Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,246 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the protein 3 day cleanse and most juices were very good. It would be great to allow consumers to select which juices to purchase. One of the protein drinks was not very good the peanut, coconut flax and chia seeds and dates, and unable to drink it. Due to this, I am not sure if will order again.”

Helpful Report

Posted 6 years ago

“My issue was resolved.”

Helpful Report

Posted 6 years ago

Kristen, You received 56 juices in an overnight transit, so the probability of the juices being bad is very low, which means I need to get approval as there is no immediate reason why the juices you received are not good. It is also a holiday, so the response may have taken a little longer. Alison sent you an email last night that we had received approval and would be happy to send you a replacement or refund and asked which option you would prefer. That email was "viewed" by you and never responded to, so essentially we are waiting for your response to see which option you would prefer. If you have further concerns please email me DIRECTLY to Amanda@rawgeneration.com.

Posted 6 years ago

“there was no reminder w sufficent opportunity to confirm the mailing address or update the delivery”

Helpful Report

Posted 6 years ago

Hi Yvonne, I do not have any record of correspondence with you regarding the order. I would love to discuss the order and the situation at hand and figure out a way I can make your experience a better one :) Please email me directly at Amanda@rawgeneration.com. Thanks!

Posted 6 years ago

“The juices tasted too sweet for me. The cashew mixture caused gas and I was quite uncomfortable, so I did not drink those bottles. I was not completely cleansed by the end of the three days.”

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Posted 6 years ago

“I liked the skinny cleance waaaaay much more than the protein cleance. But raw generations are behind their product 100%, since I had issues with the cleance, they tried their best to make it up for me, I did like the satisfy and sustain flavor protein though, but the others was really hard to like. I would purchase other cleanses, but I don’t think I’ll buy the protein cleanse again.”

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Posted 6 years ago

Hi there, please contact me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience a better one.

Posted 6 years ago

“Good taste and it works I lost 4 lbs in three days 4 real lbs, not dehydrated I feel great I’ll do this again”

Helpful Report

Posted 6 years ago

“Sooo... I did the skinny cleanse and didnt lose any weight. I purposely purchased it because I have a gut. On the 3 day cleanse, I did eat a green salad and added fruits daily to keep from getting dizzy. Was that the reason??!! HOWEVER, I can say, I want to eat better now”

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Posted 6 years ago

“Customer service is amazing. There was a weather delay that unfortunately made my order hot, so I didn’t get to do the cleanse. I would give the customer service a 5 star!”

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Posted 6 years ago

“The juices were fine. I didn't like the recurring order setup - there was not enough time between the email reminder & the auto-shipment to change anything about the order.”

Helpful Report

Posted 6 years ago

Hi there! We apologize for any inconvenience regarding subscriptions. If you would like to contact me directly at Amanda@RawGeneration.com I would be more than happy to discuss your subscription with you and see if there is anything I can do to help make the experience a better one. We can always change anything you'd like, with limited exceptions of course, but for the most part, we can always adjust your subscription however you would like. There are also ways we can work out together to schedule your orders so you know when you should be expecting them :)

Posted 6 years ago

“I really enjoy the skinny and protein juices, but admittedly did not care for the sugar free juice cleanse. I didn't realize they would not be sweet at all. I did add honey to them, and that helped. Will stick with the skinny cleanse and do think it's nice to cleanse every couple of months!”

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Posted 6 years ago

“Shipping cost is crazy. The product is great but...shipping costs kill the benefits.”

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Posted 6 years ago

Hi there, please look us up on Amazon, we sell our products for one set price with shipping included no matter where you are located. This may save you some money! :)

Posted 6 years ago

“The keto cleanse drinks, especially the green one, are not very tasty. For someone that does keto, I love the idea of this cleanse. Giving my body a digestive break is a plus and I appreciate the quality of the ingredients and the keto macros. But the taste needs some tweaking. I will definitely try the next new and improved version.”

Helpful Report

Posted 6 years ago

Hi there, please contact me directly at Amanda@rawgeneration.com. I would like to discuss a way we can hopefully make your experience a better one :)

Posted 6 years ago

“I really enjoyed the first two protein cleanse orders I placed. I do not care for the ketogenic drinks. The flavors are not palatable and I feel like I have to choke them down. I know there are plenty restrictions following both vegan and keto but I'd rather just not do the cleanse while on keto.”

