Raymond Weil Reviews

Name: Raymond Weil
Rating: 4.30

4.3 Rating 103 Reviews

82 %

of reviewers recommend Raymond Weil

Company Reviews

Questions

Metrics

4.3

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

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Phone:

+44 (0)161 672 0700 | Mob

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Raymond Weil 5 star review on 18th August 2021

Rosario Gonzales

Raymond Weil 5 star review on 13th May 2021

John Buckingham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was good but not as good as citizen watch- just look at there model”

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Posted 5 years ago

“Excellent service. Excellent product. Requested weekend delivery and happily complied.”

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Posted 5 years ago

“My husband is over the moon with the Beatles Sgt Pepper watch and the speed in which it was sent. We received the watch is a less than suitable state, the stand the watch should have been on was broken (we did glue it back on) and the box itself has come unstuck (on the outside) but we don’t want to make it look any worse than it is and we didn’t want the hassle of sending it back but Raymond Weil has kindly said they would send a replacement which is brilliant - GREAT customer service”

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Posted 5 years ago

Hi Ms Bolland, I am contacting you from the Raymond Weil sales department. I am very happy to hear that your husband loves the watch! However, I am sorry to hear of the damage incurred to the box and I will send you a replacement. I endeavour to have this with you as soon as possible. Emma, Sales Administrator

Posted 5 years ago

“Excellent service and very pleased with the watch I received.”

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Posted 5 years ago

“Delivery wasn’t next day, but everything else first class. I like my new watch! Many Thanks Guys!”

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Posted 5 years ago

“Hi The help we had from Emma when the parcel went missing was exemplary. I trust you received the replacement back safely. I would suggest your site has an option for “Do not leave parcel with 3rd Parties” Many thanks Adrian Sargant”

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Posted 5 years ago

“Beautiful watch to replace my 20 year old Raymond watch!”

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Posted 5 years ago

“Very quick simple and efficient service”

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Posted 5 years ago

“Website easy to use, super fast next day delivery, very well packaged.”

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Posted 5 years ago

“Good quick n helpfull service”

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Posted 6 years ago

“...very pleased with my purchase, a ladies watch, the photo was a good representation.”

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Posted 6 years ago

“The watch I bought came fast, and well packaged and it is beautiful.”

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Posted 6 years ago

“I am puzzled you have asked me for this review as I have NOT made a recent purchase from Raymond Weil. My only purchase was a ladies watch about one year ago to the best of my recollection. IF you have knowledge of a recent purchase in my name please let me know as a matter of urgency as it would be fraudulent and I need to know that.”

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Posted 6 years ago

Hi Christine, Thank you for your feedback. I have sent you an email regarding this matter. It appears the automated review email classed your purchase 1 year ago as a 'recent' purchase which explains why you received the email. Best wishes, Ricky

Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“The watch is exactly what you would expect from a Raymond Weil timepiece, simply outstanding. The watch even looks better than it does in the pictures and to cap it all, it arrived the next morning after I placed my order.”

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Posted 6 years ago

“Found purchase easy and straight forward however found delivery service not straight forward and not user friendly when chasing up ETA of product.”

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Posted 6 years ago

“Excellent time pieces and customer service. Can't fault Raymond Weil!”

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Posted 6 years ago

“Very helpful in finding correct website. Website easy to follow. Telephone query about delivery dealt with politely and speedily. Watch arrived promptly, well packaged and nicely presented. My wife was very pleased with her birthday present”

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Posted 6 years ago

“It took a long time to repair/replace my daughters faulty watch.”

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Posted 6 years ago

“Hi I ordered the watch on line but got no delivery information and to my horror your FAQ sessions intimates you don't sell on the internet had I been conned? I sent 2 questions from your web site and have had no response - no one is monitoring these questions”

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Posted 6 years ago

Hi Nigel, Thank you for your honest review. I have sent you an email to discuss this matter further. Many thanks Ricky Raymond Weil UK

Posted 6 years ago

Raymond Weil is rated 4.3 based on 103 reviews