Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,246 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was hoping for a quicker delivery so I could detox and slim down before a trip. Still waiting for delivery and have to leave for trip in the morning. Sure hope it comes today to get in the freezer. Surely, it will be delicious and nutritious when it arrives.”

Helpful Report

Posted 7 years ago

Hi there, your tracking states your order was delivered on Friday.

Posted 7 years ago

“overall this was an acceptable/positive experience for this product. I received the juices frozen and in a nice insulated box. The juices on the other hand did not meet my expectations in-terms of taste. In addition when i left them to thaw in the fridge it was clear that more than 50% is water as the juice content separated from the water base added. I think you guys need to improve the taste to make it a more enjoyable experience. Try to add vegetables that do not alter the taste of the juice like ( cabbage , more carrots and spinach ) and get rid of Betts as they leave a bad after taste.”

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Posted 7 years ago

“We still did not receive our product. Shipment has been delayed. Other then that website was great and very detailed. I can not comment on the product yet though since we did not receive it.”

Helpful Report

Posted 7 years ago

“Most of the juices were really good, or at least drinkable. There was really only one I didn't like. I'm impressed that my boyfriend did this with me, and never complained that he was hungry (as he has on other cleanses). So that's a plus!”

Helpful Report

Posted 7 years ago

“Fabulous cold-pressed juices - I love the 80/20 cleanse (eat dinner on a cleanse). But while the juices are affordable, the shipping costs are not, in my opinion. And, at that price for shipping (even though I am fairly close to your location), I would at least like to see more eco-friendly packaging that can be easily recycled. You have a wonderful product, but I wish you could make the shipping costs friendlier to my wallet and the packing materials friendlier to the earth! At these prices, I'm not sure I'll be able to continue purchasing your juice cleanse. Thanks for listening.”

Helpful Report

Posted 7 years ago

“I wasn’t that impressed. The juice was making me extra weak and couldn’t really workout. I had to alternate my juices and eating salads to get more energy.”

Helpful Report

Posted 7 years ago

Hi there, please contact me directly at support@rawgeneration.com. I would like to discuss other possible options with you, like our protein cleanse, which may be a better fit for you to sustain workouts.

Posted 7 years ago

“The juices were all REALLY good. I liked the smoothie with the peanut butter the best, but the others were good as well - just not my faves. The soups were all DELICIOUS. The cleanse really didn't work well for me, as I have determined that I need to CHEW. I realize that you can also add some raw fruits/veggies or modify the cleanse, but I just don't think it's something that I will do again in the future. Again, the juices/smoothies/soups themselves were all great. No issues with shipping other than the price was high and it took longer than I anticipated. All in all, great products but drinking all of my food is just not for me!”

Helpful Report

Posted 7 years ago

“I purchased the 3 day skinny cleanse . Order came in time frame representative told me so that’s good . Taste isn’t what I expected . I only liked 2 drinks - the one with aloe Vera & the one with beets . I forced myself to drink the other ones . I cheated the first day . I was so hungry and the headache I had was horrible . If new flavors are added I may purchase again but I’m not sure .”

Helpful Report

Posted 7 years ago

Hi there, you may contact me directly at support@rawgeneration.com if there is anything we can do to rectify the situation and make this a better experience for you :)

Posted 7 years ago

“I was happy with the product. My disappointment came when i unsubscribed to the automatic delivery as i was moving and I still received a shipment and was charged on my credit card after numerous emails. Still has not been resolved.”

Helpful Report

Posted 7 years ago

Hi Kim, it seems your email was misinterpreted by Alison. She did not realize an order just went through that you wanted canceled as well as the subscription. Please email me at amanda@rawgeneration.com and let me know if there is anything I can do to rectify the situation.

Posted 7 years ago

“I LOVE the juices but I have to wait for specials to order so I can afford the price. The killer is the shipping cost. This last shipment took longer than usual without any info sent explaining the delay.”

Helpful Report

Posted 7 years ago

Hi there, we did have shipping delay warnings on the website due to weather delays in various locations. We also sell on Amazon for 45-55% off (depending on the product) and free shipping no matter where you are located, which may save you some money when ordering :)

Posted 7 years ago

“I recently ordered the skinny elixir and found it to be quite sour. I expected it to have a sweeter taste, especially the berry flavor.”

Helpful Report

Posted 7 years ago

Hi there, please email me directly at support@rawgeneration.com and we would be happy to rectify the situation!

Posted 7 years ago

“The juices are okay.. not exactly great like a lot of other reviews Stated. Fairly small in size compared to other juice cleanses I’ve done. Got the skinny cleanse out of them all the energy and endurance tastes the best thankfully Bc you get the most of those.. it did work for a good cleanse/boost if done correctly. I won’t be finishing all of the juices due to taste though and won’t purchase again.”

