“Ordered a first aid course for two of my staff a month ago. Still no course details sent despite me chasing Reed and the supplier. Reed now say that the refund is at the option of the supplier who have not satisfied their end of the arrangement.”
“I would like to show my appreciation to Robyn Wollard from Reed in Ipswich. Robyn helped me to prepare for an interview I have next Monday. Having spent time chatting with Robyn, I feel equipped with all I need to be the best I am able to be.
I wish to thank Robyn for her advice and guidance; she really is the most able and professional person, equipping a candidate with all she needs to make positive progress.
What an exceptional and wonderful service!
Thank you.”
“I would like to award Robyn Wollard from Reed in Ipswich a 5 star Google Review.
Robyn from Ipswich Reed has been assisting me with numerous vacancies that we have. Her communication skills are outstanding, always updating and communicating on a regular basis with regards to finding a perfect match.
I would highly recommend Robyn for her professionalism and always going the extra mile in order to fulfil our requests.
I would have no hesitation in recommending Robyn to assist and help other Organisations.”
“SCAMMERS,I NEED MY MONEY BACK YOU THEIVES, IMMEDIATELY AFTER YOU REMOVED MONEY FROM MY ACCOUNT ,YOU SAID I HAD NOT PURCHASED ,YET YOU DEDUCTED THE MONEY FOR 4 COURSES,I NEED MY MONEY ,WWW.REED.CO.UK,YOU SCAMMERS.”
“In spite of payment for paid courses, The Course Completion Certificates from REED contains neither signature nor certificate number on it...... then what is the use of gaining that certificate.... any credibility for the certificate !!!”
“Total waste of space. Contacted me about an opportunity. Got me to rewrite my cv as an urgent matter then never answered any emails or phone calls again. Avoid like the plague.”
“Was chucked off the course, Reed said I wasn’t on this course, I sent them proof of payment since I’d already started the course. They then sent me logon details global Ed link which sent me a password as I couldn’t logon the PW was sex my perv is disgusting. Also wasn’t informed on booking that the certificate is almost £200 I’ve unsubscribed even tho I’ll lose my £ for the course as definitely do not trust this company”
“I have had dealings with Reed over the years since 2006
Have been an agency worker for Reed since June 2018
We are all only human and mistakes are sometimes made when the pressure is on
I have found generally found Reed Consultants to be fair, open, willing and able to deal with any issues that come up sympathetically and swiftly
They care about their workers and try to ensure that shifts work for them
Course wise have taken several courses at bargain price of £10 or £12 or £20 - many are offered free
What is not to like”
“I enjoyed the service and experience that I had at Reeds today when doing a new plan it was made simple and easy for me. Delmarcus did an excellent job and provided an authentic customer experience for me! I will be back.”
“Awful agency, looking for some basic admin work, Reed kept passing my cv over to hospitality section as I have experience in that. Keep away from them is all I can say.”
“Really impressed with Gilda’s professionalism, determination and drive to help me find a new career.
She has been so supportive and I simply can’t compliment her enough.”
“Very rude customer service...I never got to view no course materials and I asked for a refund. They said because I logged in and emailed my tutor I can't have my £200 Back.
Bear in mind I am on universal credit and £200 is a big amount.”
“I had one of the worst experiences ever with a seller online with Reed and would never ever recommend them for any student looking to educate themselves further online. I paid for a series of courses through Reed by way of Skill Up and the quality was terrible. The courses came as a bundle and the course description said the classes were all videos and yet the first entire class was a powerpoint presentation. So that was an outright lie.
I was hoping it would get better so I started the second class. Now, this one was a video class but the instructor was very hard to understand because of the low quality of the recording and you can hardly hear him. I took classes in clinical coding which I do have experience in, and I was simply looking for a refresher course. The method the "teacher" showed in the videos was incorrect and wouldn't teach any student to pass the clinical coding exam at all. I went to find the teacher's website after because I was so shocked that the course description said he was a professional. His biography said he was a life coach. And he had no experience listed as being educated in clinical coding or having any work experience as a clinical coder.
Two days after I took the second course, I put in a refund request. I didn't hear anything. Weeks after, I sent another follow-up email. Reed said I waited too long and it was now out of the 14 day window for refunds on courses. Which is a lie, and I do have proof I put in a refund request. They just didn't act within those 14 days.
After that, I put in a paypal dispute. The conversation went on for about a month, with Reed saying it's up to SkillUp and they will be in touch. They never contacted me.
Now, the dispute has lasped. I'm out of £40 and I'm really angry and disgusted with how I was treated. I'm an avid learner and have taken multiple courses from different organisations and would have looked at taking other ones from Reed if they had treated me right and just chalked this up to an isolated experience. I even asked for a partial refund to include the classes I didn't even touch or look at and I would pay what I did actually look at, but even that wasn't good enough for them.”
“From beginning to end I had an amazing candidate journey. Clare who initially approached me for the role kept me up today called when she said she would. Supported me through the interview stages making sure interview preparation was carried out. I couldn’t recommend her enough. She was very helpful and always there to answer any questions that I had. And she had a lot of information about her client. Thank you for your time and help Clare
Francesca”
“I have worked with Reed on and off over the past 10+ years. Whenever I want a change of career they are my first point of call. My latest experience was fantastic, called them on the Monday, lined me up 3 interviews and got offered my dream job by the Friday. Absolutely brilliant staff in the Colchester branch. Thank you Christian and Gilda for all your work. Katie”
“I would rate this company 5 star as the service I have received from Katie White in Ipswich has been fabulous, she has supported me every step of the way and gone above and beyond her role.
i would highly recommend their service.”
“Scammers,Avoid.Do not purchase courses with them ,i purchased 2 and got nothing, still waiting course owners to send me log in details, they dont answer emails and read.co will never refund you. Scammers, Avoid.”
“Fantastic company. Both Mary and Lusa took the time to really get to know me and found me the exact job I was looking for. I can't thank them enough. Very good customer serthey even contacted me the day before I started to wish me good luck. I think they are fabulous at their job. 5 stars from me.”
