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Red Letter Days Reviews

4.1 Rating 2,082 Reviews
A-
Happiness Grade
Read Red Letter Days Reviews
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Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill

A-

Customer Service - Good

82.47%
Industry Average
Red letter themselves offer a great service but bit concerned with the companies. Could not attend a gift bought for us because of health reasons, so changed it to an afternoon tea but when called to book had attitude and could not book us in till end of September from beginning of August. I realise it was a booking team but got the impression, as it was Red letter, you can wait.!
posted 2 years ago - marion chapman
Very efficient service and good selection of gift ideas arrived promptly and I’ll use again and recommend to friends!
posted 2 years ago - Anonymous
I was just scanning through some possible Red Letter Days but did not have chance to book anything. The next day I received a 15% voucher for one of the events I had been looking at. What an excellent deal so I went ahead and booked. The voucher arrived sooner than claimed. Wonderful service
posted 2 years ago - Anonymous
Prompt service and easy to follow website.
posted 2 years ago - Anonymous
Easy to arrange online. From looking for the right experience to finally booking. Great service 👍👍👍
posted 2 years ago - Steve Ducker
Bought this for an end of term present for the teacher I work with. When I gave it to her she was over the moon and surprised. Great customer service, arrived within 3 days. Good value for the price of a hop on, hop off boat trip in London.
posted 2 years ago - Jane H
Saw an experience on line which I ordered for a family member and ordering was straightforward and the experience card arrived within 2 days. Excellent service which is greatly appreciated
posted 2 years ago - Mary
Found what i wanted and ordered it, was delivered within a day or two, very good service and in a nice presentation box as its a gift
posted 2 years ago - Andrew Tink
Very good company and great customer service. Highly recommend to everyone.
posted 2 years ago - Anonymous
Bought an afternoon tea for 4 not noticing it was for a family of 4. Needed to cancel and book 2 vouchers for tea for 2. Contacted Red Letter Days via Live Chat and they sorted it all out for me. Excellent Customer Service from Arjun. The afternoon really at the Townhouse Chester was excellent also with homemade sausage roll and wraps to go with the sandwiches. Cakes were all very tasty even the scone was good.
posted 2 years ago - Bill