Red Original Reviews

Name: Red Original
Rating: 4.88

4.9 Rating 2,347 Reviews

98 %

of reviewers recommend Red Original

4.9

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01803 896847

Email:

team@red-original.com

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Red Original 5 star review on 11th April 2022

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a Red Original paddle board and dry robe and couldn't be happier with both, they are so well designed and durable.”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Fabulous quality! Daughter is delighted with it and the colour just so vibrant too.”

Red Original 5 star review on 8th June 2021

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Posted 3 years ago

“Quality products at affordable prices, excellent customer service and fast delivery.”

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Posted 3 years ago

“The products from Red Paddle Co convince in every respect through their excellent quality. Whether SUP, life jacket or bags, the quality is perfect and the price is justified. The delivery to Germany took place within 2 days.”

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Posted 3 years ago

“Good quality garments, excellent service”

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Posted 3 years ago

“I'm amazed of the quality of Red Paddle. I'm really enjoying supping this summer!”

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Posted 3 years ago

“Excellent item excellent product and also an excellent price”

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Posted 3 years ago

“Robe is fantastic delivery couldn't have been quicker I'm a very pleased customer.”

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Posted 3 years ago

“Easy to purchase from website”

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Posted 3 years ago

“You helped me locate a retailer close to me, and with inventory. Excellent primary product. Great accessories. I got my board and my accessories very quickly even though you're thousands of kilometres away!”

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Posted 3 years ago

“Fast delivery and product is as advertised. No surprises. Not dealt with after sales so can’t comment on that aspect. Would be nice if they catered for a S adult size, and made the robes a bit longer for those extra chilly days.”

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Posted 3 years ago

“The quality and design of red original products are excellent. Every item we buy from clothing to equipment is made to the highest standard.”

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Posted 3 years ago

“Some items are a hit and a miss, such as the changing robes, but the bags cooler have been good so far.”

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Posted 3 years ago

“The SUP deck bag arrived within the specified delivery window ans the product was in mint condition. Easy to follow instructions. Would definitely order from from RED again.”

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Posted 3 years ago

“Quality materials and great design.”

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Posted 3 years ago

“Ordered the towelling robe. Super thick and really warm. Excellent quality. Was looking for a summer thin changing robe so am switching for the microfibre version as already have a winter robe. Great customer service from Red as usual”

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Posted 3 years ago

“Love red original - simply the best for quality equipment for paddle boarding. Outstanding quality and design.”

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Posted 3 years ago

“Quality & functionality”

Red Original 5 star review on 4th June 2021

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Posted 3 years ago

“I recently bought my 2nd board from RED. I'm impressed with the durability of their boards and have recommended them to several of my friends and others who I have talked to about the RED boards. Communication has been really good until just recently. They were very good about helping me purchase a board cover from their international site. However, I forgot to enter a promotional code to get a 10% discount. I have sent 2 emails explaining this and suggesting a remedy, but since getting my money, I haven't gotten any response to my emails. Very disappointing. I also have a problem with their new bungee system that I have asked them about and haven't gotten any response to that problem either. This was a 5 star company as long as all I had was praise for them. Now that I'm having problems they have gone silent.”

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Posted 3 years ago

Hi Charles, Apologies that your emails have not been responded to, I have just checked our ticketing system and can see this was assigned to the US team and has been sat open for a few days so apologies that you have not had a response. My Colleague Alex should be in touch shortly via the phone to discuss everything and try and resolve your issues. Kind regards Luke

Posted 3 years ago

Red Original is rated 4.9 based on 2,347 reviews