Red Original Reviews

Name: Red Original
Rating: 4.88

4.9 Rating 2,347 Reviews

98 %

of reviewers recommend Red Original

4.9

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01803 896847

Email:

team@red-original.com

Write Your review

Tell us how Red Original made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Red Original 5 star review on 11th April 2022

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impeccable service. Help when I needed it and the products I ordered were top quality. I shall be ordering more and I’m sure I will receive the same five star treatment 😊”

Helpful Report

Posted 5 years ago

“The online ordering experience was good and the company provided a quality product, packaged well and delivered on time.”

Helpful Report

Posted 5 years ago

“Super Equipment, one thing better than the other. It has its price but the quality is outstanding. Most SUP companies focus on boards only, Red has the entire paddling experience in focus.”

Helpful Report

Posted 5 years ago

“First time ordering and very happy. Big fan of the personal touch email after the order. I bought my iSUP from another company and was not impressed with the lack of gratitude/communication but very impressed with RED, even on a small order. Dying to order the deck bag - if you want to send me a nice discount code 😉”

Helpful Report

Posted 5 years ago

“Very good product and does all its needs too be be good value.”

Helpful Report

Posted 5 years ago

“great staff”

Helpful Report

Posted 5 years ago

“Best equipment ever!”

Helpful Report

Posted 5 years ago

“Great quality products that are practical with a slick design. Always prompt admiring glances and positive comments!”

Helpful Report

Posted 5 years ago

“Useful products as a good price”

Helpful Report

Posted 5 years ago

“What can I say besides I am 100% satisfied with the product and my choice? that I could become a Red ambassador ;-)”

Red Original 5 star review on 28th October 2019

Helpful Report

Posted 5 years ago

“Easy ordering, great products and awesome customer service. Delivery was quick as well, winner all round”

Helpful Report

Posted 5 years ago

“Very pleased with the excellent products and service. The ONLY issue we have is the condition the parcel arrived in, which we know isn't directly your fault, but it's letting you down. We have had four parcels delivered by DPD and three have been badly damaged, including the recent one from yourselves. We were lucky that the goods were intact but it makes us reluctant to order the boards and other kit on our wish list. We would rather collect them from you or a supplier, than take the risk. (photo's available if it helps you)”

Helpful Report

Posted 5 years ago

Hi Tony, glad that you love the products and our service, we hope you have a lot of adventures with them. Sorry to hear about the packages turning up damage. I will mention this to the team to see if we can improve the quality of the boxes so it reduces the likelihood of the courier damaging this on route. I hope the experience of using DPD has not put you off, we have tried various other courtiers and actually get the best service with them. You are always welcome to come to our head quarters to pick up product or see the range or visit one of our amazing retailers who also offer a fantastic service. Kind regards Luke

Posted 5 years ago

“Seems like a good company. This ism 1st purchase with them...”

Helpful Report

Posted 5 years ago

“excellent gift for my partner, one happy girl!!!!”

Helpful Report

Posted 5 years ago

“Ordering from Red Original was easy and straightforward. I was kept informed throughout the entire delivery process and their website told me everything I needed to know about the product to make an informed decision when placing my purchase.”

Red Original 5 star review on 15th October 2019

Helpful Report

Posted 5 years ago

“I found ordering very simple, I was impressed with the speed my order was delivered in & the packaging. I haven’t yet used the bottle for anything heated so am unable to comment regarding how long it stays hot-it’s labelled as 12 hours 😁”

Helpful Report

Posted 5 years ago

“Great customer service and top quality product. Having the ability to pay with Klarna over 3 months is a winner too!”

Helpful Report

Posted 5 years ago

“Brilliant bag and great quality, Bought two red water bottles and really good fit in pouches, highly recommended.”

Helpful Report

Posted 5 years ago

“This company is awesome. They provide a top quality service and top quality products. I have bought two 12'6'' Voyager boards, a couple of the changing robes, a lock, 30litre cool bag and a deck bag. The gear not only functions well, but also looks cool and feels of premium quality. I have not been so excited about a "thing" since I got my first bike when I was 8! The service is superb, I mistakenly ordered two medium size changing robes from the online store, I emailed Red Original and Luke offered to bring to my home (he lives in the same city as me) two large robes in exchange for the two mediums, if the order could not be changed before dispatch. The order was changed, sparing Luke a trip to my home, but I appreciated that he was prepared to go out of his way for me. I've been out on the water with my wife and we had a great time. After registering our boards, we now have access to The "Club House" area of their website and I love it, I recommend checking it out.”

Helpful Report

Posted 5 years ago

“I received my stainless steel flask today and I'm really pleased the flask is top quality really sturdy well made it would definitely recommend this product”

Helpful Report

Posted 5 years ago

Red Original is rated 4.9 based on 2,347 reviews