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RebusFarm GmbH Reviews

4.6 Rating 204 Reviews
83 %
of reviewers recommend RebusFarm GmbH
4.6
Based on 204 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read RebusFarm GmbH Reviews
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Phone:

221 67782940

Email:

marketing@rebusfarm.net

Location:

16, Montanusstr.,
Leverkusen
Leverkusen
51373

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RebusFarm GmbH 1 star review on 6th December 2023
Anonymous
RebusFarm GmbH 5 star review on 28th November 2022
Anonymous
RebusFarm GmbH 5 star review on 21st November 2022
Sergi A
RebusFarm GmbH 5 star review on 10th November 2022
Miguel
RebusFarm GmbH 5 star review on 9th February 2017
Franziska Pohlmann
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
Anonymous
Anonymous  // 01/01/2019
I have been using this ridiculous service for about 4 years now and it has been a downward slope ever since - The service gets WORSE each day! I am finally leaving! I will advise the Rebus team to focus more on getting their system to work rather than investing heavily in retarded adverts and render campaigns. It is very disappointing if I have to hold my breath each time I want to upload or download a project, 95% of the time it NEVER works! Don't get me wrong I do not have a problem with their pricing or anything as I am more than happy to pay for good service but it really DOES NOT work. Terrible Terrible Terrible service! It has wasted my time and resources for as long as I can remember... I am moving to Renderro and I already use vray cloud for my 3dmax renders, if vray ever comes to blender I am definitely moving to them. Save yourself the time and heartache and find another service, I was so pained I had to literally search for "Rebus review" on google because I felt the innate need to save a life! Stay away from this ridiculous render farm!
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Posted 2 years ago
Best render farm out there!
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Posted 2 years ago
Terrible service....! Look for alternative and do not waste your time. It would take less time with any crappy computer you may have. Pricing system is a theft. Same jobs, different prices. Many duplicated jobs without reason. They will tell you is because (your connection, try again, server busy at the moment, ....)
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Posted 2 years ago
WORST! Endless loading in control center. Project queue in 8 hours and still didn't render. Unreliable
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Posted 2 years ago
Repeated attempts to upload scenes with different errors thrown each time. Support not very helpful with a take it or leave it attitude. Shame because the plug-in’s integration is otherwise good with renders mapped directly back to source. But overall the hassle of getting anything useful out of Rebus far outweighs any other benefits. Now using iRender with zero issues. It’s not a farm as such but what it does offer works very well.
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Posted 2 years ago
I started rendering with RebusFarm about 5 years ago. They never let me down and helped me make every deadline. I can highly recommend their service and their support is top-notch!
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Posted 2 years ago
They decided to change their data center servers over night. Nothing is working not even able to download the files that were rendered. When I manage to download they had errors and were all corrupted. They have a greedy management that all they care is MONEY and profit. It was working fine for 3 months but the last month got progressively worse and worse to the DISASTER LEVEL. People are choosing renders farm due to deadlines not to drop thousands of dollars. I WOULD NOT RERCCOMAND THIS COMPANY AT ALL !!!
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Posted 2 years ago
I had trouble uploading and rendering C4D scene but the customer service solved the problem really quickly ! So far it's a great render farm in my opinion.
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Posted 2 years ago
I've used Rebusfarm 2 times now and both times its been a very stressful and counterproductive process. There 3dsmax plugin makes it almost impossible to upload a file to there render farm, I had to uninstall all other render engines apart from Corona to get this to work. There server side GUI is broken where you dont get any visual feedback on the renders being produced. You also get very little information about the submitted job once its uploaded. This means its practically impossible to flag a mistake until its to late. It's a win for Rebus as you have to pay again, makes me wonder if its designed this way deliberately. Support is a waste of time. Generally, a very bad experience and would not recommend, and they are the most expensive to boot.
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Posted 3 years ago
Any render farm must have knowledgeable TDs and wranglers on duty at least a couple of hours a day to deal with technical issues. This is a MUST for any production, and Rebus lacks this fundamental necessity. Add poor customer service and communications to the above, and you will have my experience with them in a nutshell. The extend of their inability to understand and fix anything was evident when I brought this up in postmortem, they just said it will make THEM HAPPY if I change my mind and use their services!
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Posted 3 years ago
Terrible service and not supportive customer service. They decide your priority and distribute your jobs in several servers randomly with delays and extremely long renderings as a result. Save for a year and buy your own server. Reviews.io will share your personal details with the company your are actually reviewing. Good luck!
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Posted 3 years ago
This is my first time using a Render Farm, I have several friends who have recommended RebusFarm to me and recently I had a very big deadline and they saved my life. I was amazed at how easy it was to use. On top of everything, the customer service is excellent!
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Posted 3 years ago
Submitted a large animation project to render with Rebus and the process was error strewn from start to finish. I submitted a test run a month beforehand to solve any potential issues and spent a couple of days troubleshooting to find solutions. Once this had been resolved I submitted the actual job and the same errors came up. The support staff were helpful but again two further days of trouble shooting ensued as they could not remember the solution to the error. Second time round they could not rectify the error so I signed up with GarageFarm and the project uploaded within the hour and had already processed 75 frames with no errors, before I had even got a reply from Rebus. Rebus refused to refund the money for the tests, even though they failed to render the project due to a fault at their end in the upload process.
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Posted 3 years ago
their app never works, IT is "always" on the problem - and they're refusing to refund our money until they solve the problem!!!. NEVER AGAIN
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Posted 3 years ago
I wish I could leave less stars. Make sure you don't cancel any jobs in the queue or they wont refund your money, even though their system is the one making mistakes. I would not recommend using this render farm. I would rather sit and watch my machine chew through every frame of a render than give them another cent.
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Posted 3 years ago
very good suport! aways prepared to help
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Posted 3 years ago
Best customer service on the planet
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Posted 3 years ago
Thank you very much!
Posted 3 years ago
I was struggling with some displayed errors in a project that I was supposed to deliver, so I start a live chat for support and in a matter of seconds they helped me to fix the problems and continue my work, THANKS!
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Posted 3 years ago
You are very welcome!! Thank you very much for your review! We appreciate it a lot!
Posted 3 years ago
Very easy to use, not to say - surprisingly easy to use. Customer service is perfect.
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Posted 3 years ago
Hi Omry, Thank you so much for your feedback! We appreciate it a lot!
Posted 3 years ago
Quick, friendly, patient, knowledgeable.......Lifesaving
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Posted 3 years ago
Hi Ivo, Thank you very much! We appreciate your feedback a lot!
Posted 3 years ago
RebusFarm GmbH is rated 4.6 based on 204 reviews