Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.42

4.4 Rating 4,117 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 10th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the juices to start over the weekend and was promised a Saturday delivery. I was not notified that a special order had to be done and my order would not be delivered until the middle of the following week. We are enjoying the juices but a notification email would have helped. But the juices arrive fresh frozen as promise and take delicious”

Helpful Report

Posted 7 years ago

Hi there, sorry for any inconvenience. I do not have any record of a conversation with you so I apologize. You placed your order on a Friday after 2 PM, so anything that is placed on Fridays after 2 PM are sent out the following week according to age, which is why yours did not go out until Tuesday. In the future please allow 3-5 business days processing time, or text or email immediately after placing the order to schedule the shipment. Thanks!

Posted 7 years ago

“Delicious!”

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Posted 7 years ago

“Their product tastes good and their customer service is awesome! They are very prompt in getting back to you. And did I mention the juices taste great ;)”

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Posted 7 years ago

“I received my juice very promptly and I must say, I am loving it. It's so much easier to grab and go, than to juice and assemble on my own. I'm so thankful for the Raw Generation team that stumbled into my fridge!”

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Posted 7 years ago

“Very happy with the product and the service. Will definitely order more in the future.”

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Posted 7 years ago

“I love it I lost 5 lbs in 5 days !”

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Posted 7 years ago

“Life changing. Loss 15lbs in 7 days. It gave me just the reset I needed to get on a more balanced diet regime and the proper intervals of eating throughout the day. I will be doing the Skinny Cleanse every quarter. And will continue to drink the green juice daily. Oh and did I say that it also tasty! Plus the customer service is great as well as a really informative website. Worth every dime. Nice mind and body experience! I have recommended to about 20 and counting loved ones.”

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Posted 7 years ago

“I was excited for this and loved the website/blog however I was let down with the juices staying rock hard frozen for an extra 5 days and the lack of help from customer service upon sharing this. I really wanted to like this but had a bad experience and was disappointed.”

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Posted 7 years ago

Hi Taylor, I know we spoke yesterday. I just wanted to apologize again for your juices not defrosting. As I said, refrigerators are sometimes too cold for thawing, in the future I would leave them on the counter to thaw, and then put them in the refrigerator once completely thawed.

Posted 7 years ago

“Not super awesome. Nothing would defrost and it was a slushy. Probably won’t do it again.”

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Posted 7 years ago

Hi there, sometimes refrigerators are too cold for the juice to properly thaw. You can try running them under hot water or putting them in front of a heater with a fan on them. The best way to defrost the juices is on the counter overnight in a cooler, they are usually perfect consistency by morning 😄 Sorry for any inconvenience.

Posted 7 years ago

“My husband and I love your juice products and have lost 5 pounds in my first five day cleanse without exercise, imagine if I had worked out. My orders have always been shipped quickly and still frozen which is amazing. The only change I would recommend is having a live person answer your customer service line instead of a voice mail. I've called on separate occasions at different times and no one answers the phone. I only left a message once which I did get a call back the same day but it still would have been more better if I could have spoken to someone live. Other than that, great product and my kids like the beet and carrot juice, any vegetables I can get my kids to eat or drink is a plus. Thanks The Workeman"s”

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Posted 7 years ago

Hi there, I apologize for not having someone answer the phone. We do have a customer service representative to answer phone calls on from 9 AM to 9 PM Eastern Time Monday-Friday. We do only have one line, so if we are on the phone with a customer it will direct you to our voicemail in which we call you back as soon as possible. Again we apologize for any inconvenience! Have a great day!

Posted 7 years ago

“These juices tasted great. They arrived still frozen and tasted very clean and fresh. I would recommend a 5 day cleanse to anyone who wants to reset that digestive system.”

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Posted 7 years ago

“I love all the flavors, super easy to drink and filling! Love it!”

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Posted 7 years ago

“I've been ordering juices from this company for over a year, and they made a mistake last week. After alerting then of this error, they made an offer to rectify it within 12 hours and followed through with their solution within a few days. Awesome, just awesome!! Thank you!!”

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Posted 7 years ago

“I have been drinking raw generation jouices for a while and I’m down 13lb. I love it! and will keep drinking until I can’t effort it.keep doing what you are🥕🍓🍑🍊”

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Posted 7 years ago

“Customer service and or communication is poor. Juice is good. But the membership program is a bit bogus since there is so much charged in shipping that seem very, very excessive. But, i like the juice and for now will continue with some flavors.”

Helpful Report

Posted 7 years ago

Hi Alison, we do apologize for the high shipping cost. Unfortunately, because the package is so heavy, perishable, and shipped in a specially designed insulated box, that all adds to the shipping costs. Also, when your order is going to CA it needs to go express to make it in time for the juice to still be frozen when it gets to you. In the future I would also check us out on Amazon.com, where it is one set price and free shipping no matter where you are, that would probably save you some money. Hope this helps!

Posted 7 years ago

“Extremely satisfied”

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Posted 7 years ago

“This was my attempt at a juice cleanse. Raw was definitely a great choice to begin with. The package arrived within a couple days frozen inside a styrofoam container. The juice did take longer than expected to thaw however. I was able to start the cleanse a day after I received the package. All the flavors were very tasty except for the protein coconut vanilla(I just really dislike coconut). I was pretty satisfied from drinking just 5 of the 6 juices. I did find myself really wanting to just chew on something. So, I nibbled on veggies and fruit when the urge was unbearable. In all I was able to drop 7 pounds in those three days. I feel great and may do another one next month. This product is highly recommended for anyone looking for a great 3 day juice cleanse that will leave you satisfied after each day.”

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Posted 7 years ago

“This is my 4th day of the 5-day skinny cleanse and apart from juice I have just been having Raw salad and a Boiled egg in the evening but I don't seem to have lost any significant weight. To be exact its just a pound. Please suggest a solution to this. I am sticking by the instructions but I am a little disappointed.”

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Posted 7 years ago

Hi there, so sorry to hear about your results. Maybe try cutting out the egg at night, or if you put avocado in your salad, those tend to be not the best raw veggies to eat because they are high in healthy fats, but fats none the less! Also, make sure you are getting down as many bottles of juice a day as possible, and if you are a regular coffee or tea drinking you should not cut out the caffeine. Hope this helps!

Posted 7 years ago

“I have been buying the juices for a couple of years now and love them! I like every single flavor and jeep them sticked for my husband and I.”

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Posted 7 years ago

“The staff is super friendly, informative and helpful with placing orders.”

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Posted 7 years ago

Raw Generation is rated 4.4 based on 4,117 reviews