Helpful Report

Posted 6 years ago

“8/8/2018 update: contacted by customer rep. very understanding and offered to allow me to try a different product or accept refund. I appreciate the prompt follow-up and excellent customer service. Considering my spouse also tried a different cleanse and was satisfied I'd say its worth a shot.... The juice option I ordered (KETO CLEANSE BURN FAT w/ MINIMAL CARBS - 3 day (18 bottles) did not digest in my system properly. I was super uncomfortable and realized after 8 juices and a lot of water, the juices were sitting in my stomach. I initially thought I was just hungry, but having had done other juice cleanses in occurred to me that I was not eliminating via my colon. But the time I figured it out all of the juices had been thawed to be ready for my consumption and I ended up having to throw the remainder away. As someone who eliminated daily like clockwork, this was an unpleasant surprise for which i had very high hopes.”

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Posted 6 years ago

Hi there, please contact me directly at amanda@rawgeneration.com. I would like to discuss a way we can make your experience a better one. :)

Posted 6 years ago

“Everything is great so far, but you should be able to customize the flavors you want. Get my juices delivered weekly and it would be nice to mix it up. Not a whole lot of options for people that want to do more than a cleanse.”

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Posted 6 years ago

“Unfortunately, my experience wasn't good. In as much as the juices were pleasant tasting ,the one with kale & collards left my mouth sore. I followed the directions and even used the fat burners and at the end of the three days I did not lose any weight. Not even a pound.”

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Posted 6 years ago

Hi there, please contact me directly at amanda@rawgeneration.com. I would like to discuss with you a way we can make your experience a better one :)

Posted 6 years ago

“Getting the package of juices was not impressive - juices were thawed and a replacement shipment was sent. Tracking information was spot on. Delivery could’ve been 2-day but because RG sent it 3-day, the package wasn’t delivered or made available for pickup till the 3rd day which is annoying. Once received, the juices were great.”

Helpful Report

Posted 6 years ago

Hi Genie, thanks for the review! I know we did go above and beyond to meet your expectations, unfortunately, your location prevents us from getting an order to you any faster than 3 days, (which we explained) but we were happy to send you a replacement for the juice that was thawed. It is unfortunate, that even though the tracking on the package says it is in your area, the requirements of processing the package is a 3-day transit, both of your packages, the original and the replacement, were delivered to you when scheduled. We do not have an option to get a package to your location within two days, your location simply does not allow it. Again, we apologize for any inconvenience the transit time may have caused you.

Posted 6 years ago

“I didn't really like any of the juices. I wouldn't order again. Just a personal preference. The juices were fresh and nothing wrong just not for my taste.”

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Posted 6 years ago

“I was really disappointed with this order, the order was unequal with flavor juices. My order had 8 bottlea of Spinach kale, apple, collard & lemon. Which is my least favorite flavor. The juices didnt taste as fresh as my last order.”

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Posted 6 years ago

Hi there, please contact me directly at amanda@rawgeneration.com. It looks like you were sent the wrong number of juices by mistake. I would be happy to send you replacement bottles to make your experience a better one. Thanks

Posted 6 years ago

“I did the Raw Generation Skinny Cleanse earlier this year which was great, but since I have a tendency to gain the weight back a few months later, I decided to try the Keto Cleanse, with the intention of kickstarting an ongoing keto diet. Unfortunately, the soups and smoothies just aren't that tasty. The smoothies involving blended nuts really don't freeze well and have a weird consistency. I've tried re-blending them in my Vitamix, but it hasn't helped. This morning I began straining one through cheesecloth and actually saved the pulp to eat separately. This tasted much better, but it was very time consuming. I will say, however, that the drinks are very very filling. I haven't been able to finish all 6 of them in a day yet (just finishing day 3 of 10) and I am someone who typically has a very substantial appetite! The carrot soup (sadly, the highest in carbs) has a very nice flavor, as does the Sweet & Soothing smoothie. I find the basil zucchini soup and the cacao mint smoothie to be far less enjoyable, unfortunately, and usually end up spilling them out before finishing. Delivery went well and everything arrived promptly and very much frozen. I see on the website that RG is currently revising this cleanse. Don't know if I'd take a chance on ordering it again because 1.) it still seems to be a bit higher than I'd like in carbs, and 2.) the drinks don't taste very good, but I'm curious to see the new menu.”

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Posted 6 years ago

Hi there, please contact me directly at amanda@rawgeneration.com. I would like to discuss with you your experience and see if there is anything I can do to make your experience a better one.

Posted 6 years ago

Raw Generation is rated 4.4 based on 4,246 reviews