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Red Original Reviews

4.9 Rating 2,347 Reviews
98 %
of reviewers recommend Red Original
4.9
Based on 2,347 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Red Original Reviews
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Phone:

01803 896847

Email:

team@red-original.com

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Anonymous
Anonymous  // 01/01/2019
Purchased 2 Airbelt PFD along with 2 Roll top dry bags for our new found love of SUP . Service was excellent, and although not needed the PFD to date on a dry run quality is really good .
Helpful Report
Posted 4 years ago
The dry bag is a great product and was delivered very quickly.
Helpful Report
Posted 4 years ago
The Board is truly amazing to play on, and as over 60’s taking up paddle boarding well balanced and easily inflated. The support and practical tips given on the website have been invaluable to reinforce good practice on the water. Weather permitting we go out on the lake 2/3 times a week! Using the website to order essential accessories has been simple with quick delivery and the follow up email makes it feel very personal.
Helpful Report
Posted 4 years ago
great products, fantastic customer service - love it! Recently ordered silent air remover, water proof much and 60 L bag to complement my 10'6 ride, very happy with all!
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Posted 4 years ago
High quality product and arrived quickly!
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Posted 4 years ago
Excellent quality, very happy with the products I’ve purchased. Great service and price point. Will definitely buy from you again
Helpful Report
Posted 4 years ago
Excellent customer service, items delivered super fast. Quality of garments is outstanding
Helpful Report
Posted 4 years ago
I love my toweling change robe. Took it to the Lido for the first time and it was excellent especially as there are no changing facilities open at the moment. I am looking forward to taking it to the beach too! Ordering and delivery process worked very well.
Helpful Report
Posted 4 years ago
Next day delivery and great email communication in advance of the product's arrival- thank you!
Helpful Report
Posted 4 years ago
I have the 10.6 board, PFD and deck bag. The board is 10/10, so rigid but at such a slim profile compared to mid market boards, and reflected in performance and stability, rides so smooth in good conditions, and tackles chop and wind really well, great tracking. All friends who borrowed it had the same feedback. Stow bag, silent air remover, paddle, titan pump, PFD and deck bag all to the same top end design quality and execution, plus excellent customer service. Couldn't recommend more, I will probably invest in an additional 10.8 board for family expeditions. If you are on the fence, I hope this helped you make the right decision ;)
Helpful Report
Posted 4 years ago
I love my Red Paddle Boards! For the last 5 years the boards have provided countless hours of fun and relaxation. I can feel confident that my board is tough and will withstand bumps and dings, because it is crafted so finely. I just bought the deck bag, but haven't had a chance to use it yet. But in checking it out, it looks awesome!
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Posted 4 years ago
The personal touch from the team at Red add a new level of excellence to their products. Friendly staff, personal mails and top class products. Super news all around. David
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Posted 4 years ago
Great cool bag - very functional and stylish
Helpful Report
Posted 4 years ago
Fantastic customer service. My order was followed up with a personal email. I was able to send a photo to check the fit and get straight on and use it without worrying whether it needed to be sent back for the bigger size.
Helpful Report
Posted 4 years ago
I call this customer relationship management. I've ordered the products on Sunday afternoon and I got it on the following Tuesday. Excellent communication, awesome products. Red rules!
Helpful Report
Posted 4 years ago
Great service, very quick delivery. Products are great quality.
Helpful Report
Posted 4 years ago
I recently purchased a Red Paddle compact SUP and soon followed up with an order for the silent air remover and car adaptor. Great service and the items arrived quickly. Very impressed with Red Paddle and the quality of the products.
Helpful Report
Posted 4 years ago
Top Qualität und Design
Helpful Report
Posted 4 years ago
I already own two Red SUPs and was looking for replacement elastic cord - ended up buying a water bottle, microfibre towel and active jacket - all are brilliant. Quick delivery and excellent customer service.
Helpful Report
Posted 4 years ago
The Red Paddle Team members were extremely helpful when I was struggling with a universal valve adaptor to pump up my board with a compressor. I decided to try a Red Paddle brand adaptor but it was unavailable online in Canada. When I ordered one from the UK it was here within less than a week - super fast shipping service! I'm loving Red Paddle's customer service.
Helpful Report
Posted 4 years ago
Red Original is rated 4.9 based on 2,347 reviews