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Red Letter Days Reviews

4.1 Rating 2,085 Reviews
78 %
of reviewers recommend Red Letter Days
4.1
Based on 2,085 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Red Letter Days Reviews

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024
A
Red Letter Days 1 star review on 18th April 2024
A
Anonymous
Anonymous  // 01/01/2019
Great and helpful service
Helpful Report
Posted 2 years ago
Easy to order. Bought as a gift but disappointed I could not track the delivery after saying i could as didn't work.
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Posted 2 years ago
It's easy to search up an experience you are interested in and there were various options to choose from. I purchased Go Ape Treetop Adventure Plus for 2 people. The confirmation email came through straight away and when we were ready to use the voucher, we followed the instructions and received the booking code. Everything was there and phone number to call direct to book. I haven't had to return, ask for a refund or receive the gift via post so I am unable to comment on those elements . I know I would definitely book with Red Letter Days again.
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Posted 2 years ago
Choice of activities and original experiences is superb. Very easy to view choices and filter as required. Best aspect is that the voucher is fully flexible and can be exchanged or extended if the activity or dates chosen are not suitable. Great value , arrived quickly and even includes a choice of gift presentation if required.
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Posted 2 years ago
Price, variety, ease to book and view the receipt/voucher
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Posted 2 years ago
Bought as a gift for my Grandson's birthday. Delivered as promised.
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Posted 2 years ago
Great, easy to navigate website. Speedy delivery next day. Lovely packaging that makes the gift feel special.
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Posted 2 years ago
Excellent service,great communication I am really happy with everything
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Posted 2 years ago
Trying to use the voucher is a pain Doesn't work online
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Posted 2 years ago
If you want to or need to speak to a live person dont deal with this company. If you want a live chat via their web site it does not exist. Considering their web site advises you to phone if you have a problem. Wish I had never been given this voucher.
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Posted 2 years ago
Ordered Wednesday afternoon and it arrived by 8am Thursday morning and recipient was very excited with his gift voucher (Driving the Batmobile).
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Posted 2 years ago
Great service, prompt & good value.
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Posted 2 years ago
My first time of actually buying a voucher,which was the 2n deal at a Village hotel..only to find that you can only use at a few of them! This was to be a birthday present. In a "quandary" at the moment. Details of where you can stay should be listed.. before voucher purchased.
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Posted 2 years ago
Changed and upgraded Quadruple Supercar Blast to the Two Night Inviting Break with Dinner for Two. This experience indicated that the Village Hotel was on the list for Glasgow. (Using the map on 'your' website page). Once we purchased the Two Night Inviting Break with Dinner for Two voucher, the Village Hotel in Glasgow isn't available. Even selecting random dates to see if this hotel is available shows that this hotel is never available. A bit 'misleading' no matter how you read the 'Terms and Conditions'
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Posted 2 years ago
I ordered the gift on Saturday and still haven’t received it.
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Posted 2 years ago
Was given rld by my sister's after reading what was on offer and the extra cost I've dumped the rubbish in the bin where it belongs
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Posted 2 years ago
Ordered our gift through the easy to navigate website & the gift was delivered as promised.
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Posted 2 years ago
We went to afternoon tea in a dome at Kensington gardens. Booked 5months in advance to be told they had over booked and we would Have to sit outside or inside in restaurant. I booked for my mum And this was not the experience we wanted!!
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Posted 2 years ago
I have tried to call them on three occasions and held for +20mins each time at position No2 . I' not going to bother. Their loss of over £700 of vouchers at Silverstone
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Posted 2 years ago
Easy to use and book our half term treat. Work buddy had her treat invite quicker than expected but hey ho here we go!
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Posted 2 years ago
Red Letter Days is rated 4.1 based on 2,085 reviews