REGENSYS IT Reviews

Name: REGENSYS IT
Address: REGENSYS IT Ltd, 194 Stanley Green Road, Poole, Dorset
Rating: 4.89

4.9 Rating 1,134 Reviews

99 %

of reviewers recommend REGENSYS IT

Company Reviews

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Metrics

4.9

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202099610

Email:

sales@regensysit.com

Location:

REGENSYS IT Ltd, 194 Stanley Green Road, Poole
Dorset
BH15 3AH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery.”

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Posted 9 years ago

“Faulty Monitor delivered, have to be replaced, not once but twice. Good customer service response, but bad quality control.”

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Posted 9 years ago

Hi Guarang, Sorry you had to experience that issue. It is rare that anyone should suffer an identical problem. We have taken your comment on board and will do our very best to ensure this doesn't happen again. Let us know if there's anything else we can do to help you in the future? Many thanks, NRG:IT

Posted 9 years ago

“Ordered a couple of Dell refurbished screens - Simple, easy transaction - items as described. Very happy over all and included 3 year onsite warranty is fantastic!”

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Posted 9 years ago

“I ordered the computer without doing my usual thorough checks about the product and the company but the price was too good to miss - I was not dosappointed.....the computer has all the components, is fully functional and meets the full specification; communication and delivery arrangements could not be faulted. First class service.”

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Posted 9 years ago

“Purchased the Dell XPS 2720 All in One. Delivery experience was very good, received when and as expected. Once opened, the unit was in as new condition, completely unmarked, with all the included accessories present. Great service, and the computer is amazing and proving to be great value for money so far. Would definitely recommend, and will always check NRG IT first for future purchases.”

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Posted 9 years ago

“Quick dispatch. Excellent customer service. Tracked delivery. Competitive prices.”

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Posted 9 years ago

“Very good service quick delivery slight misunderstanding regarding wireless keyboard & mouse but resolved very quickly Thanks”

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Posted 9 years ago

“Excellent product; Dell Monitor at a competitive price, next day delivery and responsive to questions - a very satisfied customer. Well done NRG:IT Andy Josolyne”

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Posted 9 years ago

“Only place I could find the monitor I needed at an acceptable price. Delivered when expected. Quality product. Very happy.”

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Posted 9 years ago

“I brought a Dell U2414H WOST 24 inch Monitor without a Stand with a 3 Year on site warranty! I was very impressed with NRG:IT buying experience, I purchased the monitor on the Wednesday morning and it was dispatched for a Thursday delivery! First class service! :-)”

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Posted 9 years ago

“Staff were good on the online chat, but they did take a long time to respond, over 25mins and online chat should be instant. Delivery good, product good. I would use them again.”

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Posted 9 years ago

Hi Noel. Thank you very much for your order and your positive feedback and apologies for the delay in answering on chat. *YOU ARE RIGHT!* We have only recently introduced a chat facility as part of the ongoing redevelopment of our website and we are still trying to integrate it fully into our business. We are currently a small team who all multitask around the warehouse, so we are working on ways of getting more eyes on chat and responding faster in future. I hope you can bear with us until the system is working the way it should be.

Posted 9 years ago

“Excellent advice and service. Thank you.”

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Posted 9 years ago

“The product a FirePro W7100 card arrived very promptly and very well packaged (not in original box though). It wasn't clear from the page where you buy it that the card would not come boxed as original so I assume its refurbished, but as the card has only been out since late 2014 it cant be more than 12 months old. Works like a charm. The price is very good, but then it has to be as its not new. Great service, just needs clearer specific info on the product buying page.”

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Posted 9 years ago

“Very quick & efficient. Excellent service at a good price. Thank you.”

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Posted 9 years ago

“Excellent pre and post sale support and communication. Highly recommended to work with.”

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Posted 9 years ago

“Very professional outfit. Highly recommended.”

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Posted 9 years ago

“Simple to use website, very informative about the product. The monitor I bought arrived well packaged and very quickly by tracked courier that messaged me with a time of delivery. Great Service!”

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Posted 9 years ago

“Good quick delivery of screens. Good value too. Would use again.”

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Posted 9 years ago

“Great prices, lightning fast delivery and excellent customer service. What's not to like? I bought one monitor from these guys that had a problem (not NRG:IT's fault). They dealt with it promptly, courteously and efficiently and, what's more, they're really nice guys. I've since been back and bought two more monitors. They arrived the next day. I couldn't recommend them more.”

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Posted 9 years ago

“Absolutely fantastic w/ excellent customer service! - A*****”

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Posted 9 years ago

REGENSYS IT is rated 4.9 based on 1,134 reviews