Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,241 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I followed the directions completely but had zero weight loss or decrease in water retention”

Helpful Report

Posted 1 month ago

Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, we would be more than happy to discuss options with you! Please reach out to us at support@rawgeneration.com. Thanks!

Posted 1 month ago

“didn't find them that tasty, not a lot variety in flavors”

Helpful Report

Posted 5 months ago

Hi there! We are sorry to hear you did not enjoy your experience with us. We have over 30 flavors available. Please feel free to reach out to me directly at Amanda@rawgeneration.com to discuss your order!

Posted 4 months ago

“Raw Generation provided no significant benefits for me other than allowed me to prove to myself that I can easily go three days without eating solid foods. I did not use the restroom other than to urinate the entire course of the plan. I did ween off heavy, fatty foods and large meals going to the regimen. I drank only water and back coffee during and two days before the regimen. I lost 1.5 pounds, though I didn’t do RG to lose weight, I wanted to reset my digestion and metabolism some.”

Helpful Report

Posted 6 months ago

“I ordered the lower sugar 3 day cleanse. I felt like it was still sweet. I had to eat by dinner time. I was very weak. I only drank 4 of the 6 juices on day 1. The rest are still in my freezer. I don’t think it is sustainable for 3 days.”

Helpful Report

Posted 6 months ago

Hi there! If done properly, the preparation before a cleanse makes it much easier to get down all the juices you need in a day without feeling the need to eat food. If all 6 juices are consumed in a day it is very sustainable and has proved to be incredibly effective. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, we would be more than happy to discuss a resolution. Please email me directly at Amanda@rawgeneration.com

Posted 6 months ago

“The juices did not taste all that great and I did not lose any weight as they are loaded with sugar. I have been on Weight Watchers for a little over a month and lost 10 pounds, walk about 3-6 miles a day, and needed something to help with the plateau. I tried this and it was awful. Maybe if you are first starting out on being healthy or doing something new this is for you, but if your body is used to not much sugar or carbs, do not try this.”

Helpful Report

Posted 7 months ago

Hi Cierra, Lisa here - the nutritionist at Raw Generation. I'm sorry to hear that the cleanse did not meet your expectations for weight loss. Without knowing how closely you followed the cleanse protocol, I cannot easily say why this may have happened - however, if you'd like to talk further I'd be happy to try and help. Feel free to contact me directly at Lisatesta@rawgeneration.com

Posted 6 months ago

“ok ordered to my grandbaby she like some to not all and did not drink them i asked to stop the shipments in the future but now i am have to pay more money to stop it and went back and forth forever before i got the answer that i had to pay to stop it well if they have to charge to stop then everyone be ware of this because it is expensive anyways thanks raw generation for you help in this matter....”

Helpful Report

Posted 7 months ago

Hi there! Yes, it is our policy that if you place a subscription order you must receive at least 2 fulfillments before cancelation, or there will be a fee processed for early cancelation. This policy is shown and agreed upon by the customer before the order is placed. We do apologize for any inconvenience, however this is the policy that is agreed upon before a subscription order is placed.

Posted 7 months ago

“Be very careful of the results you see when using these products. I did the 10 day protein cleanse and tracked my progress on an inBody scanner. I lost more than a pound of muscle a day and no fat. If your goal is weight loss you will see the number on the scale go down but it’s not from losing fat. When I called for guidance on how to add protein to the cleanse to prevent the loss of more muscle I was met with arguments and was told they do not have a nutritionist. The reason they got 2 stars is the juices taste good and I found it easy to go all day on the 6 servings a day.”

Helpful Report

Posted 7 months ago

Hi Colin, we are sorry to hear your experience was not what you had hoped for. We absolutely do have a nutritionist that would be happy to discuss your experience with you! She can be reached at LisaTesta@rawgeneration.com. Please feel free to reach out to her, or I directly to discuss your experience and a way we can make it a better one. My email address is Amanda@rawgeneration.com. Thanks!

Posted 7 months ago

“I was really hoping to lose weight on the juice cleanse but only lost 2 pounds and gained it right back!”

Helpful Report

Posted 8 months ago

Hi there! Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, we would be more than happy to discuss options with you! Please reach out to us directly at support@rawgeneration.com. Thanks!

Posted 8 months ago

“O ordered before and post skinny cleanse and onlly recieved 4 smoothies. I was super disappointed”

Helpful Report

Posted 8 months ago

Hi Shelley! It looks like you ordered a different product this time. Your previous order was a Lower Sugar cleanse, which has smoothies. This order you placed was for a Skinny Cleanse (no smoothies) and a Stay Skinny Method with only 4 smoothies.

Posted 8 months ago

“All my product came thawed. Refund was handled very quickly.”

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Posted 8 months ago

Hi Regina, our sincere apologies, again, for the inconvenience. I am happy to hear our team was able to rectify the situation quickly for you. We hope to have you back again once the weather cools down :)

Posted 8 months ago

“Upon receiving my product half of it was thawed, I reached out within the hour of receiving it where I was instructed to freeze them and they would be fine if there were just a “shred of ice” but I could not tell. Day 6 of my 10 today before my trip, they taste very different. I would like to order more but upon reaching out the first time I don’t feel like it was taken seriously. I am tossing the remaining product and having to lose out on a great deal of money.”

