Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.10

4.1 Rating 2,085 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my opinion RLD are not value for money. I had a package bought for me at nearly £200, for a 2 night stay with meal. I spent hours trying to find anywhere in the UK that was acceptable at our price, without success. The places I found were sub standard cheapies and the areas I wanted to visit had no coverage. We eventually paid nearly the same again in cash to top up our voucher and get a 2 night stay with "luxury meal" What we got was a restricted menu as we were RLD customers, seated outside the restaurant, which was closed on our night , in the bar/reception area ! some luxury, we really were second class customers in their eyes. I have of course complained to RLD, but no response to date. Buyer Beware!”

Helpful Report

Posted 2 years ago

“I have had a 100% unsatisfactory experience of RLD. The voucher proves impossible to redeem. A series of phone numbers are given which prove unobtainable. A complaint led to an eventual reply giving a number to ring but once more this number is an unobtainable number. I would caution anyone against booking with RLD”

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Posted 2 years ago

“Very easy quick delivery”

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Posted 2 years ago

“Upgraded to a different day and had to pay an extra £25. This has been taken out of our bank twice. Obviously mistakes happen but contacting them, either by phone or online just seems impossible. I think the relatively good reviews for RLD on here say as much about trustpilot as they do RLD.”

Helpful Report

Posted 2 years ago

“I compared Red Letter Days to other web sites and found them to be competitively priced with a good choice of the experience that I wanted. The ordering process was simle and the gift voucher arrived in the time span, as promised. The person I bought the experience for is yet to redeem the voucher and I hope that that process will be as easy to complete.”

Helpful Report

Posted 2 years ago

“Bought the afternoon tea for two with the spa and one treatment for two package. This was purchased under the belief it was a one day experience but they are two separate experiences. The recipient liked this because she got two experiences with different people. However, when I booked the spa at one of the options I was told that I had to pay extra for the treatment that was included in the package. When I raised this with red letter days they said that the external companies were able to change what they offered with the voucher? So be aware, and I’m sure it says it in the minischule small print that nobody reads, that when you purchase a voucher that you may not get what you pay for. Will not purchase from here again.”

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Posted 2 years ago

“Easy to order & cheaper than other companies for the same cruise . The voucher has come quickly in a nice folder”

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Posted 2 years ago

“Impressed with how easy to search net for what l was looking for. Found gift / voucher and very straight forward to complete and after placing order arrived within 48 hours nice gift box. My disappointment was l couldn't ring anyone to ask questions as no longer a provide phone service 🤔😩”

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Posted 2 years ago

“Great experience gifts! Highly recommend. Experience gifts are also eco friendly - no waste and great experiences had. Thank you!”

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Posted 2 years ago

“Bought as a raffle prize for later this month, delivery very quick, sure the recipient will enjoy the steam rail trip.”

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Posted 2 years ago

“Purchased for a 40th present”

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Posted 2 years ago

“A nice and simple website to use . Bought a driving experience for my 14 year old nephew as he is now getting to an age it is hard to think of things to buy for him . Really happy with it and reasonably priced . Certificate arrived in a couple of days .”

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Posted 2 years ago

“I have bought it for a present so he hasn’t received it yet, delivery was quick, the gift box it came in looks great and I’m sure he will really enjoy it when he receives it, the experience looks fab”

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Posted 2 years ago

“ripped off”

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Posted 2 years ago

“I was very impressed with the red letter gift that I purchased for my son will definitely use again how it is presented looks amazing”

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Posted 2 years ago

“I was really happy with my order . I would definitely use red letter days again .”

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Posted 2 years ago

“It was easy to place my request and it arrived quicker than expected.”

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Posted 2 years ago

“It was our wedding anniversary and this special occasion was perfect at the Thornbury Castle Exceptional food and definitely worth the visit & great price considering top class food at the fine dining establishment The head of the food and beverage Franchises the French man was so obliging and very attentive Couldn’t do enough for us and gave us a tour of the castle as-well A wonderful venue for a extra special occasion Also Pedro the head waiter was very friendly and professional member of staff”

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Posted 2 years ago

“Quick and easy process even for a dinosaur like myself. Have a large family and these make perfect gifts for the wide-rang of age groups I have. Use them all the time .”

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Posted 2 years ago

“Very easy to use and quick service”

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Posted 2 years ago

Red Letter Days is rated 4.1 based on 2,085 reviews