Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.10

4.1 Rating 2,085 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website allowed me to purchase a voucher for an activity that didn’t actually exist at the venue you had listed. Full refund requested and given but 1 very disappointed little boy!”

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Posted 5 years ago

“Amazing choice and service - letter arrived within a day of booking online and the presentation of the voucher is perfect. Ideal Christmas present!”

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Posted 5 years ago

“Have used this site numerous times, easy to use, and understand, always find a discount code and quick delivery too! Will use again and recommend to others :)”

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Posted 5 years ago

“Delivered very quickly will be using in the summer of 2020 i don’t anticipate any problems when I book as I’ve done the experience days out before.”

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Posted 5 years ago

“Very fast delivery and packaging looks very nice. Hope the experience is as good.”

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Posted 5 years ago

“Really fast delivery, and beautifully packaged.”

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Posted 5 years ago

“Extremely disappointed with service at Prezzo Stowmarket. The staff gave us the wrong menu to choose from to start with, the chief hadnt turned up, once we ordered our starter took over an hour to serve. My husband got up and was asked do you the bill...his reply was no my dinner...some 2 hours after arriving. Main arrived had to get our own cutlery, food bland served on cold plates. We decided to take our desert home couldn't wait another hour. An extremely disappointing evening considering we where celebrating my husbands birthday.. Service not good ...not the customers fault if the staff dont turn up!!”

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Posted 5 years ago

“Great service as always,delivery time excellent as recieved in 2days.Goods as discription and undamaged.I have never had to return goods or ask for a refund.I would recommend this way of ordering goods for many occasions .A happy and satisfied customer.”

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Posted 5 years ago

“Ordered one day received the next, excellent service”

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Posted 5 years ago

“Very easy to use the website Great selection of options Recieved the voucher within 4 days. Would use again”

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Posted 5 years ago

“Beware of this scam company. Beginning with the nightmare of wasting all the time trying to redeem the voucher which would not work, hoping that you give up and don't use it in the end. Terrible customer service. Oh and because I have cash credit (my damn money that was paid in to their accounts before) I cannot use their black friday 25% off discounts and had to pay full price. This is how this scam company treats their returning customers. Never again.”

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Posted 5 years ago

“Have used Red Letter before and it doesn't disappoint. The biggest surprise was opting for the deluxe gift box. It was great quality and makes the present look significantly more exciting”

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Posted 5 years ago

“Very easy to use website. Lovely choice of hotels (Mystery weekend). Red letter arrived promptly- although not red :-) . Only 4 stars as receiver of gift hasn't attended as yet.”

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Posted 5 years ago

“Ordered Sunday morning, arrived Tuesday morning, excellent delivery service. Cannot comment on the experiences as they are Christmas presents, but so far so good.”

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Posted 5 years ago

“Clear information about the event, clear booking instructions and prompt delivery of the Red Letter. I can't speak of the veracity of the event description as it has not yet been experienced.”

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Posted 5 years ago

“Excellent idea for a Christmas gift, perfect for the people who have everything”

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Posted 5 years ago

“Very positive and helpful when I had a query.”

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Posted 5 years ago

“Ordered morning of Monday and received all documentation following day in normal post.”

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Posted 5 years ago

“Easy to order and voucher pack arrived quickly. I have bought this as a birthday gift for someone else so it won't be used until sometime in 2020”

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Posted 5 years ago

“My partner and I were very disappointed that the occasion we bought was not even available when we got there. We contacted customer service but have never had a response. We understood the company was in administration. We have never got our money back. In answer to the questions below: no response,at all and no money refunded.”

Helpful Report

Posted 5 years ago

Red Letter Days is rated 4.1 based on 2,085 reviews