Red Original Reviews

Name: Red Original
Rating: 4.88

4.9 Rating 2,347 Reviews

98 %

of reviewers recommend Red Original

4.9

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01803 896847

Email:

team@red-original.com

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Red Original 5 star review on 11th April 2022

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, good packaging and quick delivery.”

Helpful Report

Posted 3 years ago

“Amazing product fantastic service”

Red Original 5 star review on 22nd January 2021

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Posted 3 years ago

“I have a Sport 11"3' 2021 and a few accessories . Red were helpful in during the process of SUP selection. Where they really shine is with genuine customer support. Sending emails, asking questions, are always picked up by the team. The reply can come from the wider international team but if needed, they will localise it, to give a more specific answer. For me, I have had great support from the UK Team. when I queried a recent issue with an accessory they listened carefully, and worked with me. At all times they made me feel valued. You do feel part of a community buying into red. They say customer service is important and they really do mean that :)”

Helpful Report

Posted 3 years ago

“Chuffed to bits with my robe. At the time there wasn’t any in stock so I filled out the online form, got an email to say it was in, purchased it before 2pm and it was on my doorstep the following day! The whole experience was fabulous! Thank you.”

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Posted 3 years ago

“I bought a pro change robe for my partner who is a year round open water swimmer, she adores it and started wearing it even when she wasn't going for a swim”

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Posted 3 years ago

“Love my changing robe. Super cosy and warm.”

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Posted 3 years ago

“Lovely product, excellent service”

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Posted 3 years ago

“I received my women's pro changing robe within 3 days of ordering despite Brexit- I'm in the Republic of Ireland. The robe is exactly as described on the website. The level of cosiness post swim is superb I wanted to wear it all day. I use it for getting changed post winter swimming, rain, hail or shine but I can see myself using it year round for extra comfort. I really did find my body temp returned to normal faster when I used the robe. The robe also looks great on. You won't t be disappointed.”

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Posted 3 years ago

“I love my Red Original coat, I swim in the Irish Sea everyday and it’s made such a difference to me. I warm up really quickly now! So cosy, soft, warm and stylish. Thank you Red Original. I would highly recommend it!”

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Posted 3 years ago

“Hi. Great service and great product. Service in terms of short shipping times and getting quick answers. I only hope the return shipment will be processed soon. Alex and Ross thanks”

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Posted 3 years ago

“Very happy with the speed of postage the correspondence and the service in general.”

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Posted 3 years ago

“Buena calidad .”

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Posted 3 years ago

“Bought as a gift which was very well received. The useability of the website was very good and the delivery was trouble-free. The robe has not been worn for swimming yet as we are in lockdown.”

Helpful Report

Posted 3 years ago

“A fantastic brand with customer and quality at its heart. Customer service was second to none over the phone, thanks Ross for all your help and for remembering me when I called back later with more questions!”

Red Original 5 star review on 18th January 2021

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Posted 3 years ago

“Like the company. Local, ethical, selling good gear that lasts!”

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Posted 3 years ago

“Like Red products, easy to order from the website”

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Posted 3 years ago

“Looks amazing, packs smaller than other robes. Makes it much easier to pack in camper.”

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Posted 3 years ago

“Lovely and warm and easy to use. Covers everything If possible i could recommend the following features: * red piping could be reflective/luminescent * Internal pocket”

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Posted 3 years ago

“Fabulous communication & fast delivery.”

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Posted 3 years ago

“Really happy with my Red Original changing robe, it fits well and does it’s job well. I use it now for going to and from my swims, it is very cozy and certainly helps with the post swim warm up.”

Helpful Report

Posted 3 years ago

Red Original is rated 4.9 based on 2,347 reviews