Helpful Report

Posted 7 years ago

Hi there, if you would like us to send you replacement bottles for the ones you do not care for please email me directly at support@rawgeneration.com

Posted 7 years ago

“3 of the 6 juices were intolerably gross (especially the beet one). The others were decent but obviously thats enough to successfully complete the plan.”

Helpful Report

Posted 7 years ago

Hi Amy, please contact us directly at support@rawgeneration.com. We would be more than happy to send out some complimentary bottles of flavors you did enjoy. Thanks!

Posted 7 years ago

“Arrived in a timely manner, the juices tasted better than other cleanses’ I’ve done. However, most other “skinny cleanses” contain a coconut/cashew milk drink to add protein, which I love. Found it more difficult to exercise effectively compared to others—but that could very well just be an isolated reaction. Overall, I will use Raw Generation again but would maybe try a different cleanse option.”

Helpful Report

Posted 7 years ago

Hi there! In the future please check out our protein cleanse! We have 3 different protein smoothies, as well as delicious cold-pressed juices!

Posted 7 years ago

“Shorter shipping times needed”

Helpful Report

Posted 7 years ago

Hi there! Unfortunately, during the holiday season, the shipping times are delayed. There is a banner on the website with a warning to expect delays, but we do get all orders out as fast as we possibly can! In the future, if you have any questions regarding shipping please contact us directly at support@rawgeneration.com, and we would be more than happy to answer any questions you have! Thanks, and happy holidays!

Posted 7 years ago

“Your ordering process is unconventional and lacks details. I've placed orders in the past, so I know what to expect, but when you place an order you don't receive an email confirmation of it happening. You can't login and check on your order because you don't have an order number. the only way I know I placed my order is because my credit card has a charge. It also can take anywhere from 10-14 days until you start receiving information regarding your order being shipped and then we receive quite a bit of information from your company. I love that you freeze your juices so I can have them on my own schedule and believe they are of high quality and very tasty, but the ordering system could use improvement. Thanks for listening/asking!”

Helpful Report

Posted 7 years ago

Hi there, unfortunately during the holiday season the shipping time is a bit delayed, more than usual. I will most certainly look into why you did not receive a confirmation email, you most definitely should have. The emails are sent out as soon as you place an order, the website also gives you your order number as soon as the order is placed. The email address we have on file is tweshoo@gmail.com, so if anything in that is wrong or a typo that could be the reason you did not get any confirmation email :) In the future if you have any questions please feel free to email us directly at support@rawgeneration.co

Posted 7 years ago

“Some of the flavors are really good, there are a lot of sweat ones though. I would buy it again if it were organic.”

Helpful Report

Posted 7 years ago

Hi there, technically we do not use certified organic fruits and vegetables, however, all of our produce is grown locally in a chemical-free facility. No harsh chemicals, pesticides or preservatives are used in the growing, cleaning, or juicing process. 😄 I hope this helps with any future decisions!

Posted 7 years ago

“I bought the juices to start over the weekend and was promised a Saturday delivery. I was not notified that a special order had to be done and my order would not be delivered until the middle of the following week. We are enjoying the juices but a notification email would have helped. But the juices arrive fresh frozen as promise and take delicious”

Helpful Report

Posted 7 years ago

Hi there, sorry for any inconvenience. I do not have any record of a conversation with you so I apologize. You placed your order on a Friday after 2 PM, so anything that is placed on Fridays after 2 PM are sent out the following week according to age, which is why yours did not go out until Tuesday. In the future please allow 3-5 business days processing time, or text or email immediately after placing the order to schedule the shipment. Thanks!

Posted 7 years ago

“Customer service and or communication is poor. Juice is good. But the membership program is a bit bogus since there is so much charged in shipping that seem very, very excessive. But, i like the juice and for now will continue with some flavors.”

Helpful Report

Posted 7 years ago

Hi Alison, we do apologize for the high shipping cost. Unfortunately, because the package is so heavy, perishable, and shipped in a specially designed insulated box, that all adds to the shipping costs. Also, when your order is going to CA it needs to go express to make it in time for the juice to still be frozen when it gets to you. In the future I would also check us out on Amazon.com, where it is one set price and free shipping no matter where you are, that would probably save you some money. Hope this helps!

Posted 7 years ago

“This is my 4th day of the 5-day skinny cleanse and apart from juice I have just been having Raw salad and a Boiled egg in the evening but I don't seem to have lost any significant weight. To be exact its just a pound. Please suggest a solution to this. I am sticking by the instructions but I am a little disappointed.”

Helpful Report

Posted 7 years ago

Hi there, so sorry to hear about your results. Maybe try cutting out the egg at night, or if you put avocado in your salad, those tend to be not the best raw veggies to eat because they are high in healthy fats, but fats none the less! Also, make sure you are getting down as many bottles of juice a day as possible, and if you are a regular coffee or tea drinking you should not cut out the caffeine. Hope this helps!

Posted 7 years ago

Raw Generation is rated 4.4 based on 4,246 reviews