Helpful Report

Posted 8 months ago

Hi there! We apologize for any misunderstanding. According to your email we received this morning, there was no ice in the bottles but you refroze them anyway. We do not suggest doing this. We are more than happy to ship out a replacement for you, please respond to the email we sent you this morning. Thanks!

Posted 8 months ago

“The juices all tasted like dirt. I did the prep steps and followed the rules. After the first juice I had such gastric upset it was unbearable. I tried to persevere due to the expense, but I was physically unable. Trying to drink something so disgusting while already nauseous is the worst thing. I would not recommend this cleanse, and I saw no results. I even tried to reach out and explain my issue and no response.”

Helpful Report

Posted 9 months ago

Hi Vanessa! We appreciate your feedback. I have searched our system and we do not have any messages from you regarding this issue. Please reach out to me directly at saranne@rawgeneration.com. I would be happy to help resolve this. Thank you.

Posted 9 months ago

“I have used Raw Generation before for Juice fasts and they have been great. However, this last time, my shipment arrived thawed. They kindly offered to send a replacement next day air , but that one arrived 3 days late also. It too was defrosted/thawed. The juice wasn't packed in ice and I live in Florida. It is hot here. RG refunded me without any issues, but I didn't get to do my fast as planned, so for that, I have to give 2 stars. Maybe I can try again another time.”

Helpful Report

Posted 9 months ago

Hi Andrea! Thank you for your feedback. We are so sorry to hear this! Unfortunately, we cannot control any delays via UPS and FedEx. Once the package leaves our facility it is in the care of the shipping carrier. We are happy to hear your experience with our customer service team was satisfactory. We hope to have you back soon!

Posted 9 months ago

“taste ok without sugar”

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Posted 11 months ago

Hi Magdalena! We appreceiate your feed back! Please reach out to us directly at support@rawgeneration.com if there is anything we can do to make your next experience with us a better one.

Posted 11 months ago

“The juices were very good. The 2 smoothies tasted like puke… I couldn’t even drink them. It was a waste of money getting this one and I could only drink 4 juices a day because of how bad the smoothies were. Definitely try a different cleanse.”

Helpful Report

Posted 11 months ago

Hi Shamaiah! we are sorry to hear you did not enjoy our smoothies. Please reach out to us directly at support@rawgeneration.com.

Posted 11 months ago

“Did not satisfy hunger and was hungry for a full 3 days. However, the taste is not too bad.”

Helpful Report

Posted 1 year ago

Hi! We are so sorry to hear you did not enjoy your experience with us. In our cleanse instructions it states "If 6 bottles a day is not enough for you, try eating raw fruits and/or vegetables. Any are good, but ripe bananas are extra filling. If you are still hungry, try a plain baked white or sweet potato or some plain steamed vegetables." If you feel like you would like to give it a second try please reach out to me directly at Saranne@rawgeneration.com. Thanks!

Posted 11 months ago

“I liked the concept which is why I’m giving the 2 stars. However, I did get really sick from the skinny cleanse. Spent over $400 for skinny cleanse and post cleanse juices and I can’t use any of it. Kinda feel like I wasted my money”

Helpful Report

Posted 1 year ago

Hi Kylee! We are so sorry your experience was not what you had hoped for. We did receive your messages and thank you for providing all of the information requested. Everything was submitted for review and you will be receiving a private response today!

Posted 1 year ago

“I really dislike the protein cleanse. I was very disappointed in this one, unfortunately”

Helpful Report

Posted 1 year ago

Hi! We are so sorry to hear you were unhappy with your Protein Cleanse. Please contact us directly at support@rawgeneration.com. We would like to speak to you about your experience and see if there is anything we can do to improve. Thank you!

Posted 1 year ago

“Honestly the juices tasted horrible in my opinion. And there should have been more options. I’ve seen other cleanses with way more variety. Probably just do better next time.”

Helpful Report

Posted 1 year ago

“Very disappointed. I should have paid more attention to the nutritional values. The daily limit of sugar for women is 26 grams. If you consume all 6 drinks per day, as recommended, you would be consuming over 130 grams of sugar PER DAY. Not a healthy cleanse and all I paid for was SUGAR.”

Helpful Report

Posted 1 year ago

Hi Lois! 100% of our sugar is naturally occurring from the raw fruit and vegetable juices, nuts, seeds, and spices. We never use added or refined sweeteners. It's a common misunderstanding that because refined sugars are unhealthy, the same must apply to the naturally occurring sugars found in fruits and vegetables, and this is untrue. Because we do not pasteurize or HPP our juices, all of the vitamins, minerals, and antioxidants are available for your body to easily absorb and help slow down the rate at which the naturally occurring sugars enter the bloodstream. Sugars and carbs from raw, unpasteurized fruit and veggies are totally healthy, as well as beneficial to the body and weight loss. https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/whats-the-deal-with-the-sugar-in-our-juices If you are still concerned about the sugar, our Lower Sugar cleanse and Lower Sugar Cleanse flavors (in the Build a Box) are available as well 😊

Posted 1 year ago

Raw Generation is rated 4.4 based on 4,241 reviews