me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience a better one!

Posted 2 years ago

“Not impressed lost a couple of pounds But I think it was more the fact that I was starving myself than the juices And very overpriced Feel had….”

Helpful Report

Posted 2 years ago

“The product tastes good and I did t feel Hubert during the cleanse. However, I did not lose the wait as advertised, also, on the last day I developed diarrhea :( the customer service was good but didn’t make up for the fact I didn’t lose weight. On my blood test my levels of sugar came very elevated, which I never had issues before too.”

Helpful Report

Posted 2 years ago

Hi Loraine! I am sorry to hear your cleanse experience was not what you had hoped for. Please reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience with us a better one! I look forward to hearing from you! Thanks!

Posted 2 years ago

“Good product, poor customer service. Did not respond to inquiries about my order. I purchased shipping insurance and received no assistance or replies. Do not recommend.”

Helpful Report

Posted 3 years ago

“Didn’t realize until the juices arrived that they dilute them with water. No where on their website or amazon listings do they mention this fact. You find out when they get to you and you can see the full label. They used to be proud to not dilute their juices and now they seem to have just decided that’s the best way to do it I guess, but I’m not okay with not knowing how nutrient dense they are. Won’t be ordering again.”

Helpful Report

Posted 5 years ago

“I'm on day three of the three day cleanse and I have to say that the only thing I experienced from this cleanse was constipation and extreme hunger. Even though I ate raw veggies, fruits and nuts in moderation, I was still hungry.”

Helpful Report

Posted 6 years ago

“No one has answered my voicemail regarding multiple packages being shipped after i canceled the orders. I was charged and didn’t need the juices, as I just completed the cleanse weeks ago. Please ensure no other orders are sent/charged.”

Helpful Report

Posted 6 years ago

Good morning Zoe, I do not have any records of you trying to call or email I do apologize. Please contact me directly at Amanda@rawgeneration.com so we can discuss your account and I can see if there is anything I can do to make your experience a better one.

Posted 6 years ago

“I wish I didn’t get the protein choice it didn’t feel like I got a proper cleanse.”

Helpful Report

Posted 6 years ago

“Am I the only one who had to force these down? I LOVE all fruits and vegetables, but these juices tasted horrible!”

Helpful Report

Posted 6 years ago

Hi there, we are sorry you did not enjoy your experience, please email me directly at Amanda@rawgeneration.com. I would like to discuss a way to make your experience with us a better one. Thanks!

Posted 6 years ago

“Way to much sugar”

Helpful Report

Posted 6 years ago

Hi there, With all the concerns around SUGAR in our diets being brought to light, this is a valid concern amongst juicers. This is because juice, when found in the grocery store, i.e. your standard pasteurized apple, cranberry, orange juices, IS straight-up sugar water. It has been processed in order to keep it from spoiling, but in the process, loses all of its nutritional content. It's a common misunderstanding that because added sugars are bad, the same must apply to fruits, which also contain fructose. However... this is completely wrong. Fructose is only harmful in large amounts and it is almost impossible to overeat fructose by eating fruit. NOTHING is EVER added to our juices. It is fruit and veggies and nothing else. When focusing on the idea of taking in more carbohydrates (even natural ones found in the fruits that are juiced) is, it’s a matter of balancing your macronutrients. For instance, since you won’t be taking in the regular amount of fats and protein you would while not on a cleanse, it allows your body to process more carbs— especially without the fiber. If you are still concerned with balancing your blood sugar levels, consider drinking our juice as a supplement to your diet full of vegetables, healthy fats, and protein.

Posted 6 years ago

“The juice doesn’t taste terrible but it is hard to drink if it is completely thawed. It separates too much. I cannot sleep at night because of the juice. There should be an order to drink them so you know what will boost your energy too much before bed.”

Helpful Report

Posted 6 years ago

Hi there, please contact me directly at Amanda@rawgeneration.com. I would love to discuss a way to make your experience with us a better one :)

Posted 6 years ago

“The keto cleanse tastes awful. All the flavors are awful. I'll finish my week cleanse because I paid for it, but will never order it again.”

Helpful Report

Posted 6 years ago

Hi there, please contact me directly at Amanda@Rawgeneration.com. I would love to look into your purchase and see if there is anything we can do to make your experience a better one :)

Posted 6 years ago

“keto cleanse was gross!! I could not get through 1 day of it. I enjoyed the skinny cleanse.. I asked to replace it after my disappointment and said they would ship it asap as a courtesy.. waited for it and nothing after a week... I still haven't gotten it.. asked for a refund waiting to heard back.. very disappointed.. looking for other juice cleanse companies..”

Helpful Report

Posted 6 years ago

Hi there, your refund was processed yesterday, please contact me directly at amanda@rawgeneration.com if you still have not seen any confirmation of a refund.

Posted 6 years ago

Raw Generation is rated 4.4 based on 4,242 reviews